Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
1 answer
I have loggined microsoft account through my company mail id and earned 2 certifications now i need that account to be changed to my perosnal mail id
I have loggined Microsoft account through company credentials. Also, I have achieved two Azure certifications in this account. Now i want that account to be changed from company credentials to my own personal mail id.
Microsoft Security | Microsoft Authenticator
asked
2026-04-04T10:04:19.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tejaswi Lakkakula
0
Reputation points
answered
2026-04-04T10:04:31.54+00:00
AI answer
1 answer
How do I search questions to see if there is already an answer to problem.
I can't find a search button for FAQ to see if someone asked my question. Did Microsoft not offer a search button for finding a question ? Do I really have to sit here and scan through infinite pages to see if someone already asked my question? and…
Community Center | Discuss the Q&A site | Get started on Q&A
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
994 questions
asked
2026-04-04T09:06:18.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 34%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Michelle Ettelson
0
Reputation points
commented
2026-04-04T09:40:31.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,815
Reputation points
Volunteer Moderator
1 answer
Request for Rescheduling PL-300 Exam – Candidate ID MS1101158261
Dear Microsoft Certification Support Team, I hope you are doing well. I am writing to formally request your assistance regarding my Microsoft certification exam PL-300 (Microsoft Power BI Data Analyst). I had already scheduled and paid for this exam,…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-04T04:14:13.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 10%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Kalee Vyas
0
Reputation points
commented
2026-04-04T08:17:15.3366667+00:00
Julian Sharp
43,606
Reputation points
1 answer
Authenticator App
Dear Support Team, I am unable to access my account as the authenticator app was uninstalled due to a device change, and I do not have a backup of the authentication codes. I request you to please assist me in recovering my account or resetting the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
asked
2026-04-04T07:17:56.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 0%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Shivani Rawat
0
Reputation points
answered
2026-04-04T07:18:18.2366667+00:00
AI answer
1 answer
I got hacked and I have proof (I need my microsoft account back)
I downloaded and executor for roblox and I pasted scripts into it, I also joined various discord servers for scripts and as soon as I inputted the script I got malware and spyware. Today, (April 4, 2026) a windows pop up told me to re-enter my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)
1 answer
Request for Guidance on Using Microsoft Learn in Our E-Learning Platform
Hi, We recently launched our e-learning platform, WithinTech Learn, focused on training young people in digital skills in Rwanda. We are currently exploring how to integrate Microsoft Learn into our platform and guide our students through your learning…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,577 questions
asked
2026-04-04T05:21:02.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 18%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
NIYOMUNGELI Aline
0
Reputation points
answered
2026-04-04T05:21:27.6333333+00:00
AI answer
1 answer
Global Admin Locked Out – MFA / Authenticator Loop
Hello Microsoft Support, I am currently completely locked out of my account due to a Microsoft Authenticator issue. Situation: I recently changed my phone (iPhone 14 → iPhone 17) The Microsoft Authenticator app was not transferred My account requires…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
asked
2026-04-04T03:51:15.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 89%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akhil Shukla
0
Reputation points
answered
2026-04-04T03:51:29.03+00:00
AI answer
1 answer
Urgent assistance with my Azure account.
Hello, I’m requesting urgent assistance with my Azure account. I currently cannot access the Azure portal because MFA was not set up correctly on my personal account. As a result, I am completely locked out. I previously opened support tickets, but after…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
asked
2026-04-04T01:34:31.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 31%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Adam Tobin
5
Reputation points
answered
2026-04-04T01:34:46.03+00:00
AI answer
1 answer
Word 2021 In Practice - Ch 1 Guided Project 1-2 Intro to Computing a video learning lession
I'm looking for video lessons on Word 2021 In Practice - Ch 1 Guided Project 1-2 Intro to Computing
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,182 questions
asked
2026-04-04T00:37:17.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Raymond KIrkland
0
Reputation points
answered
2026-04-04T00:37:27.22+00:00
AI answer
1 answer
Powerpoint or Designer do NOT replace publisher capabilities! What are you doing getting rid of publisher!
How could you make this foolish choice. i have thousands of files in publisher i edit everyday. Saving them as a PDF is NOT an option (and it is not very editable). I guess i'll exclusively use adobe instead of Microsoft now. What a dumb move.
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,078 questions
asked
2026-04-03T17:13:41.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Carolyn Talmadge
5
Reputation points
commented
2026-04-04T00:33:52.5866667+00:00
Bob Jones AKA CyberTaz MVP
437.7K
Reputation points
1 answer
How to apply for unlimited CI/CD for open source projects
I'm maintaining a scientific open source project for a research collaboration. We used to have azure pipelines set up for our windows ci/cd via a partner university, but they left the collaboration and deleted their azure organisation. I have created a…
Azure DevOps
1,617 questions
asked
2026-03-31T07:54:52.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 28.000000000000004%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Miron van der Kolk
0
Reputation points
commented
2026-04-04T00:13:27.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pravallika KV
18,850
Reputation points Microsoft External Staff
Moderator
1 answer
Refund requested trans 2P4616717S062545
Subscription cancelled March 29 2026 Microsoft 365 personal $109.99
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,071 questions
asked
2026-04-03T23:41:57.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 26%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Laura Wejman
0
Reputation points
answered
2026-04-03T23:42:11.5833333+00:00
AI answer
1 answer
GitHub username mismatch blocks Docs contributions after username rename
I’m a Trusted Content Program Content Lead and am blocked from contributing to Microsoft Learn due to a GitHub identity mismatch that I cannot resolve via the UI. Error message: “The authenticated GitHub user ‘comcclel_microsoft’ and the linked GitHub…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-03T23:09:30.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 0%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Colin McClelland
0
Reputation points Microsoft Employee
answered
2026-04-03T23:09:44.2233333+00:00
AI answer
1 answer
I have Microsoft 365 on my PC. How do I put it on my new IPad M4?
New IPad M4 and want Work, Excel on it. If I pay for it on my PC can I put it on my IPad for free:
Microsoft 365 and Office | Install, redeem, activate | For home | iOS
Microsoft 365 and Office | Install, redeem, activate | For home | iOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
182 questions
asked
2026-04-03T22:45:40.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 92%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Martha Muleady
0
Reputation points
answered
2026-04-03T22:45:51.7666667+00:00
AI answer
1 answer
I have an xbox account i have owned for ages and was locked out for suspicious activity.
I had gamepass and when i had freetime i would log into multiple computers at the library which microsoft automatically flagged as 'suspicious activity' i disputed it, i added card and receipt info, xbox live number, xbox device number, previous…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2026-04-03T21:59:59.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Cole Rivermore
0
Reputation points
answered
2026-04-03T22:00:15.2333333+00:00
AI answer
1 answer
I can not view my MS Project Invoices
I have just changed my phones and have lost the ability to use Authenticator App. I usually use my ******@company.onmicrosoft.com account to view and download my subscription invoices. it's really tough getting help from Microsoft on this and I have…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 44%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
1 answer
HOW DO I DOWNLOAD MY AZURE CERTIFICATE AND TRANSCRIPT
How ca i download my Azure Fundamentals certificate and transcript
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-03T14:07:02.91+00:00
Chakanyuka Mazhambe
0
Reputation points
commented
2026-04-03T19:21:33.8966667+00:00
Julian Sharp
43,606
Reputation points
1 answer
[test] question will be deleted
[test] question will be deleted[test] question will be deleted
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-03T15:44:07.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ajay Kumar N
28,291
Reputation points Microsoft Employee
Moderator
edited the question
2026-04-03T19:10:32.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
16,780
Reputation points Microsoft External Staff
Moderator
1 answer
Disabled person reaching out for chat with Microsoft
I have become very sick. Losing voice and sight. On Hospice, but potentially a long time, nothing happening overnight. I need to chat with microsoft as I have no voice
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,340 questions
asked
2026-04-03T16:18:09.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 78%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
chad pillow
0
Reputation points
commented
2026-04-03T18:38:33.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 5%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Roger Cloud
0
Reputation points
1 answer
I need help to get into my M365 account? Locked out for 3 days - NO SUPPORT from Microsoft!
URGENT: Global Admin Locked Out of Microsoft 365 – Cannot Access Primary Email or Update Contact Details I urgently need assistance with a Microsoft 365 business account lockout. I am the sole global administrator of my tenant and have been completely…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,483 questions
asked
2026-04-03T18:04:54.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Joanna
0
Reputation points
commented
2026-04-03T18:25:03.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Oliver Andrews
0
Reputation points