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Trojan:Win32/Cerdigent.A!dha and unusual things happening to my computer.

I opened my computer this morning at 6:30 am EST. As I was on google, my computer opened a new tab and started typing random letters and number right away without me touching the laptop. Then it opened chrome settings to try to change the search engine…

Microsoft Security | Microsoft Defender | Other
asked 2026-05-03T18:21:20.9666667+00:00
Qaraqish, Jenan 0 Reputation points
answered 2026-05-03T18:21:32.87+00:00

AI answer

1 answer

signtool + Azure.CodeSigning.Dlib returns "Access is denied" — REST sign API returns HTTP 202 with same user token

Summary signtool.exe sign /dlib Azure.CodeSigning.Dlib.dll consistently fails with SignTool Error: Access is denied. (exit 1). However, calling the same Sign endpoint directly via REST with the same user's az account get-access-token succeeds with HTTP…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,282 questions
asked 2026-05-01T15:43:31.5333333+00:00
audioplugin-developer 0 Reputation points
commented 2026-05-03T18:08:11.6466667+00:00
Jaxel Rojas Lopez 50 Reputation points Microsoft Employee
1 answer

Passed exams are not showing in credentials after 1 week also

Hi team , my Microsoft learn id is ******@gmail.com I am missing certificate for two of the exams which i given last month and last week. I got scoresheet as passed by person vue but it is not reflecting in credential. It is showing in transcript as…

Community Center | Not monitored
asked 2026-05-03T17:54:05.53+00:00
Parth sarathi karry 0 Reputation points
edited the question 2026-05-03T17:58:18.85+00:00
simo-k 94,385 Reputation points Volunteer Moderator
1 answer

Azure Sponsorship subscription not visible in my Subscriptions list after credit redemption

Hi everyone, I'd like to confirm the status of my Azure Sponsorship subscription, as I'm having trouble accessing it from my account. Background: I was informed that my sponsorship credits have been successfully redeemed under my co-founder Microsoft…

Community Center | Not monitored
asked 2026-05-03T15:57:58.0833333+00:00
Henry Hoang 0 Reputation points
answered 2026-05-03T15:58:23.7866667+00:00

AI answer

1 answer

How to set 2FA

My account has been hacked and it is displaying weird bot in every mail in my inbox (meaning I can’t view the content of my email, all email shows the same content by the bot). I’ve reset my password and am trying to set up 2 FA, however outlook prompt…

Microsoft Security | Microsoft Authenticator
asked 2026-05-03T15:07:54.91+00:00
Enqi Lam 0 Reputation points
answered 2026-05-03T15:08:14.9433333+00:00

AI answer

1 answer

I can't add 2fa to my account because it keeps sending me sign in codes

I can't add 2fa to my account because it keeps sending me sign in codes. I'm trying to add 2fa to my new Microsoft account because my last account got hacked, email changed and 2fa put on it. I'm not trying to make the same mistake of not having 2fa on…

Microsoft Security | Microsoft Authenticator
asked 2026-05-03T14:51:48.5966667+00:00
Anthony Snyder 0 Reputation points
commented 2026-05-03T14:55:29.42+00:00
Anthony Snyder 0 Reputation points
1 answer

account settings in claude

iam not able to open settings of claude .pl help

Windows for home | Windows 11 | Settings
asked 2026-05-03T06:01:08.37+00:00
Sukhdeep kaur 0 Reputation points
commented 2026-05-03T14:00:40.9633333+00:00
Bulldog 4,635 Reputation points
1 answer

unabale reset the surface pro tab

I got Surface pro as gift from my friend who bought the display piece from shop Sale. PC is locked. I tried to reset the the surface pro but not successful. PC is locked and i do not have login credentials. so I'm unable to login to reset it. Appreciate…

Surface | Surface Pro | Performance and maintenance
asked 2026-05-03T04:11:29.24+00:00
Srilakshmi Itha 0 Reputation points
commented 2026-05-03T13:48:35.21+00:00
S.Sengupta 32,366 Reputation points MVP Volunteer Moderator
1 answer

How to speak to a person at Microsoft regarding a 'failure' by a Microsoft Rep; then REFUSING to follow though; refusing to return calls as promised.

Greetings. The purpose of this message is to: (1) file a complaint with Microsoft for a 'company integrity' issue (failing to issue a just due refund) and (2) request assistance from an appropriate office at Microsoft HQ in getting a refund that I am…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-03T12:46:55.2566667+00:00
W S 0 Reputation points
answered 2026-05-03T12:47:28.34+00:00

AI answer

1 answer

How do I create a new Outlook Classic Profile with the correct Data Files?

