14,563 questions

Sort by: Updated
1 answer

i just want my refund so i can have money for gas.

can i get a refund on my xbox game pass unlimated i got the game pass more than 72hrs ago [moderator's note: moved from Windows for home | Other | Gaming]

Community Center | Not monitored
asked 2026-05-13T04:52:26.0166667+00:00
Austin Row 0 Reputation points
edited the question 2026-05-13T08:59:07.9233333+00:00
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator
1 answer

conditional policies review

Hello, I created few conditional policies for user sign in and risky users. looking for 2nd review by Microsoft support to make sure its working

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-10T16:46:18.76+00:00
Khalid Hakim 0 Reputation points
commented 2026-05-13T08:52:56.36+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

The worst operating system in the history of mankind

I think the worst thing a company can do is to use window 11 as their laptop system i lose 25% of my work time sometimes in updates, bugs, freeeeez, just because of you microsoft, without talking about office software that other subject

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-13T07:38:37.56+00:00
Chet, Ilyas 0 Reputation points
answered 2026-05-13T07:39:00.78+00:00

AI answer

1 answer

Ecuador has no postal service. BING Places verification impossible

Bing Places Support, Thank you for your assistance. I successfully created and synced my business listing for Galloping Galápagos in Ecuador. However, the only verification option available is postal mail. Unfortunately, Ecuador currently does not have a…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,548 questions
asked 2026-05-13T07:35:19.6133333+00:00
claudia hodari 0 Reputation points
answered 2026-05-13T07:35:30.3633333+00:00

AI answer

1 answer

i forgot my office 2019 product key

Hi have purchased office 2019 and i forgot the key... Name - Kishore Sutar Mail - ******@gmail.com Contact no 9420889909 Kindly help Rgds, Kishore

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-13T07:32:34.25+00:00
Kishore Sutar 0 Reputation points
answered 2026-05-13T07:32:45.8933333+00:00

AI answer

1 answer

"We have detected unusual activity on your account" and now can't log in across any platforms

I've received the above message when trying to log into my account and now I'm stuck in a loop. I can't log in across any devices, I've tried to change my password but this doesn't work. I need this account for my business so it's of very high…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-11T09:12:40.7566667+00:00
Marie Taylor 0 Reputation points
commented 2026-05-13T06:52:36.6233333+00:00
Hornblower409 15,140 Reputation points
1 answer

Error in microsoft partner registration and DUNN address is already udpated

Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. ## Questions for the community 1. Has anyone else experienced this cache-lag scenario after updating their D&B…

Microsoft Partner Center | Other
asked 2026-05-13T06:24:33.12+00:00
Romeo Antony 0 Reputation points
answered 2026-05-13T06:24:52.1+00:00

AI answer

1 answer

New Outlook + Copilot draft: Sensitivity label "General Document" gets auto-applied inconsistently depending on Insert path — bug or expected behavior?

Environment Client: New Outlook for Windows Tenant: Microsoft 365 with Microsoft Purview Information Protection enabled Affected user: Single user (others in the same tenant do not experience this) Feature: Copilot in Outlook ("Draft with…

Microsoft Copilot
Microsoft Copilot

An AI companion integrated into Microsoft products that enhances productivity through intelligent assistance, content generation, and task automation.

22 questions
asked 2026-05-13T05:15:29.26+00:00
이경인 0 Reputation points
edited the question 2026-05-13T06:22:03.56+00:00
Pilladi Padma Sai Manisha 11,715 Reputation points Microsoft External Staff Moderator
1 answer

Entra External ID (PKCE) – Forgot Password “Resend Code” Causes Infinite Loading

Hi, I’m working on a React-based application using Azure Entra External ID with the PKCE user flow for authentication. During the login process, I clicked on the “Forgot password” link and selected email verification. I received the verification code…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-02-13T06:33:55.2266667+00:00
Sachin More 5 Reputation points
commented 2026-05-13T05:54:37.4266667+00:00
Vihaan Yagnik 0 Reputation points
1 answer

Unable to access Azure AD B2C tenant after phone reset – MFA configured on old device

Hello Team, I am unable to access my Azure AD B2C tenant because Multi-Factor Authentication (MFA) is still linked to my old mobile device. Recently, I reset/replaced my phone, and the Microsoft Authenticator app configuration was lost. Now, whenever I…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-12T06:50:05.2533333+00:00
commented 2026-05-13T05:35:10.97+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Q&A Assist Chat?

In my experience, Q&A Assist gives some incredibly bad answers at times. It's main failings (for the Outlook questions I follow) are: In response to a simple consumer product question it will spew out a torrent of IT Admin advice that even a…

Community Center | Discuss the Q&A site | Site suggestion
asked 2026-04-23T06:12:09.48+00:00
Hornblower409 15,140 Reputation points
commented 2026-05-13T05:30:37.05+00:00
Senthil kumar 2,420 Reputation points
1 answer

How to diactivate Copilot on my PC

Hi. I tried many time to diactivate Copilot in Windows 365, especially in Word, but to no avail. Microsoft tells me to go to Options and unclick Copilot but since the Copilot option does not even appear in the list I can't unclick it. What shall I do. I…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-12T21:48:20.8966667+00:00
Jean-Marie Macabrey 0 Reputation points
edited the question 2026-05-13T04:43:02.1633333+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
1 answer

co-pilot access blocked

I'm unable to access copilot.microsoft.com. I have been blocked. Please assist.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-13T04:18:59.9133333+00:00
Leopoldo Co 0 Reputation points
answered 2026-05-13T04:19:07.4833333+00:00

AI answer

1 answer

XBOX hep return

I need to return a refurbished Xbox console that is still under warranty, but the "Request a return" option is not in the order. I can't find the right department to help me. I am very frustrated.

Community Center | Not monitored
asked 2026-05-13T03:47:24.2533333+00:00
oralia 0 Reputation points
edited the question 2026-05-13T04:18:21.66+00:00
Austin-H 8,385 Reputation points Microsoft External Staff Moderator
1 answer

Azure Artifact Signing identity validation rejected with generic error: need specific reason

We're trying to get public organization identity validation for Azure Artifact Signing. Our latest rejection message stated to "provide documents within 12 months" but the Mercury banking statement we provided is one month old. We're not sure…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,276 questions
asked 2026-05-13T04:06:48.82+00:00
Miguel Acevedo 0 Reputation points
edited the question 2026-05-13T04:09:48.92+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Multiple Microsoft Accounts (creating multiple problems)

Man…I sure hope Microsoft Support monitors this forum... But...I have multiple Microsoft Accounts...I believe one FREE...one for Microsoft 365 (for my PC's Microsoft software in general)...& one for OneDrive cloud storage, for backing up my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-13T01:41:08.38+00:00
mark4man 0 Reputation points
answered 2026-05-13T01:41:45.68+00:00

AI answer

1 answer

After trying different solutions, I cannot highlight text in Word

I have tried all the standard fixes for this issue but none have worked. The only solution is to start MS Word in admin mode, then open the Word document. Is there a way to restore this function in Word?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-13T00:38:46.38+00:00
Elias Crim 0 Reputation points
commented 2026-05-13T00:50:40.7133333+00:00
Elias Crim 0 Reputation points
1 answer

How to recover a personal outlook email

Earlier this year, I upgraded from a personal Microsoft account to a business Microsoft account. Since this upgrade, I no longer have access to my personal Outlook email - I ONLY need to access the email -- not interested in anything else. HELP!

Outlook | Web | Outlook.com | Email
asked 2026-05-13T00:21:26.3+00:00
Julie Jenkins 0 Reputation points
answered 2026-05-13T00:21:39.4933333+00:00

AI answer

1 answer

Pinned and flagged emails

I have received thousands of emails that are pinned and flagged. My email has one or more pinned messages, causing slow syncing for this account. It says that I have to use another Outlook client to identify and unpin messages from these folders and then…

Outlook | Web | Outlook.com | Email
asked 2026-05-11T18:01:19.18+00:00
Valentina Fajardo 0 Reputation points
commented 2026-05-12T23:50:34.6+00:00
Hornblower409 15,140 Reputation points
1 answer

phone broke

I need help in disabling the family features, but the problem is that i can't seem to remember my password, i dont have an usb card, this account isn't signed in to an email either i really really need help on how to fix this

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

299 questions
asked 2026-05-12T23:39:33.9433333+00:00
Jillianne Racc 0 Reputation points
answered 2026-05-12T23:39:52.7266667+00:00

AI answer