22 questions with Microsoft 365 and Office | Install, redeem, activate | Other | iOS tags

Sort by: Updated
2 answers One of the answers was accepted by the question author.

cannot restore the microsoft 365

I have used Microsoft 365 for many years, and just renewed it severaly days ago. However, my software suddenly shows that I need to sign in to activate my subscripiton. I tried to logged in but, it keeps showing that no purchase to resotre. Updated my…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-09-03T19:27:24.1566667+00:00
liang dong 40 Reputation points
commented 2026-09-04T21:40:15.9533333+00:00
liang dong 40 Reputation points
1 answer

Renew Microsoft 365 Family Military Appreciation Edition

Is there a military discount for renewing Microsoft 365? Thanks in advance.

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-08-28T11:10:04.4366667+00:00
Laura McAuley 0 Reputation points
answered 2026-08-28T12:38:51.56+00:00
paulr0511 48,365 Reputation points Independent Advisor
1 answer

The 365 purchased will not activate- 3 days running.

I purchased the 365 program and am unable to activate it. I was told by Microsoft customer service that the error code 0/00 was indicative a a system wide matter that is being fixed by your company. Two days later I am still unable to activate the…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-08-03T15:21:14.7133333+00:00
Alberto Fernandez 0 Reputation points
commented 2026-08-03T20:40:24.52+00:00
Jonathan Deives 80,855 Reputation points Independent Advisor
0 answers

cant install microsoft 365

i signed up for a trial and was billed for the full year for 99.00. I have not been able to download the program on my ipad and when i try to sign in it says i do not have a subscription.

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-07-29T02:44:08.6066667+00:00
john rosado 0 Reputation points
edited a comment 2026-07-29T03:20:04.68+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

works on MacBook, other iPhones, and Android devices, but it does not work on my own iPhone.

My Teams account works on MacBook, other iPhones, and Android devices, but it does not work on my own iPhone. I also tested other Teams accounts on my iPhone, and none of them can sign in. my iphone is iphone14 pro max

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-05-11T09:46:28.1733333+00:00
HDCVT Phoebe 0 Reputation points
commented 2026-05-11T10:06:26.5266667+00:00
HDCVT Phoebe 0 Reputation points
1 answer

All my 365 show "(app) quit unexpectedly" on opening and fail to open

I updated to IOS 26..3 a few months ago. Ever since I have been unable to use any 365 apps as they all will not open. Help?

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-03-22T18:54:07.61+00:00
LES CORBETT 5 Reputation points
answered 2026-03-22T18:54:20.7833333+00:00

AI answer

2 answers

shared Microsoft 365 with wife won't install on ipad Air operatingiPadOS26.2.1

shared Microsoft 365 with wife won't install on iPad Air operating iPadOS 26.2.1 How do I fix this?

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-02-09T15:22:10.7366667+00:00
Ronnie Morton 0 Reputation points
edited an answer 2026-02-09T16:01:38.91+00:00
GsN5034 - IA 76,465 Reputation points Independent Advisor
2 answers

Reset password

I can’t reset my password on a different Microsoft account and it keeps telling me that I can’t use that method I already sent an email to the account and it said I can’t do it and to wait tomorrow, it’s reoccurring again I’ve done this already and it…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2025-11-16T17:13:40.9866667+00:00
AlphaSigma 0 Reputation points
answered 2025-11-16T19:09:03.5633333+00:00
Darhyl Amizola 49,955 Reputation points Independent Advisor
1 answer

Active 365 on iPad

Can’t get it downloaded or activated ….have been all over you sires

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2025-10-27T17:43:37.8433333+00:00
Russ Brown 0 Reputation points
answered 2025-10-27T18:27:35.5966667+00:00
Harold Milan 17,595 Reputation points Independent Advisor
1 answer

I purchased the Office Home & Business 2021 for Mac but after I restarted my computer to it's default the subscription is gone.

I purchased the Office Home & Business 2021 for Macbook with order number but after I restarted my computer to it's default the subscription is gone. I logged in to my microsoft account and went to subscriptions but the product code is no longer…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2025-10-07T14:31:22.78+00:00
Frances M 0 Reputation points
answered 2025-10-07T15:08:13.63+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Microsoft authenticator not working on new phone after trying everything suggested

I have a work account where I require Microsoft authenticator to log in to multiple resources, yet when I got a new phone it stopped working, I've tried all the suggestions listed for similar situations yet it still doesn't work. I am logged into the app…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2025-03-29T18:36:18+00:00
Anonymous
1 answer

When I want to download it ask me for password 🔑

I can use Microsoft 360. It ask me for password 🔑

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2024-09-11T18:40:41+00:00
Anonymous
1 answer

Can I get older versions of Office on iOS?

I have a license to Office 2010 (my preferred version) and Office 2016 (which I seem to have lost the key for) I have an iPad as well and I’m wondering if it’s possible to get these on iPad. The Office 365 (or whatever you want to call it) model doesn’t…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2024-09-13T00:14:35+00:00
Anonymous
1 answer

Do yo require me to agree to new terms and conditions

Do yo require me to agree to new terms and conditions

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2024-08-17T16:28:31+00:00
Anonymous
4 answers

How am I able to use the program that I bought on my IPad?

I bought the program (the one that was around $170 USD to begin with) through my email account on my laptop. I have since received an iPad which I am trying to use the same programs on instead of my laptop. How do I go about doing this? I have downloaded…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2024-03-09T19:48:07+00:00
Anonymous
1 answer

AADSTS20012 error message

I'm trying to re-add a Microsoft 365 email account to Outlook on an iPhone after changing my password but keep getting the following error message: Sorry, but we're having trouble with signing you in. AADSTS20012: An error occurred when we tried to…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2023-12-01T13:24:41+00:00
Anonymous
2 answers

I can't install my work MS365 on my Iphone 15

I am having a problem using my work account on my new iPhone 15. I was able to use my account on my old iPhone

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2024-02-29T09:13:06+00:00
Anonymous
2 answers

Why is Microsoft 365 mobile application, cutting off my audio recording file while showing it’s still recording. Then not actually capturing any audio? My microphone is on, help!

Microsoft 365 iOS mobile application, starts recording and shows timer of itself record audio. App shows message alert indicating live audio to text scribe is off due to technical reasons, I save audio as normal, and the audio file is 00:00. The audio…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2023-11-15T21:43:25+00:00
Anonymous
3 answers

Excel error 1001

Dear all, when I would like to use my excel sheets where I had access to for a long time on my iPhone I have now authentication issues. After login I get a 1001 error. Account or password is invalid. When I login on this website or in excel online I…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2023-02-27T11:00:45+00:00
Anonymous
9 answers

How do I set up Authenticator when it continues to produce errors and ask for numbers it does not give me?

Your page here asked me to do the following--"Select the most appropriate product and topics below to help your post be seen by the right community experts"--and yet doesn't list Microsoft Authenticator as an option, so I have chosen another…

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2023-04-11T02:01:34+00:00
Anonymous