I have Outlook Classic installed (Office 2021) on my W11 desktop PC. I have one profile called "Outlook" that has the correct Data Files - and it works just fine. When I create a 2nd Profile, which I called "Dan 24 April 26", it does…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-04-24T14:53:07.0566667+00:00
Dan McDermott 155 Reputation points
edited the question 2026-05-03T12:32:40.0266667+00:00
simo-k 94,385 Reputation points Volunteer Moderator
1 answer

deploy on Azure google cloud

put on Azure. How the link.start already add Github link its a python link any deploy

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,053 questions
asked 2026-05-03T09:20:17.1+00:00
Thibaut Fabrice 0 Reputation points
commented 2026-05-03T09:47:32.53+00:00
Saraswathi Devadula 16,040 Reputation points Microsoft External Staff Moderator
1 answer

brute for attack detected by defender in pgsql

Brute force attack showing microsoft ipv6 address as source form azure fd40:891 hitting multiple time to azure psql. How to find this source IPV6 system. Is it from MS services or private endpoint? Is there are way to search for IPV6 source

Azure Database for PostgreSQL
asked 2026-04-24T01:48:52.8166667+00:00
prasantc 996 Reputation points
commented 2026-05-03T09:35:41.0033333+00:00
SAI JAGADEESH KUDIPUDI 3,645 Reputation points Microsoft External Staff Moderator
1 answer

i am trying to reinstall my Home Office on my computer to use Word

I have downloaded the Home & Office and reinstalled it on my computer, but it won't let me edit my document. It keeps asking me to buy a new subscription when I have the same one I purchased with this computer. I reset my computer, and I I'm…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-02T03:57:36.8166667+00:00
Jones, Regina R 0 Reputation points
commented 2026-05-03T08:14:03.21+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
1 answer

Why won't my copilot sign in

I tap sign in and it doesn’t show me sign in with Microsoft google or apple

Microsoft Copilot | Other
asked 2026-05-03T06:50:44.49+00:00
Jed Devine 20 Reputation points
answered 2026-05-03T06:50:54.8733333+00:00

AI answer

1 answer

Copilot mess

How do I get rid of this DAMNED Copilot mess??? It is not showing in installed apps to remove as instructions direct! And I HATE IT!!

Microsoft Copilot | Other
asked 2026-05-03T05:40:27.3233333+00:00
Kim Floistad 0 Reputation points
answered 2026-05-03T05:40:39.8766667+00:00

AI answer

1 answer

I can't recover my Microsoft authenticator account

When I try to recover my backup it says my backup is not stored with my account and to try signing into a different personal account but I don't have another account.

Microsoft Security | Microsoft Authenticator
asked 2026-05-03T05:02:32.15+00:00
Ella Todhunter 0 Reputation points
answered 2026-05-03T05:02:41.3866667+00:00

AI answer

1 answer

Trying to recover already signed in account on phone but impossible

In mid april I got a notification that my email had a security issue and that they needed me to sign in and recover my account (on my secondary email not the one I am signed into currently). As I enter my password it insists on sending a code to my phone…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-05-03T03:19:01.7633333+00:00
Chanelle-Li Moring 0 Reputation points
edited the question 2026-05-03T03:23:20.1833333+00:00
Chanelle-Li Moring 0 Reputation points
1 answer

Can my old MCP id merge with latest profile i created?

I have my old MCP ID #6179411 somewhere in 2008. Is it possible to merge with my latest Microsoft credential profile?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-03T00:41:09.23+00:00
Yarmy Wahyudy Bin Md Mohiyar 0 Reputation points
answered 2026-05-03T00:41:18.34+00:00

AI answer

1 answer

OUTLOOK ISSUES ON IPHONE

EMAIL IS NOT PUSHING TO MY IPHONE, A REP CALLED ME ON WEDNESDAY AND TOLD ME TO WAIT 72 HOURS FOR PHONE TO RESET, THAT DID NOT WORK AND SHE GAVE ME A BOGUS NUMBER TO CALL BACK. I NEED SOMEONE TO CALL ME AT 917 224 7745. OUTLOOK IS NOT PUSHING TO MY…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-05-02T23:12:44.47+00:00
Josephine Spinelli 5 Reputation points
answered 2026-05-02T23:12:57.0633333+00:00

AI answer

1 answer

Cannot upload data

Cannot upload data ... I think it's my provider but want to make sure things are actually working at this end

Windows for home | Windows 11 | Internet and connectivity
asked 2026-05-02T18:06:20.64+00:00
John Budrow 0 Reputation points
commented 2026-05-02T19:23:34.2466667+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor