Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,223 questions
1 answer
crated new tenant with same email ID
created new tenant with same email ID still not able to login
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2026-04-21T07:26:37.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rohan Singh
20
Reputation points
commented
2026-04-23T15:20:25.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,980
Reputation points Microsoft External Staff
Moderator
1 answer
Global Admin locked out due to MFA – no other admin access
I am the only Global Administrator of my Azure (Microsoft Entra ID) tenant and I am locked out due to Microsoft Authenticator MFA. I no longer have access to the authenticator device. I still have CLI access using az login and can provide tenant ID,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,223 questions
asked
2026-04-18T20:19:39.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 12%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jayson Santiago
25
Reputation points
commented
2026-04-23T14:13:40.5733333+00:00
Raja Pothuraju
47,820
Reputation points Microsoft Employee
Moderator
1 answer
Recover certification
I completed the AI-900 MS Azure AI Fundamentals course with my previous employer. Is there a way I can get a copy of my certificate now when I don't have access to my old work email?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,915 questions
asked
2026-04-23T13:45:14.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Örjan Hjalmarsson
0
Reputation points
edited the question
2026-04-23T14:10:34.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,805
Reputation points
Volunteer Moderator
1 answer
Lost email account
I haven't been able to log in to my email account for a week. It won't send codes to my phone but says to try a different method. I have tried every day and still nothing. I have twice sent reinstatement forms which come back saying not enough…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,840 questions
asked
2026-04-23T14:03:20.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 70%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jackie Wills
0
Reputation points
answered
2026-04-23T14:03:57.4633333+00:00
AI answer
1 answer
Cannot log in to my account from portal.azure.com
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,223 questions
asked
2026-04-18T22:21:15.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 36%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shawn Mobasser
0
Reputation points
commented
2026-04-23T13:31:48.1133333+00:00
Raja Pothuraju
47,820
Reputation points Microsoft Employee
Moderator
1 answer
AADSTS5000225 tenet blocked
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,223 questions
asked
2026-04-18T17:08:54.9366667+00:00
Vishal Bansod
0
Reputation points
commented
2026-04-23T13:27:57.77+00:00
Raja Pothuraju
47,820
Reputation points Microsoft Employee
Moderator
1 answer
Cannot get back in to Azure after 5 years and have spend 8 hours trying this week
My Azure tenant is blocked due to inactivity (AADSTS5000225), and I cannot log in to create a support request as I have no tenant. Everything I try and ChatGPT tells me to do, including using new email and credit card have ended up in same place. …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,223 questions
asked
2026-04-18T14:06:28.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 0%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yuvraj Maheru
0
Reputation points
commented
2026-04-23T13:27:37.3733333+00:00
Raja Pothuraju
47,820
Reputation points Microsoft Employee
Moderator
1 answer
Applied Skill Asssessment is currently undergoing maintenance. When will it be available?
'Microsoft Applied Skills: Prepare security and compliance to support Microsoft 365 Copilot' is currently undergoing maintenance. When will it be available?
Microsoft Copilot | Microsoft Security Copilot
Microsoft Copilot | Microsoft Security Copilot
AI-powered assistant that helps security teams detect, investigate, and respond to threats
108 questions
asked
2026-04-23T13:25:00.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jasmin Baron
5
Reputation points
answered
2026-04-23T13:25:09.2733333+00:00
AI answer
1 answer
How Do I Create a New Outlook Classic Profile with the correct Data File from the Correct Location?
FYI: this is a complicated issue for me to understand….so I hope my descriptions below are clear. I have TWO Outlook Classic Profiles on my Desktop PC - W11 64Bit I have Office 2021 Installed. One Profile is called “Outlook” and the other Profile is a…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,716 questions
asked
2026-04-23T13:05:34.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan McDermott
155
Reputation points
answered
2026-04-23T13:05:52.3133333+00:00
AI answer
1 answer
Request for Manual Urgent Review – Account Restricted After Identity Verification [Case: 260309-031590]
Hello LinkedIn Support, I reported my account and the restriction was not lifted so i request you to consider my request again. My account has been restricted, and I received a message stating that it does not comply with LinkedIn’s Professional…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,042 questions
asked
2026-03-11T16:34:40.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 15%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
Usama Shaheer
0
Reputation points
commented
2026-04-23T12:56:07.27+00:00
Thomas Okuya
0
Reputation points
1 answer
How do I get my completion cert
I have completed the Responsible use of AI in education training how do I get my cert? This question is related to the following Learning Path
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,915 questions
asked
2026-04-23T12:36:17.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Siobhan C Gethings
0
Reputation points
edited the question
2026-04-23T12:39:57.76+00:00
JuliaMarvin
22,805
Reputation points
Volunteer Moderator
1 answer
how can i restore my e mail accounts in Microsoft Authenticator?
