Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,841 questions
1 answer
Monthly charge inquirey
How can I speak with someone about my monthly charges?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked
2026-03-30T20:46:21.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Debra Johnson
0
Reputation points
commented
2026-03-30T21:25:41.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
How to get my one time key codes back
My phone got a reset and I lost every acces code can I get it back my Icloud dosent help me
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,488 questions
asked
2026-03-30T21:22:27.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
- Alka -
0
Reputation points
answered
2026-03-30T21:22:44.8066667+00:00
AI answer
1 answer
Build 28020.1797 out to Canary Channel
Live in Windows Update https://blogs.windows.com/windows-insider/2026/03/30/announcing-windows-11-insider-preview-build-28020-1797-canary-channel/
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-03-30T21:21:34.7366667+00:00
CrazyKats
19,680
Reputation points
Volunteer Moderator
answered
2026-03-30T21:21:53.0166667+00:00
AI answer
1 answer
Build 26300.8142 out to Dev Channel
Live in Windows Update https://blogs.windows.com/windows-insider/2026/03/30/announcing-windows-11-insider-preview-build-26300-8142-dev-channel/
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
1 answer
Authenticator app locked
My Authenticator app is locked on my iPhone how do I unlock it ? Please
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,488 questions
asked
2026-03-30T21:13:13.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Angela Swain
0
Reputation points
answered
2026-03-30T21:13:24.3466667+00:00
AI answer
1 answer
trouble joining the Microsoft Azure Virtual Training Day: Fundamentals event
Hello I'm having trouble joining the Microsoft Azure Virtual Training Day: Fundamentals event. when I click on a link from an email I received Click here to join the digital event it directs me to the registration page and while I am trying to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,976 questions
asked
2026-03-30T04:54:10.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Andrii Otchenash
0
Reputation points
edited the question
2026-03-30T21:09:00.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,820
Reputation points
Volunteer Moderator
1 answer
microsoft account compromised
I logged into my Microsoft account only to see global successful log in attempts. I can't reset my password via text nor can I use my recovery code.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,191 questions
asked
2026-03-30T20:18:30.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 7.000000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Reg G. Lewicki
0
Reputation points
commented
2026-03-30T20:58:00.1366667+00:00
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
Locked out of Azure subscription due to Mandatory MFA - sole admin on personal Microsoft account
I am completely locked out of an Azure subscription tied to my personal Microsoft account (Visual Studio monthly credit). The subscription was created when activating my Azure benefit using a personal Microsoft account, which resulted in an automatically…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
asked
2026-03-27T23:22:10.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Ian Sullivan
0
Reputation points
commented
2026-03-30T20:00:09.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Enable my account
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ab6b9377-c816-4abf-97d5-d4802b740c00 Correlation ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
asked
2026-03-27T20:57:21.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Seetha Vaithyanathan
0
Reputation points
commented
2026-03-30T19:59:15.8433333+00:00
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Entra tenant lockout – lost admin access to tenant
Hello Microsoft Community, I need urgent help recovering access to my Azure / Microsoft Entra tenant. I would have made a support ticket, but because I am unable to access my Azure portal, I cannot create one. I had received support from a representative…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
asked
2026-03-27T17:27:23.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
harmeet singh
45
Reputation points
commented
2026-03-30T19:58:32.5266667+00:00
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot delete a resource
I have a resource that failed to delete after I removed AVD, I use this tenant and subscription on DAILY basis, in my years using Azure NEVER had this issue, the resource is in "limbo" is not part of a resource group and it is just showing…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,976 questions
asked
2026-03-26T23:22:55.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 70%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
etf
0
Reputation points
edited a comment
2026-03-30T19:56:28.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
16,780
Reputation points Microsoft External Staff
Moderator
1 answer
Can not find Office 2024
I bought a new laptop and used Laplink to migrate to the new one (both are Windows 11 Home). I was having trouble with my Office 2021 and bought Office 2024. I downloaded it but cannot find it or its components. I tried to download it again to the…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,089 questions
asked
2026-03-30T19:16:01.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Frank Hariton
0
Reputation points
commented
2026-03-30T19:49:10.7833333+00:00
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
difficulties on my Azure registration
why does the error message on the payment info on my Azure registration keeps saying 'check that all fields are correct or try a different card', when my card details are correct. tried a different card but it kept saying the same thing. please help fix…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,061 questions
asked
2026-03-30T12:08:16.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Odido Blessing
0
Reputation points
edited the question
2026-03-30T19:38:06.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 93%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Haien-L
7,735
Reputation points Microsoft External Staff
Moderator
1 answer
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225
can someone help me i got this error : Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
asked
2026-03-21T17:25:06.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
sheva putrayana
0
Reputation points
commented
2026-03-30T19:36:03.5333333+00:00
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Switched to a new phone and no longer have my old phone but Authenticator App isn’t letting me login into my work email.
I switched phones and now I can’t get into my work email, it keeps just showing the number and asking to put this number into the Authenticator app but that is the authenticator app there’s no other instructions either and I need this app to access work.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,488 questions
asked
2026-03-30T19:21:51.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sarah Gamage
0
Reputation points
commented
2026-03-30T19:25:58.7866667+00:00
Sarah Gamage
0
Reputation points
1 answer
Services and billing
I need a contact number to ask about a charge that I have that should be canceled.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,841 questions
asked
2026-03-30T18:35:08.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Logan T
0
Reputation points
commented
2026-03-30T19:11:31.69+00:00
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
Accidentally erased Microsoft Office Home & Student 2021 account In my DESKTOP COMPUTER
Please let me know how I may reinstall my office Home and Student 2021 account SKU: 6474446 Code: [Moderator note: personal information removed] I also have another account installed in my Laptop Code: [Moderator note: personal information…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,533 questions
asked
2026-03-30T19:02:22.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 11%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIR%3C/text%3E%3C/svg%3E)
ISIDORO RODRIGUEZ
0
Reputation points
commented
2026-03-30T19:09:52.7933333+00:00
Stefan Blom
352.6K
Reputation points MVP
Volunteer Moderator
1 answer
authenticator asking for code from itself
I got a new phone and am in a new location. I can't log in to my 365 business account, because it wants a code from Authenticator, and I can't log into Authenticator because it is asking for a code from itself. I am locked out, and I can't seem to find…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,488 questions
asked
2026-03-30T19:07:54.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 94%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Cheri L
0
Reputation points
answered
2026-03-30T19:08:17.51+00:00
AI answer
1 answer
I lost my login details
Hii there I subscribed the Microsoft 365 yearly package for £66 and unfortunately I lost my login details it’s business card payment business name madani taxis. I subscribed and pad in 18/dec 2025
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,075 questions
asked
2026-03-30T18:14:01.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fahad Mohammed
0
Reputation points
commented
2026-03-30T18:57:53.08+00:00
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
Fix Error code: AADSTS5000224
The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,237 questions
asked
2026-03-25T12:43:40.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thomas Koh
0
Reputation points
commented
2026-03-30T18:51:06.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator