14,416 questions

Sort by: Updated
1 answer

Trojan keeps being detected by windows security

A few days ago my main email linked to my microsoft account got hacked, I beleve this trojan virus identified as "Trojan:Win64/Lazy.PGLI!MTB" is to blame and when ever I use windows security to delete the virus it returns either next time I…

Microsoft Security | Microsoft Defender | Other
asked 2026-08-12T19:43:06.8533333+00:00
Nichole 0 Reputation points
answered 2026-08-12T19:43:33.0733333+00:00

AI answer

1 answer

Clearing Effects of Evite Phishing Scam

How do I identify and clear out any harmful malware installed by the Evite phishing scam?

Microsoft Security | Microsoft Defender | Other
asked 2026-08-12T19:31:19.1033333+00:00
TheLumberjack 0 Reputation points
answered 2026-08-12T19:31:41.63+00:00

AI answer

1 answer

not con nected to the internet

Hello and i appreciate your help, i am having trouble with my computer it keeps saying your not connected to the internet

Microsoft Security | Microsoft Identity Manager
asked 2026-08-12T17:45:32.7066667+00:00
robin corbett 0 Reputation points
answered 2026-08-12T17:46:02.49+00:00

AI answer

1 answer

Back up notes in an unsynced notebook

How do I protect/backup recent unsynced content in OneNote?

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-08-12T16:00:54.0766667+00:00
Swartz, Jennifer 0 Reputation points
answered 2026-08-12T16:01:11.73+00:00

AI answer

1 answer

THE AUTHENTICATOR APP IS NOT SENDING ANY NOTIFICATIONS FOR VERIFICATION PROMPTS

A A aaaaaaaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Microsoft Security | Microsoft Authenticator
asked 2026-08-12T14:43:06.82+00:00
Anonymous 0 Reputation points
edited the question 2026-08-12T15:49:30.6666667+00:00
Anonymous 0 Reputation points
1 answer

Azure VM unavailable for 5 mins. RCA shows no issues found

My virtual machine has an availablity alert which triggered between 03:03 and 03:08 on 7 August 2026. Ubuntu shows the machine did not reboot. The Ubuntu wirealert showed no heartbeat Azure RCA issues found. How can I troubleshoot this if I don't have a…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,341 questions
asked 2026-08-12T15:32:11.2933333+00:00
Peter Young 20 Reputation points
edited the question 2026-08-12T15:32:53.6633333+00:00
Peter Young 20 Reputation points
1 answer

Dropped from Service Call

I was supposed to get a call back from a service agent and did not. Is there a number where I can get a live person?

Microsoft 365 and Office | Other
asked 2026-08-12T15:31:12.5633333+00:00
Bob Marshall 0 Reputation points
answered 2026-08-12T15:31:27.59+00:00

AI answer

asked 2026-08-12T14:44:47.9933333+00:00
AYMAN KRTEL 0 Reputation points
answered 2026-08-12T14:45:10.2866667+00:00

AI answer

1 answer

Organization identity validation fails repeatedly at Verified ID Face Check ("accepted, then expired") - Artifact Signing

I am setting up Azure Artifact Signing (Trusted Signing) for my company, an Irish registered business. The organization identity validation form is accepted and the certificate subject preview is correct, but the representative Verified ID check has now…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-08-12T14:07:19.03+00:00
Streamline Software 0 Reputation points
answered 2026-08-12T14:07:46.23+00:00

AI answer

1 answer

Forgot phone number and cant sign into xbox now

So i whanted to sign into xbox but the code got sent to my old phone number, which i dont have anymore, and i cant change it because i need a code from my old phone number to be able to change it.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-12T11:30:58.6133333+00:00
Name010112 0 Reputation points
answered 2026-08-12T11:31:18.25+00:00

AI answer

1 answer

Microsoft Teams mobile switch between accounts organizations

So i want to join ELSL for educational purposes. so their respond was this was but i don't understand how to do this: Below is a step by step guide to join classes via MS Teams: Step 01: Create a new Microsoft account using your personal…