When i open Authenticator App on my telephone there are no mail accounts visible and i can no longer receive verification codes.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,465 questions
asked
2026-04-23T12:28:51.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
philip shevlin
0
Reputation points
answered
2026-04-23T12:29:09.5066667+00:00
AI answer
1 answer
Issue: AADSTS165000 when using domain_hint=Google and login_hint for direct Google login in Entra External ID
I have configured Microsoft Entra External ID with Google authentication and local accounts. The default sign-in page shows the Google button, but I want users to go directly to Google login without clicking it to achieve the Google OneTap login ✔️ What…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
asked
2025-12-06T12:39:23.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 57.99999999999999%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Saravana Kumar Palanisamy
30
Reputation points
edited a comment
2026-04-23T12:24:48.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lasse Herget
0
Reputation points
1 answer
My certificates do not exist in the portal
I had accessed by me personal account, but my old certificates do not exist
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,915 questions
asked
2026-04-23T11:51:05.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tamer Adel
0
Reputation points
edited the question
2026-04-23T12:07:59.3666667+00:00
JuliaMarvin
22,805
Reputation points
Volunteer Moderator
1 answer
How do i check I have Extended Security Updates (ESU)
I enrolled on the Extended Security Updates (ESU) by using 1000 points some months ago, but see no reference to this in my account details
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-04-23T11:29:15.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roger Medley
5
Reputation points
answered
2026-04-23T11:29:32.74+00:00
AI answer
1 answer
ASSISTENZA ABBONAMENTO 365 FAMILY SCADUTO, MA RINNOVATO CON UN ALYTRO INDIRIZZO
Salve, sono Elsa Deriu . AVREI BISOGNO DI SUPPORTO PER DUE INDIRIZZI EMAIL, MI è SCADUTO L'ABBONAMENTO ALL'INDIRIZZO "******@outlook.it" ,ma l'ho rinnovato con l'indirizzo " ******@outlook.it" , è possibile uniformare l'abbonamento…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,055 questions
asked
2026-04-23T11:21:10.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Elsa Deriu
0
Reputation points
answered
2026-04-23T11:21:26.6633333+00:00
AI answer
1 answer
Payment deducted twice while booking GitHub Copilot certification exam – No confirmation received
Hi Team, I tried to book a slot for the GitHub Copilot certification exam. First, I attempted the payment twice using my ICICI debit card, but the transactions were not completed successfully. After that, I tried booking again using my SBI debit card,…
Microsoft Copilot | Other
2,161 questions
asked
2026-04-23T10:53:52.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kishor Khudram Kshirsagar
0
Reputation points
answered
2026-04-23T10:54:12.1266667+00:00
AI answer
1 answer
How to resolve search problem in Outlook Classic
I would like to ask for advice regarding a certain situation, if you have had similar experiences. We have a colleague who has a very large number of emails in Outlook (Inbox – over 45 GB, Online Archive – over 80 GB, additional archives – over 100 GB),…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,091 questions
asked
2026-04-23T10:26:04.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dragan Krsmanović
20
Reputation points
commented
2026-04-23T10:47:55.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,865
Reputation points Microsoft External Staff
Moderator
1 answer
installing office 2024 problem
I keep getting the same message when I try to enter my product key for my newly purchased Office 2024, bought on a Groupon deal. I have tried for a few days now and completed all updates but i keep getting service unavailable. I have uninstalled my…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,510 questions
asked
2026-04-23T09:59:16.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 47%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Tracey Kay
0
Reputation points
commented
2026-04-23T10:33:22.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,745
Reputation points
Independent Advisor
1 answer
Copilot flagged our website a scam
Copilot flagged our website as a scam and it ruining our business. Only copilot consider our website a scam. (Link removed by Moderator. Do not recreate)
Microsoft Copilot | Other
2,161 questions
asked
2026-04-23T09:43:32.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Petrolodex
0
Reputation points
edited the question
2026-04-23T09:51:46.8466667+00:00
JuliaMarvin
22,805
Reputation points
Volunteer Moderator