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Solicitação de recuperação de códigos de autenticação

Olá, Estou entrando em contato pois perdi acesso aos meus códigos de autenticação de dois fatores após excluir/restaurar meu aplicativo autenticador. Eu utilizava o aplicativo para acessar minha conta do Facebook, e no momento não consigo mais gerar o…

Microsoft Security | Microsoft Authenticator
asked 2026-04-30T14:38:05.3066667+00:00
Mel Maia 0 Reputation points
answered 2026-04-30T14:38:25.0833333+00:00

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1 answer

Old phone refusing to transfer Microsoft authenticator license to new phone

I recently purchased a Moto g stylus (2024) and am trying to transfer my information and liscense from my old phones authenticator to my new one. I went through the process of transferring liscense. I got the email from Microsoft saying my new phone was…

Microsoft Security | Microsoft Authenticator
asked 2026-04-29T16:00:08.2266667+00:00
Jay F 0 Reputation points
commented 2026-04-30T14:36:29.38+00:00
Jay F 0 Reputation points
1 answer

didnt recieve e-gift card

I Bought Microsoft office from Costco. It came with a $25 gift Card have not receive it?

Microsoft 365 and Office | Other
asked 2026-04-30T14:29:58.77+00:00
CLINT DAVIDSON 0 Reputation points
answered 2026-04-30T14:30:06.7333333+00:00

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1 answer

I am unable to log in azure portal.

It shows me below error and messages while signing into azure account. Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-30T13:47:19.0833333+00:00
DEVKUMAR PATEL 0 Reputation points
edited the question 2026-04-30T14:18:58.12+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

Beyond frustrated

I had an order from Xbox stolen off my porch. I know this is not directly Xbox’s problem, but I have been trying for nearly a month to get a replacement or a refund. I was told it was possible. I’ve been able to speak to 6 different people who have told…

Community Center | Not monitored
asked 2026-04-29T17:30:23.2466667+00:00
Jade Murias 0 Reputation points
edited the question 2026-04-30T13:58:58.03+00:00
Barb Bowman 80,810 Reputation points MVP Volunteer Moderator
1 answer

OneDrive app closes (iOS) when accessing Sharepoint sites on version 16.35.2 update

Iphone is running 26.4 Had no issues accessing sharepoint sites via the OneDrive app until I updated to the latest version today. The app will close itself. anyone else having these issues? I've been able to reproduce it on 3 iphones.

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-03-27T14:06:30.2433333+00:00
CN 15 Reputation points
commented 2026-04-30T13:45:50.88+00:00
Kristian Stage 0 Reputation points
1 answer

failing to fetch email MIME content for itemId using Graph

Hi Team, We migrated from EWS to Graph to fetch email content, but for one of our user the MS Graph is throwing 400 Bad Request with error as …

Microsoft Security | Microsoft Graph
asked 2026-04-30T13:35:59.4466667+00:00
Vikram Kaparthi (external) 0 Reputation points
answered 2026-04-30T13:36:16.2533333+00:00

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1 answer

Is there an Azure Virtual Training Day for Microsoft Certified: Power BI Data Analyst Associate

Hi, I'd like to know if there's a Virtual Training Day for Microsoft Certified: Power BI Data Analyst Associate? Couldn't find it from the Microsoft Events Page. Perhaps there's another name that's pointing to this certification training? Thanks in…

Community Center | Not monitored
asked 2026-04-30T13:20:41.37+00:00
Muzi Chen 20 Reputation points
edited the question 2026-04-30T13:22:03.0366667+00:00
simo-k 94,385 Reputation points Volunteer Moderator
1 answer

Mail account hacked

My outlook email has been hacked i recovered it and i changed password checked for rules and assossieted APP , i noticed that with that they changed my discord email, i need to open a ticket with the email that was compromised but i can't recieve mail…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-30T13:13:06.8233333+00:00
Fabio Haxhiaj 0 Reputation points
answered 2026-04-30T13:13:37.5266667+00:00

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1 answer

Subscription for Trend Micro VPN purchased through Microsoft not recongnised

Monthly subscription for Trend Micro VPN purchased through Microsoft worked for first month. Microsoft & credit card show auto renewal occured start of 2nd month. VPN app showed subscription expired. Trend Micro assisted with remote help, advised to…

