5,338 questions
1 answer
My Microsoft account was hacked and all recovery information was changed
Hello, my Microsoft account was hacked. The attacker changed my password and removed my recovery email and phone number. I cannot access my account anymore. It contains my purchased Minecraft license. I tried the recovery form but it redirects me to a…
Windows for home | Windows 11 | Gaming
asked
2026-05-20T09:01:21.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
David Ene
0
Reputation points
answered
2026-05-20T09:01:40.3233333+00:00
AI answer
1 answer
My Azure account is locked but the same Microsoft account still works for M365
Hello, My Azure account is locked. I'm using the same Microsoft account to log in to my Microsoft 365 subscription and that still works. Just my access to Azure is blocked.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,201 questions
asked
2026-05-19T07:55:11.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 4%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jaap
0
Reputation points
commented
2026-05-20T08:35:55.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma
17,930
Reputation points Microsoft External Staff
Moderator
1 answer
Authenticator APP cannot verify
My account cannot be verified。 When I enter the code, it prompts an error, and there is no pop-up prompt. Please help
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,441 questions
asked
2026-05-20T08:04:17.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
Zhang, Shijun
0
Reputation points
answered
2026-05-20T08:04:34.91+00:00
AI answer
1 answer
Authenticator app is not provide the way to approve the request
Hi team i cant get a code in my authenticator app so i can i prove my logings can you guys help me out
Microsoft Security
Microsoft Security
A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.
45 questions
asked
2026-05-20T06:27:03.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 28.999999999999996%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rowland Joseph
0
Reputation points
commented
2026-05-20T07:56:05.4733333+00:00
satashinakamotonguyennamanh-8373
0
Reputation points
1 answer
Dev Build 8493 Problems
I tried to download and install 8493 last Saturday but was unsuccessful. The new build installs OK but when the Windows desktop screen finally appears I can briefly see the correct new build number before the screen closes and then reappears…
Windows for home | Windows 11 | Windows update
15,509 questions
asked
2026-05-20T07:54:45.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Mackenzie
0
Reputation points
answered
2026-05-20T07:55:03.66+00:00
AI answer
1 answer
Moving a verified Entra application publisher to a new legal entity
Hi Team, Can we start with publisher verification under entity A I have today, and later migrate/transfer the Microsoft-published app and verified publisher identity to the future to entity B ? Example from the BVI legal to India entity
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,560 questions
asked
2026-05-20T07:27:46.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 19%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Prateek Jaiswal
0
Reputation points
commented
2026-05-20T07:51:18.6933333+00:00
Prateek Jaiswal
0
Reputation points
1 answer
Epson L3250 printer ink problem
I have my printer and give maintenance by selectin head printer cleaning.. Yesterday I printed a page and it was not so good, so today I decide to do the same process, cleaning the heads but now the print page barely reads.. It got worse
Windows for home | Windows 11 | Devices and drivers
24,389 questions
asked
2026-05-19T18:42:28.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 74%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nolvia Lagos
0
Reputation points
commented
2026-05-20T07:29:36.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Authenticator App
I have microsoft 365 subscription with 6 id access to 1TB each. Now, i want to sign to one of the ids in the family subscription. It's asking for Authentication code, which i don't know where it is being sent. without this i cannot sign in to any of the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,441 questions
asked
2026-05-20T07:01:30.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENO%3C/text%3E%3C/svg%3E)
Nansei Operations
0
Reputation points
answered
2026-05-20T07:01:51.1733333+00:00
AI answer
1 answer
Few people in our Organization are facing issue with Copy paste in Browser(Edge and Chrome)
Few users are having issue with Copy and Paste in browser. Windows security popup is coming and it's loading forever and stopping it. after our investigation we got to know issue is with Sense service is not running. Windows 11. is anyone noticed this…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,629 questions
asked
2026-05-20T06:24:31.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vinay Kumar Konduri
0
Reputation points
answered
2026-05-20T06:25:04.7866667+00:00
AI answer
1 answer
Logging into my xbox1 console
Every day when i attempt to log into my xbox1 it says incorrect password. so i go on and reset my password and it logs me in...very next day it does the same exact thing! I went on tried removing my account more then once and tried redoing it does the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,065 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
1 answer
changing email and phone security contact
both phone and email address are now not accessible. How do I get into my account and update them please?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,441 questions
asked
2026-05-20T06:11:43.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 64%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERZ%3C/text%3E%3C/svg%3E)
Robert Ziegenbein
0
Reputation points
answered
2026-05-20T06:12:02.62+00:00
AI answer
1 answer
Sign-in failed in Azure Portal
Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: <pii removed>…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,078 questions
asked
2026-05-16T06:20:32.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 65%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
NEHAL PANCHAL
20
Reputation points
commented
2026-05-20T05:23:28.47+00:00
NEHAL PANCHAL
20
Reputation points
1 answer
Unable to register using personal gmail id
I am getting parental consent email, when trying to login to microsoft account using my personal gmail id - ******@gmail.com. I have my organization email id, and i was doing my learning using my org email id, and also merged my personal gmail id to the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,548 questions
asked
2026-05-20T05:00:16.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 70%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sminu Cherian
0
Reputation points
answered
2026-05-20T05:00:29.9133333+00:00
AI answer
1 answer
Locked out of Azure after uninstalling Microsoft Authenticator
I can log into my Microsoft account and view my 2FA settings. When I try to access the Azure portal, it asks for a code from the Microsoft Authenticator app. I uninstalled the app. Reinstalling it did not restore my codes. I used to sign in through…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,441 questions
asked
2026-05-20T04:59:03.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 0%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jugal Kishore
0
Reputation points
answered
2026-05-20T04:59:24.5433333+00:00
AI answer
1 answer
authenticator and one drive
how to bypass 2 factor authentication on old microsoft windows account connected to a disconnected phone number i cant access. its connected to my one drive as a backup and i cant get in to access my stuff bc its sending the code to an authenticator app…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,441 questions
asked
2026-05-20T04:41:52.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 7.000000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Ashley Wiessing
0
Reputation points
answered
2026-05-20T04:42:02.9+00:00
AI answer
1 answer
Azure Subscription is disabled after 24 hours of payment
My subscription was disabled. I have paid the due 24 hours ago but it's still disabled. Raised the ticket but no help yet. It's very urgent since there are some of my production servers.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,984 questions
asked
2026-05-15T04:06:31.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 66%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kazi Mohammad Ali Nur
0
Reputation points
commented
2026-05-20T04:41:59.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
10,905
Reputation points Microsoft External Staff
Moderator
1 answer
Fix account recovery option in which has been diconnected and cant access
how to bypass 2 factor authentication on old microsoft windows account connected to a disconnected phone number i cant access
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,441 questions
asked
2026-05-20T04:36:18.13+00:00
Ashley Wiessing
0
Reputation points
commented
2026-05-20T04:39:34.1666667+00:00
Ashley Wiessing
0
Reputation points
1 answer
Microsoft Purview Data Quality with Snowflake – Internal Error During DQScane & Profiling and Token Expired Issue
We are experiencing two issues with the Microsoft Purview Data Quality module when integrated with Snowflake and would appreciate any guidance. Issue 1 – Department 1 The connection test is successful and the schema import works correctly. However, when…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,152 questions
asked
2026-05-15T09:48:26.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mohamed Gougam
0
Reputation points
commented
2026-05-20T04:19:13.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pilladi Padma Sai Manisha
11,715
Reputation points Microsoft External Staff
Moderator
1 answer
Family Subscription not on my account
My personal subscription has expired today and a month ago I accepted a invitation to a family subscription. I had the understanding that my account would transition automatically to family. This has not happened and I can no longer see the family…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,981 questions
asked
2026-05-20T04:08:32.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 28.000000000000004%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Forrest
0
Reputation points
answered
2026-05-20T04:08:54.6233333+00:00
AI answer
1 answer
How to login
Hi.. So, "Hotmail" is really starting to grind my gears. How do I login to this updated security system? When I try my password, it tells me I've used it too many times, so I get a code sent to my phone. Apparently, that's not enough, so I…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,638 questions
asked
2026-05-20T03:58:39.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chris Robert Andersen
0
Reputation points
answered
2026-05-20T03:58:58.3233333+00:00
AI answer