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Switch between accounts
asked 2026-08-12T11:05:31.3966667+00:00
Chamaya Nethmi Sathsarani 0 Reputation points
answered 2026-08-12T11:05:56.5466667+00:00

AI answer

1 answer

Unable to launch Sandbox

I am unable to view Activate sandbox, any suggestions

Azure | Azure Training
asked 2026-08-12T06:09:33.75+00:00
Uday Reddy 0 Reputation points
commented 2026-08-12T09:53:50.04+00:00
kagiyama yutaka 5,330 Reputation points
1 answer

Lost local administrator rights on Microsoft Entra Joined Windows 11 device after UPN change

I have a Microsoft Entra Joined Windows 11 device named LaptopSunenFit. I am the Global Administrator and Device Owner. Before changing my UPN from: ******@sunenfitleefstijlcoaching.onmicrosoft.nl to ******@sunenfit.nl I had local administrator rights on…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-08-12T09:52:23.3733333+00:00
Els Stuiver 0 Reputation points
answered 2026-08-12T09:52:50.3233333+00:00

AI answer

1 answer

regarding file id change of a file.

if a file in the sharepoint is deleted and uploaded again , will the file id change. what happens if file is just updated , does file id change. we connect to sharepoint via microsoft drive id and further credentials, and we noticed file id changed.

Microsoft Security | Microsoft Graph
asked 2026-08-12T09:49:01.4333333+00:00
KolaparthiVamsi Krishna 0 Reputation points
answered 2026-08-12T09:49:18.8466667+00:00

AI answer

1 answer

Getting billed for a second Xbox Game Pass account since May of 2025

I'm getting billed $25.40 every month for a duplicate xbox game pass account that I cannot locate...I was able to find the charge to my card ending in [moderator's note: PII removed] using the Investigate function under payments, but I cannot locate the…

Community Center | Not monitored
asked 2026-08-10T21:46:08.3833333+00:00
Richard Rutkowski 0 Reputation points
edited the question 2026-08-12T07:53:29.6+00:00
Vikki-T 9,850 Reputation points Microsoft External Staff Moderator
1 answer

Change mobile number.

I need to change the mobile number for authorisation.

Microsoft Security | Microsoft Authenticator
asked 2026-04-08T03:07:03.8133333+00:00
Trish Bramble 10 Reputation points
commented 2026-08-12T07:23:14.6666667+00:00
ko pauk 0 Reputation points
1 answer

Unable to add workflow as a tool into Agent in Copilot Studio

I want to set up an agent in Copilot studio which will utilize a workflow (also in Copilot Studio). I create 2 flows to test (Agent flow - created in Copilot Studio) and 1 in Power Automate. When i select any of the workflows here and click "Add…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-11T06:58:39.8966667+00:00
Lee Jotham 0 Reputation points
commented 2026-08-12T06:09:50.6166667+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 395 Reputation points Microsoft External Staff
1 answer

Looking for support for Microsoft Startup

I cant find anywhere how to contact someone to get my company verified. It says my company cant be verified under Microsoft for startups. I need to know why.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,645 questions
asked 2026-08-12T05:43:29.5733333+00:00
Jeff Brown 0 Reputation points
answered 2026-08-12T05:43:43.16+00:00

AI answer

1 answer

Locked out of my outlook account and can't recover it

I recently upgraded my phone, after swapping everything over all seemed fine. Then when going through my emails it said I needed to sign in, then out of nowhere automatically signed me out. I tried thr password and the password it says I used with thr…

Outlook | Web | Outlook.com | Email
asked 2026-08-12T05:14:37.07+00:00
Robert Bennett 0 Reputation points
answered 2026-08-12T05:15:01.6733333+00:00

AI answer

1 answer

Can’t get into my old Microsoft account can anyone help me

Microsoft wants me to verify my Microsoft account but I haven’t been asked to do this since I made my security questions which was when I was a kid. I know my password but because I can’t verify the information it isn’t letting me in my account. I’ve…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-08-11T23:05:07.7033333+00:00
Bricen Baham 0 Reputation points
commented 2026-08-12T00:31:15.75+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor