4,332 questions
1 answer
Can’t log into a Xbox account due to the email
So several months ago, I was trying to transfer a Minecraft world from Xbox to PlayStation. At the time, I couldn’t figure it out. In the process of me trying to transfer it, I logged in and out of my account on Minecraft several times. This sent an…
Windows for home | Other | Gaming
asked
2026-03-07T20:56:28.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 45%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Josiah King
0
Reputation points
edited the question
2026-03-07T21:26:20.5466667+00:00
Gérard Oomens
132.2K
Reputation points
Volunteer Moderator
1 answer
incorrect email extension for microsoft
I am trying to log onto my laptop . microsoft says there is a problem with my password microsoft and try sends me a verification code with .cm extension instead of .com extension which doesnt exist I can not get that extension code I now can not log onto…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T20:57:55.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 79%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Richard Tew
0
Reputation points
answered
2026-03-07T20:58:05.44+00:00
AI answer
1 answer
I need to setup my authenticator app again to be able to sign in
Dears, I am Mohamed Farahat, The managing Director and company owner for Infra Egypt i had changed my phone and Microsoft Authenticator app needs to setup again the credential so i can get the codes to sign in to my partner center. When i sign in with my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T20:26:55.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 93%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Muhammad Farahat
0
Reputation points
answered
2026-03-07T20:27:09.67+00:00
AI answer
1 answer
Authenticator app
How do I find out why my authenticator app is not sending me messages on a different account?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T20:04:29.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jeff Bandy
0
Reputation points
answered
2026-03-07T20:04:40.9033333+00:00
AI answer
1 answer
how do I remove devices from Defender
I need to remove old devices from Microsoft Defender. How can I do it
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
538 questions
asked
2026-03-07T19:36:58.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 24%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
RAQUEL ERCILIA
0
Reputation points
answered
2026-03-07T19:37:05.87+00:00
AI answer
1 answer
norton 360 app renewal
My Norton 360 was being charged thru my Microsoft account. But expired 3/5/26 why
Windows for home | Other | Apps
6,619 questions
asked
2026-03-07T17:47:48.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 84%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
B. Pittman
5
Reputation points
edited the question
2026-03-07T19:34:22.9366667+00:00
Gérard Oomens
132.2K
Reputation points
Volunteer Moderator
1 answer
My WIN11 pc is capped at 10mbs via ethernet cable after KB5077241 Preview update.
Title: Realtek PCIe GbE (RTL8168) stuck at 10 Mbps after KB5077241 on Windows 11 System Info: OS: Windows 11 (26200.7922) NIC: Realtek PCIe GbE Family Controller (RTL8168) Driver before issue: v1168.16.1123.2023 (from motherboard manufacturer) …
Windows for home | Windows 11 | Devices and drivers
24,514 questions
asked
2026-03-07T19:24:12.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sayan Chatterjee
0
Reputation points
answered
2026-03-07T19:24:35.0666667+00:00
AI answer
1 answer
Secure Outlook Calendar From Unwanted Entries
I had a couple of events pop up in Outlook 365 that I know are scams. Is there a setting I over looked that stops others from adding to my calendar. I do not open any email that I don't recognize, or click on links I'm not sure of. Don't understand how…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,226 questions
asked
2026-03-07T19:07:58.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 0%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tony Armalis
60
Reputation points
answered
2026-03-07T19:08:16.8933333+00:00
AI answer
1 answer
can excess email copilot new themes blocks me
copilot new themes blocks emails access I want to disable copilot from my system
Microsoft Copilot | Other
2,197 questions
asked
2026-03-07T19:06:03.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 17%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
rachel edwards
0
Reputation points
answered
2026-03-07T19:06:14.5866667+00:00
AI answer
1 answer
How can I recover an unsaved document? PLEASE READ FOR CONTEXT.
