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how to fix the privacy setting for email access

The 3rd party email organizer can't access my outlook emails. i have followed all recommendations to reset privacy or cookies allowance, even reset to default. the issue insists. please advice.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-18T21:20:54.7833333+00:00
Chris Kwan 0 Reputation points
commented 2026-03-19T05:08:43.1366667+00:00
Hornblower409 15,715 Reputation points
1 answer

OneDrive Payment Failure

Firstly, I am new to this forum. If this question should go elsewhere, please move it or advise me where to put it. The Problem For several years I have used Microsoft 365 Basic to hold backups of my data, and to sychronise data on my devices (2 of…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-19T04:59:23.4633333+00:00
Cedric Wyndham 0 Reputation points
answered 2026-03-19T04:59:41.9633333+00:00

AI answer

1 answer

chat with support

My copilot pro subscription expired and now the purchase button is missing. The old copilot pro entitlement is stuck. I need an entitlement reset for copilot pro on my microsoft account

Microsoft Copilot | Other
asked 2026-03-19T04:23:39.94+00:00
Patrick Fisher 0 Reputation points
answered 2026-03-19T04:23:56.47+00:00

AI answer

1 answer

Troubleshoot Request VPN site-to-site connectivity issues

Hi Microsoft Team, We are following up on this issue as the problem is still ongoing and impacting multiple users. Summary of the issue: Users experience frequent session freezes and automatic reconnects while working on the Sandwell VDI (every few…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,179 questions
asked 2026-01-27T11:17:37.32+00:00
Deepak Kumar 145 Reputation points
commented 2026-03-19T03:50:46.2933333+00:00
Manish Deshpande 8,215 Reputation points Microsoft External Staff Moderator
1 answer

open calendar in office

how do i open a calendar in office to my primary email account in office? it defaults to a secondary email address i use

Outlook | Web | Outlook.com | Calendar
asked 2026-03-19T03:41:23.1733333+00:00
Susan Cullinan 0 Reputation points
answered 2026-03-19T03:41:31.5033333+00:00

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1 answer

Why is is that Microsoft SUCKS SO FREAKING MUCH AT EVERYTHING, HOTMAIL Doesnt work phone link doesnt work, NOTHING WORKS

I am hoping someone will read this and suffer a horrible and painful experience equivalent to trying to use this SHIT service.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-19T03:12:15.3433333+00:00
David Hajek 0 Reputation points
answered 2026-03-19T03:12:29.4+00:00

AI answer

1 answer

How do i remove the DATE sorting of a shared album

I do not want pictures in the shared album to be organized and display date, how do you remove dates and organize by name of picture instead like most places do. this is a personal one drive not business

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-03-19T02:34:49.0066667+00:00
Jon V 0 Reputation points
commented 2026-03-19T02:52:19.42+00:00
Jon V 0 Reputation points
1 answer

Turn off Copilot completely in Office

I followed the online instructions to turn off copilot in Word and Excel and there is no longer a copilot selection in File > Options. The prompt "Select the icon or press Alt + i to draft with Copilot" is incredibly INCREDIBLY distracting.

Microsoft Copilot | Other
asked 2026-03-18T20:31:02.2966667+00:00
Patrick McGuirk 5 Reputation points
commented 2026-03-19T02:46:01.86+00:00
Lee Donahue 20 Reputation points
1 answer

microsoft 365 subscription

I have a microsoft 365 subscription. I have three computersm on my account. I want to put another computer that I pourchased o my account because I can have up to five. How do I do that?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-03-19T02:30:11.9733333+00:00
Kelsey Janice 0 Reputation points
answered 2026-03-19T02:30:21.5933333+00:00

AI answer

1 answer

authenticator app

I changed my MS password and now my mail does not sync on my iphone. It wants me to use authenticator app but it puts me in a loop as it won't send code to alternate emails. help? Moved from Outlook | Outlook for mobile | Outlook for iOS | For home

Microsoft Security | Microsoft Authenticator
asked 2026-03-17T16:20:43.93+00:00
Peter Hopkins 0 Reputation points
edited the question 2026-03-19T02:18:18.5266667+00:00
Ian-T 12,645 Reputation points Microsoft External Staff Moderator
1 answer

How to insert row(s) in an Excel Spreadsheet

Previously I used the built-in help feature to add a row to an Excel spreadsheet. It works fine, but it doesn't tell you how to do it, it just does it! I expect that I will need to do it many times in the future. Please help.

