Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,696 questions
1 answer
Account Locked
I have been locked out of my account since early may due to my two factor authentication not working. I have tried submitted 3 different recovery forms without a reply from the Microsoft support team even after submitting the form says I should get a…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-05-11T00:28:17.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tb
0
Reputation points
edited the question
2026-05-11T10:46:48.0266667+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator
1 answer
works on MacBook, other iPhones, and Android devices, but it does not work on my own iPhone.
My Teams account works on MacBook, other iPhones, and Android devices, but it does not work on my own iPhone. I also tested other Teams accounts on my iPhone, and none of them can sign in. my iphone is iphone14 pro max
Microsoft 365 and Office | Install, redeem, activate | Other | iOS
Microsoft 365 and Office | Install, redeem, activate | Other | iOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
22 questions
asked
2026-05-11T09:46:28.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
HDCVT Phoebe
0
Reputation points
commented
2026-05-11T10:06:26.5266667+00:00
HDCVT Phoebe
0
Reputation points
1 answer
Tenant sole global admin cannot login due to MFA issue.
I am having trouble with logging in to M365 admin center due to MFA issues. My old MFA device broke, I got a new one and now I cannot authenticate myself and I did not setup backup method. The user is the only global admin of the Tenant. Tried…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,211 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Azure login error
I am getting the below error during loging on to the azure demo account: Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,211 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
1 answer
Unable to Schedule the PL 300 Certification exam " Unexpected Error " contact Site Support
Unable to Schedule the PL 300 Certification exam " Unexpected Error " contact Site Support
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-04-07T20:24:09.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Saifullah Zulfikar
0
Reputation points
commented
2026-05-11T09:46:02.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 24%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bryan Drew
0
Reputation points
1 answer
LAPS password not found
Hi team I work with Intune/Entra ID for the first time, now am faces with an issue where some of the hybrid devices have lost their LAPS password on Entra, we can no longer find a backup, what do I need to do for these devices to have the laps again…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,211 questions
asked
2026-05-09T12:06:54.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 94%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Ayanda John Ramncwana
25
Reputation points
commented
2026-05-11T09:16:27.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma
17,930
Reputation points Microsoft External Staff
Moderator
1 answer
CPT Codes Not Appearing in Dragon Copilot Assessment and Plan Section
We are integrating Dragon Copilot with our EHR platform using the Dragon Data Exchange partner API. Issue: CPT codes are not appearing in the Assessment and Plan section of the generated clinical note, even after configuring a customizable template with…
Microsoft Copilot | Other
2,153 questions
asked
2026-05-11T08:46:47.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 71%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ranjithkumar A V
0
Reputation points
answered
2026-05-11T08:47:06.5+00:00
AI answer
1 answer
Does the Planner Agent use Cowork?
We are testing out the AI Planner Agent at work, however it appears to not have as good integration with Sharepoint and internal company documents as Cowork does. Will the AI Planner Agent be upgraded to use Cowork style agentic reasoning?
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,717 questions
asked
2026-05-11T08:04:23.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES0%3C/text%3E%3C/svg%3E)
Scott-0785
0
Reputation points
answered
2026-05-11T08:04:43.6333333+00:00
AI answer
1 answer
I am currently unable to verify my account.
I am currently unable to verify my account paleae help me. I cannot see my bill. I cannot perform any actions on my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,007 questions
asked
2026-05-11T08:01:59.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
葉泰廷
20
Reputation points
answered
2026-05-11T08:02:09.76+00:00
AI answer
1 answer
Email Address through Microsoft and family
I have an email address @guichards.net I went on godaddy to establish this email address; but I receive my emails through outlook mail. Talk to me like a first grader. Do I need to keep my subscription with godaddy to keep my special email address?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,807 questions
asked
2026-05-10T19:46:28.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 97%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
glenda guichard
0
Reputation points
edited the question
2026-05-11T07:58:41.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Victor1-V
13,025
Reputation points Microsoft External Staff
Moderator
1 answer
is there an AI source to help me walk through a Power BI document I am trying to set up.
