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False Chat-GPT installer with Trojan.Win64.Agent.smghrh

I accidentally installed a Chat-GPT installer that was infected with the above Trojan.Win64.Agent.smghrh in its payload. Defender didn't detect it, nor did Google download scanner. Defender did detect and quarantined the Trojan after I installed it,…

Microsoft Security | Microsoft Defender | Other
asked 2026-05-26T15:08:09.7933333+00:00
Herbert Hart 56 Reputation points
answered 2026-05-26T15:08:32.99+00:00

AI answer

1 answer

Microsoft Authenticator not getting notifications

I got a new phone and deleted the Microsoft Authenticator app from my old phone. However I am not getting the notifications to verify to my new phone. However can I switch the app getting the notifications to the one on my new phone. I tried to go to my…

Microsoft Security | Microsoft Authenticator
asked 2026-05-26T14:37:44.4+00:00
Rachel Bectell 0 Reputation points
answered 2026-05-26T14:37:57.1866667+00:00

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1 answer

Organization authenticator window when using personal outlook email services

Hello Community, I have my personal email account with outlook.com. I am trying to access azure platform for a free Microsoft Azure app registration to enable Outlook OAuth. However login window takes me to my current companies Authenticator page after…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-26T13:36:02.7433333+00:00
Manoj 0 Reputation points
answered 2026-05-26T13:36:19.1533333+00:00

AI answer

1 answer

Locked out of microsoft

I have been trying to access Microsoft windows/365 for educational reasons. I tried to log in my account and i was locked out. I have three numbers for resetting the password and none of them work. The third number takes me to a medical alert. Then I…

Microsoft 365 and Office | Other
asked 2026-05-26T13:06:00.68+00:00
Rheame Griffin 0 Reputation points
answered 2026-05-26T13:06:25.47+00:00

AI answer

1 answer

GroupMe Login

I recently was signed into my GroupMe account using it daily. All of a sudden, I was no angler able to access my account. I had been randomly logged out. Now I cannot sign in and I can't get in touch with anyone from Microsoft. I need assistance…

GroupMe | Chat group
GroupMe | Chat group

A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.

75 questions
asked 2026-05-26T12:46:26.0933333+00:00
Tevin Sims 0 Reputation points
answered 2026-05-26T12:46:50.76+00:00

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1 answer

Audio intermittently cutting out on teams on multiple MacBook Pros in the team.

Hi there, My team and I are experiencing audio intermittently cutting out on every meeting on our MacBook Pros. This includes ones using the device microphone as well as bluetooth devices.  I checked the Mac permissions as well as changed noise…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-26T12:44:09.4766667+00:00
Dianne Perry 0 Reputation points
answered 2026-05-26T12:44:29.0066667+00:00

AI answer

1 answer

Azure Account Blocked Due to Inactivity

Im a user with a subscription plan and paying already 29$ / m i cant sign in nor submit support requests Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle…

Azure | Azure Life and Safety
Azure | Azure Life and Safety

Life and Safety: A Microsoft program that helps Life and Safety customers adopt to Microsoft Cloud solutions.

19 questions
asked 2026-05-26T11:43:21.55+00:00
Abdelsalam Sleim 0 Reputation points
commented 2026-05-26T11:45:00.7566667+00:00
Abdelsalam Sleim 0 Reputation points
1 answer

Windows Configuration Designer - Bulk Token Error

When using Windows Configuration Designer to retrieve the Bulk Token, I receive the error message: "Bulk token retrieval failed." The operation returned an empty response. Please try again.

Microsoft Security | Intune | Enrollment
asked 2026-05-26T11:34:00.48+00:00
Stacey Weller 0 Reputation points
answered 2026-05-26T11:34:15.3733333+00:00

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1 answer

You can’t pay this invoice in the portal. Please contact Azure support for assistance.

I want to pay the overdue invoice , However, I got the following error. ' You can’t pay this invoice in the portal. Please contact Azure support for assistance.' how can I fix this problem?

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,982 questions
asked 2026-05-26T08:48:30.9833333+00:00
Thiago Crawford 0 Reputation points
commented 2026-05-26T11:30:56.3266667+00:00
Lakshma Reddy Vattijonnala 1,660 Reputation points Microsoft External Staff Moderator
1 answer

False positive: legitimate B2B SaaS procurelia.com blocked by SmartScreen

hello , Microsoft Defender SmartScreen incorrectly classifies the legitimate B2B SaaS domain procurelia.com (and subdomains www.procurelia.com, staging.procurelia.com) as unsafe and blocks all access in Microsoft Edge under corporate policy enforcement…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-05-26T11:14:07.8333333+00:00
Ibrahim sekkouri 0 Reputation points
answered 2026-05-26T11:14:33.4033333+00:00