Microsoft Partner Center | Other
asked 2026-04-30T12:44:53.7066667+00:00
Daniel Noble 0 Reputation points
answered 2026-04-30T12:45:12.82+00:00

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1 answer

The Authenticator app keeps asking me to set up phone-based login

The Authenticator app keeps asking me to set up phone-based login. However, even though I’m receiving notifications, I can’t log in. If this is happening because I changed my screen lock, that’s a major problem. I shouldn’t have to deal with this every…

Microsoft Security | Microsoft Authenticator
asked 2026-04-30T08:58:14.4433333+00:00
Serdar Demirbas 0 Reputation points
commented 2026-04-30T11:57:28.5833333+00:00
Serdar Demirbas 0 Reputation points
1 answer

App Integrity Validation failed during Face Check - Vivo Android phone

I am trying to complete identity validation for my organization in Azure Artifact Signing. Every attempt fails with: "Missing permissions to fulfill this request. App Integrity Validation failed." Device: Vivo Y53s (Funtouch OS) Microsoft…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,284 questions
asked 2026-04-30T11:05:50.6066667+00:00
Tolgahan Tarkan 0 Reputation points
edited the question 2026-04-30T11:30:56.1666667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

how to fix AADSTS5000225: This tenant has been blocked due to inactivity.

I am unable to access the Azure Portal. I’m receiving the following error: AADSTS500022.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-28T13:08:01.7+00:00
Lucas Nascimento 0 Reputation points
commented 2026-04-30T10:32:39.21+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Sign-in failed Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: <PII REMOVED> Correlation ID: <PII REMOVED>…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-03T04:42:10.0266667+00:00
Anugrah K S 0 Reputation points
commented 2026-04-30T09:53:33.6266667+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Virtual Training Day Discount Not Applied – Request for Assistance

Dear Microsoft Credentials Support Team, I hope you are doing well. I am writing to request assistance regarding the exam discount associated with the Microsoft Virtual Training Day events. I recently attended and completed two days of Microsoft Virtual…

Community Center | Not monitored
asked 2026-04-30T08:47:38.46+00:00
KAPIL SONGARA 5 Reputation points
edited the question 2026-04-30T09:53:08.5133333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Could not able to add "Add login account"

Actually, I’m facing an issue updating my legal name to exactly match my ID proof. I tried multiple times by following the provided guidance, but I was unable to update it successfully. I also tried contacting Microsoft Support through mobile calls, but…

Community Center | Not monitored
asked 2026-04-29T07:23:02.4766667+00:00
Thiruppavai T 0 Reputation points
edited the question 2026-04-30T09:52:52.5+00:00
Thomas4-N 22,010 Reputation points Microsoft External Staff Moderator
1 answer

2 weeks of Account Activity vs. one day Requesr

I successfully changed my password - in the process an unfamiliar password popped up I have never seen. Recent activity report only had 1 day of activity. How can I look up the past week to two weeks of activity? Thank you. It will give me peace of…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-30T03:23:27.41+00:00
Debra Long 0 Reputation points
edited the question 2026-04-30T09:22:28.8066667+00:00
Don Varnau 19,930 Reputation points Volunteer Moderator
1 answer

Tool (flow) call with Enhanced Task Completion turned on

I am testing enhanced task completion and it is great, except it fails when it tries to call a tool that I know is working with other agents The tool a "when agent calls" trigger and runs a power BI query. The agent is giving this…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-30T09:16:39.2333333+00:00
Rob Maher 0 Reputation points
answered 2026-04-30T09:16:53.6966667+00:00

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1 answer

Microsoft Advertising Sandbox returns 404

I’m a developer working on a client’s platform and wanted to integrate the Microsoft Ads API. I attempted to follow the instructions in the provided article to create a sandbox account, which would allow me to develop and test the functionalities easily.…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-04-30T08:36:59.3466667+00:00
Mojtaba Sayari 0 Reputation points
edited the question 2026-04-30T08:39:12.8733333+00:00
Mojtaba Sayari 0 Reputation points
1 answer

Confirmation of receipt of an email from an automated response

Hi there, I would like to know whether receiving an automated response from a company email address is proof that the email was successfully sent and ended up in their inbox. The recipient is claiming they never received the email despite us receiving…

Outlook | Web | Outlook.com | Email
asked 2026-04-30T08:19:42.8266667+00:00
Isobel Bannister 0 Reputation points
answered 2026-04-30T08:19:59.1566667+00:00

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