I closed my laptop without saving an important word document, but the app was still open when I closed it. When I opened the app this morning it has closed out the document that I didn't save but had another document open that I did save. Can anyone…
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
874 questions
asked
2026-03-07T18:03:46.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ian Murray
0
Reputation points
answered
2026-03-07T18:03:59+00:00
AI answer
1 answer
Please fix my ******@outlook.com account its the one I use for everything
I use my ******@outlook.com account for everything now It keeps telling me to sign in to my shaw.ca account which I do not use and its says sending a code to it well now I get nothing please fix this problem because everything I do does not work my phone…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,250 questions
asked
2026-03-07T17:45:34.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Allan Niedbalka
0
Reputation points
answered
2026-03-07T17:45:52.1333333+00:00
AI answer
1 answer
Remove an account from Microsoft Authenticator
Hi. I have a Microsoft account of one of my old friends, I don't remember how it got there and want to remove it on my app. How can I remove it? Thank you.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2025-11-22T15:58:11.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 18%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Nines R
0
Reputation points
commented
2026-03-07T17:41:11.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jennifer Sherman
0
Reputation points
1 answer
what happened to my #Skype credit
just came across something about Skype and wondered where my credit went?
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
439 questions
asked
2026-03-07T14:54:24.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 69%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
StantonJ
0
Reputation points
edited the question
2026-03-07T17:18:49.2433333+00:00
Gérard Oomens
132.2K
Reputation points
Volunteer Moderator
1 answer
cannot use Clipchamp
I am trying to use Clipchamp and yesterday it tells me I need more storage space. I freed up space and purchased more storage space as well. Today it has that I need more storage space again to use the program. What can I do to resolve this problem.
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
450 questions
asked
2026-03-07T16:49:17.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 5%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Davis
0
Reputation points
edited the question
2026-03-07T17:11:02.2666667+00:00
Gérard Oomens
132.2K
Reputation points
Volunteer Moderator
1 answer
Blocked website in family safety showing as “this site is now allowed”
Hey all, I set up family safety for my child and have the “only use allowed websites” as well as blocking access to the Microsoft store website (so that now other browsers can be installed). however, after adding the site to the blocked list, it is…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,083 questions
asked
2026-03-07T16:09:08.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 60%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQS%3C/text%3E%3C/svg%3E)
qunhong song
0
Reputation points
edited the question
2026-03-07T16:37:27.6133333+00:00
qunhong song
0
Reputation points
1 answer
Admin locked out due to MFA requirement
Admin locked out because MFA required but authenticator was never configured Reset MFA for admin account ******@spconsultation.ca I am the administrator of the Microsoft 365 tenant for the domain spconsultation.ca. When attempting to sign in with the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T16:21:19.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 68%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stephanie Piquette
5
Reputation points
answered
2026-03-07T16:21:33.11+00:00
AI answer
1 answer
Cancel subscription for 365
I want to cancel my subscription to Microsoft 365 and just have the plane account
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,139 questions
asked
2026-03-07T16:19:48.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lynn Morgan
0
Reputation points
answered
2026-03-07T16:20:00.6633333+00:00
AI answer
1 answer
How to address authenticator attacks
I am regularly receiving authorisation requests on Authenticator and it is not me. What can I do to identify the attacker and update security in order to prevent this recurring it is happening with increasing frequency?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T15:51:44.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 77%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
stephen molloy mac
0
Reputation points
answered
2026-03-07T15:51:59.6266667+00:00
AI answer
1 answer
Restoring an account
How can i restore my Rockstar social club 2-step verification account if i forgot to back it up before i bought my new phone??
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T15:49:25.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 27%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
Zain Shaban
0
Reputation points
answered
2026-03-07T15:49:39.28+00:00
AI answer
1 answer
Lost all 2FA accounts after accidental backup overwrite on Microsoft Authenticator
Hello, I am facing a serious issue with my Microsoft Authenticator app. I had two phones with the app installed. I backed up my data from the old phone, but when I signed into the new phone and enabled backup, it seems the new (empty) backup overwrote my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,530 questions
asked
2026-03-07T13:23:51.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 18%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mohamed Gehad
0
Reputation points
commented
2026-03-07T15:08:11+00:00
Mohamed Gehad
0
Reputation points