Not solicited Sign-in request

Carlos Quispe 0 Reputation points
2026-05-11T04:28:49.5933333+00:00

I got a message of my authenticator saying "New sign-in request for your Microsoft account" but it is not me trying to get into my account. What should I do?

Microsoft Security | Microsoft Authenticator
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  1. AI answer

    2026-05-11T04:29:04.85+00:00

    Select Deny on any sign-in request that was not initiated.

    Unrequested prompts can occur because:

    1. Someone is trying to access the account.
    2. Someone accidentally entered the phone number or email when trying to sign in.
    3. Delivery of a prompt that was requested earlier is delayed.

    If the request was not initiated, denying it keeps the account safe because approval is required to complete sign-in.

    For additional protection, consider using passwordless methods such as Microsoft Authenticator, Windows Hello, SMS/Email codes, or security keys as described in the references.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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