is there an AI source to help me walk through a Power BI document I am trying to set up. I am struggling with setting up filters, (i think that is what power bi calls them )
Microsoft Copilot | Other
2,153 questions
asked
2026-03-06T17:49:31.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sammie Bucci
0
Reputation points
commented
2026-05-11T07:26:58.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Soth Bonthoeun
0
Reputation points
1 answer
Deployment is failing with this error (TST env to PROD) Powerapps
"The schema name RegardingObjectId for type Attribute is invalid or missing. Custom attribute, entity, entitykey, option set, and relation names must start with a valid customization prefix. The prefix for a solution component should match the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 38%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
1 answer
Challenge completed but, it still shows as 2 modules pending
Hi, I have completed GH-300 certification preparation modules challenge, and every module shows as 100% completed, but still it showing as 2 modules are pending.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-05-11T04:55:49.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 18%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Pranathi Chillarige
0
Reputation points
edited the question
2026-05-11T06:10:12.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,710
Reputation points
Volunteer Moderator
1 answer
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity
I have created a new Azure Account to learn for AZ-104 with an E-Mail I used some time ago. Somehow the E-Mail is still connected to the old deleted tennant because when I try to login on portal.azure.com I get the following error message: Sign-in…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,317 questions
asked
2026-05-05T08:46:09.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lennart Berg
0
Reputation points
commented
2026-05-11T06:00:12.1966667+00:00
Shubham Sharma
17,930
Reputation points Microsoft External Staff
Moderator
1 answer
User got this message "The trust relationship between this workstation and the primary domain failed"
Dear Community, Kindly note that a user in my domain got this error. After he restarted the machine, the error disappeared. The user's machine is domain joined. But it is the second time that he got the error in last few months. Why did this user got the…
Microsoft Security | Active Directory Federation Services
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
1,554 questions
asked
2026-05-11T05:37:56.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 93%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Seema Kanwal Gurmani
341
Reputation points
answered
2026-05-11T05:38:16.1466667+00:00
AI answer
1 answer
Unable to sign in to Azure Portal due to MFA mismatch and unable to update payment information
I am trying to update my credit card information to maintain my Azure API subscriptions (Azure OpenAI, etc.). However, I am unable to access the Azure Portal due to the following authentication issues: MFA Enforcement Mismatch: Although I have disabled…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,459 questions
asked
2026-05-11T04:43:49.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
拓馬 清水目
0
Reputation points
answered
2026-05-11T04:44:23.3333333+00:00
AI answer
1 answer
Cannot Redeem Microsoft 365 Personal Key on Existing Family Plan
I purchased a 1-year Microsoft 365 Personal retail subscription from Best Buy by mistake while already having an active Microsoft 365 Family annual subscription on this Microsoft account. When I try to redeem the product key, Microsoft says the code…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,492 questions
asked
2026-05-11T04:35:08.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 47%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jim
0
Reputation points
answered
2026-05-11T04:35:17.46+00:00
AI answer
1 answer
Not solicited Sign-in request
I got a message of my authenticator saying "New sign-in request for your Microsoft account" but it is not me trying to get into my account. What should I do?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,459 questions
asked
2026-05-11T04:28:49.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 64%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECQ%3C/text%3E%3C/svg%3E)
Carlos Quispe
0
Reputation points
answered
2026-05-11T04:29:04.85+00:00
AI answer
1 answer
Outlook account login failed by authenticator
I change password of private accounts,so re-login from Gmail app. but,i cannot login cause of Authenticator error occuered. I tried uninstall app,but same.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,459 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Unable to access path using the regular procedure
Unable to access path using the regular procedure, Unable to access path using the regular procedure
System Center Service Manager
System Center Service Manager
A family of System Center products for managing incidents and problems.
324 questions
asked
2026-05-11T00:25:08.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 73%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Manjunatha Neralaghatta Channakrishnaiah
0
Reputation points Microsoft External Staff
answered
2026-05-11T00:25:22.81+00:00
AI answer