AI answer

1 answer

Spam notification sur l'application d'authentification Microsoft

Bonjour, Je reçois des notifications de tentatives de connexion sur mon compte Microsoft . Mon mot de passe a été changé pour quelque chose de plus sécurisé, toutes les sécurités sont activées et, pourtant, je reçois des notifications constamment de…

Microsoft Security | Microsoft Authenticator
asked 2026-05-26T11:12:36.3333333+00:00
astrokhar 0 Reputation points
answered 2026-05-26T11:12:59.4533333+00:00

AI answer

1 answer

Active the account,device is being processed

I've been trying to link my Xbox Series S to my Xbox account. I already have the account set up as a partner, everything seems fine, but when I try to link it and go to request the code, the DevMode Kit Activation app gives me a message that says…

Microsoft Partner Center | Other
asked 2026-02-20T18:26:25.89+00:00
Dlussd Fonseca Gómez 5 Reputation points
commented 2026-05-26T11:04:05.2733333+00:00
Dark Steam 0 Reputation points
1 answer

signup issue with azure account

i just signup for azur free tier 200$ trial everything went great here is the issue the error message that i just sent you apearse even befor i signin to this link https://portal.azure.com/ so i cant even make it to the portal error details : …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-25T12:32:20.58+00:00
Abderrahmane Beng 0 Reputation points
commented 2026-05-26T10:25:21.5233333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access Azure Free Account – Tenant blocked due to inactivity

Hello Azure Support, I recently completed the Azure Free Account registration process, but I am unable to access the Azure Portal. I receive the following error: AADSTS5000225: This tenant has been blocked due to inactivity It appears that the Azure…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-23T08:31:31.0433333+00:00
prabhakar koranga 0 Reputation points
commented 2026-05-26T10:24:15.2066667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Can't update xbox accounts to play among us

hi, I'm currently trying to play among us with friends, however, when i try to play multiplayer, i won't let me. it says i need to update my settings, but i have no idea how to, and if i could find it, i wouldn't be able to update it, because for some…

Community Center | Not monitored
asked 2026-05-25T02:26:38.45+00:00
Bonnie Jones 0 Reputation points
edited the question 2026-05-26T09:44:17.9266667+00:00
Ian-T 11,810 Reputation points Microsoft External Staff Moderator
1 answer

MS Snippets Storage

Where are snippets saved that are generated and or used by Copilot for searching and reasoning? Screenshots and text in AI Summary? Does this get save in the Tenants graph database?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-26T09:30:44.79+00:00
Jannie Potgieter 0 Reputation points
commented 2026-05-26T09:38:47.2466667+00:00
Jannie Potgieter 0 Reputation points
1 answer

Bot Framework Authorization Error: “Authorization has been denied for this request” when sending activity from AWS Lambda

I am running a Microsoft Bot Framework bot (Node.js) deployed on AWS Lambda (Node.js 18) behind API Gateway. The bot successfully receives incoming messages (from Teams / Bot Connector), processes them, and even fetches external data (PagerDuty API).…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,141 questions
asked 2026-01-12T06:06:41.7966667+00:00
Devam Jatinbhai Parikh 0 Reputation points
commented 2026-05-26T09:24:35.3233333+00:00
Harshit Kumar Singh 0 Reputation points
1 answer

Incorrect motherboard info

I have recently just got this pc off facebook and on speccy and cpu-z + msinfo32 it displays the wrong motherboard i have a b360 aorus gaming 3 wifi and it shows i have a b550m i have downgraded bios full disk wiped and reset pc but the issue doesnt…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,397 questions
asked 2026-05-26T09:15:29.6+00:00
blaze pene 0 Reputation points
edited an answer 2026-05-26T09:17:32.1466667+00:00
blaze pene 0 Reputation points
1 answer

Question About Credit Card Usage for Azure for Startups

Hello, I am signing up for the Azure for Startups offer and had a question regarding the payment verification step. Can I use someone else’s credit card for identity verification if I have permission from the card owner? Will this cause any issue with…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,669 questions
asked 2026-05-26T09:03:30.0233333+00:00
Shubham kumar 0 Reputation points
answered 2026-05-26T09:03:41.8966667+00:00

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1 answer

Will Azure for Startups deduct money automatically after adding my credit card?

I am signing up for the Azure for Startups offer that provides $1000 credits instantly. The signup page asks for credit card details for identity verification. Will Microsoft automatically deduct money from my card just by adding the card details? If…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,669 questions
asked 2026-05-26T08:51:33.4233333+00:00
Shubham kumar 0 Reputation points
answered 2026-05-26T08:51:47.6933333+00:00

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