Microsoft 365 and Office | Excel | Other | Other
asked 2026-03-19T02:04:13.8866667+00:00
Phillip Richcreek 1,080 Reputation points
answered 2026-03-19T02:04:21.43+00:00

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1 answer

Unable to use Word

I joined Microsoft 365 which should come with Word but every time I try to use Word is requesting for me to pay a separate fee and it says unlicensed product. Please contact me to clarify this question and some others. Thank you.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-19T01:46:34.73+00:00
Karen Pujols 0 Reputation points
answered 2026-03-19T01:46:55.8966667+00:00

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1 answer

I can't access The Vault.

I'm stock as to where I need to verify my identity to open the vault. But when I select my email as one of the options, I got an error message "That doesn't match the alternate email associated with your account. The correct email starts with…

Microsoft 365 and Office | OneDrive | Other | iOS
asked 2026-03-19T01:32:54.4433333+00:00
Cherish Yotoko 0 Reputation points
answered 2026-03-19T01:33:10.69+00:00

AI answer

1 answer

I am unable to store my personal data

I used to be able to autofill forms with all sorts of data, like address and email address. Now I cannot.

Microsoft Edge | Profile, sync, and sign in | iOS
asked 2026-03-18T23:33:44.9533333+00:00
Andrew Silber 0 Reputation points
commented 2026-03-19T00:48:03.2766667+00:00
John Jefferson Doyon 88,510 Reputation points Independent Advisor
1 answer

account comprimised

hello, my account has been hacked/comprimised i have tried everything i tried going through the proccess of recovering through the microsoft website and found nothing at all i really need help at this because i just lost it an hour ago the email that…

Microsoft Security | Microsoft Authenticator
asked 2026-03-19T00:45:38.1866667+00:00
Y M 0 Reputation points
answered 2026-03-19T00:45:53.9+00:00

AI answer

1 answer

refund for duplicate charges

My annual account on Microsoft billing occurred for February and March on bank statement twice I'm in a eight story building and don't have family or friends using my computer, have had this account for some time. How can the refund be generated with…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-19T00:16:01.8666667+00:00
Brenda Bradley 0 Reputation points
answered 2026-03-19T00:16:29.0766667+00:00

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1 answer

How to use Microsoft Graph API to update the visibiliy of custom user attribute in a user flow?

I have created a custom user attribute that represents the quantity of virtual currency that the user has. This attribute is not supposed to appear during sign-up, but I'd like to manipulate it programmatically and include it in the ID token. I read…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-02-26T00:06:18.7866667+00:00
Lucas Pires Savassa 20 Reputation points
commented 2026-03-18T23:27:09.1633333+00:00
Lucas Pires Savassa 20 Reputation points
1 answer

Clipchamp video quality

When I'm recording my screen with clip champ the video quality is horrible. We can't even read the text. I got a 4k monitor plugged to a macbook pro

Microsoft 365 and Office | Clipchamp | For home
asked 2026-03-17T17:31:42.4266667+00:00
Tilio Moulin 0 Reputation points
edited the question 2026-03-18T23:22:13.3033333+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

My microsoft account got hacked and I couldn't recover it with my back up email

My microsoft account got hacked and I have changed the password to claim it back in early this year. However, I recently noticed that I still receive some log in from other place of the world that I didn't regonize. I changed the password for it but now…

Outlook
Outlook

A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.

56 questions
asked 2026-03-18T07:54:41.1466667+00:00
Fankai Yang 0 Reputation points
commented 2026-03-18T22:56:32.9466667+00:00
Hornblower409 15,715 Reputation points
1 answer

Azure sign up

I have never used azure in my life and i got this message Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies,…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-18T21:56:54.8166667+00:00
Gabs 0 Reputation points
commented 2026-03-18T22:48:14.7266667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator