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Browsers won't clear cache for some pages

Windows 11, Surface Pro 9, Surface Go 3, and iPhone 15 Pro iOS26.5 My web site was recently updated. When I look at it with my devices (above), some of the pages don't show the changes. When others look at it, all of the changes show up for them. I have…

Microsoft Edge | Other | Windows 11
asked 2026-05-29T17:11:14.68+00:00
Sandra Fields 0 Reputation points
commented 2026-05-29T17:32:04.1866667+00:00
Viorel 127.3K Reputation points
1 answer

Inadvertently Copied Desktop To OneDrive

I'm attempting to close OneDrive by copying files and folders to a folder on desktop. In doing this I inadvertently copied my Desktop to OneDrive. I've created a tangled mess and truly need help in: 1). Removing The Desktop from OneDrive, 2). Moving all…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-29T17:04:17.22+00:00
MsAleea 0 Reputation points
answered 2026-05-29T17:04:37.8733333+00:00

AI answer

1 answer

How to get Copilot to auto generate suggestions when requesting an auto rewrite in MS Word?

For over a year, when accessing the auto rewrite feature in Copilot, it would provide three options to revise a sentence or paragraphin Word. It no longer offers this feature as it generates one response and inserts it directly in the document. If I…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-29T17:02:46.5566667+00:00
Randy Bressler 0 Reputation points
answered 2026-05-29T17:03:00.8133333+00:00

AI answer

1 answer

how can I resend a confirmation about certification completion

how can I resend a confirmation about certification completion

Community Center | Not monitored
asked 2026-05-29T16:21:48.5333333+00:00
Siddharth Bansal 0 Reputation points
edited the question 2026-05-29T16:38:56.79+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
1 answer

Unable to export or print part of Excel spreadsheet

I'm encountering an issue with Excel where I'm unable to export or print any documents. The error message I receive is: "Something went wrong, and we can't print your workbook." I have had excel on my IPad Pro for a few years now and it’s only…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-05-29T15:29:17.9166667+00:00
Jill Andrews 0 Reputation points
answered 2026-05-29T15:29:27.5466667+00:00

AI answer

1 answer

How to deploy Microsoft Teams Rooms on Windows(MTRoW) custom backgrounds via intune

How to deploy Microsoft Teams Rooms on Windows(MTRoW) custom backgrounds via intune. I have deployed manually but when I tried with Intune, its failed. I need it to deploy to bulk MTR devices. Help me with suggestions.

Microsoft Security | Intune | Enrollment
asked 2026-05-29T14:54:58.9166667+00:00
Ahmed Khan, Afroz 0 Reputation points
edited the question 2026-05-29T15:25:44.14+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

How to get my games back

I created a new Xbox account because I could log in to my old Xbox account but now I can't play my games that I brought from my old account what can I do ? I can't find a live agent only online help is there a number to call so someone can help me?

Windows for home | Other | Gaming
asked 2026-05-29T14:56:22.38+00:00
Tony Anthony 0 Reputation points
answered 2026-05-29T14:56:52.6066667+00:00

AI answer

1 answer

Office 2021 Home & Business for Mac — wrongly classified as MSDN, chat support refused to help

Hello, I am a retail customer with a legitimate copy of Microsoft Office 2021 Home & Business for Mac, installed on an Apple Mac with M1 chip. This is a one-time purchase, not a subscription, and not an MSDN or volume license. I got the email from…

Microsoft 365 and Office | Other
asked 2026-05-29T14:14:17.92+00:00
David Wong 0 Reputation points
answered 2026-05-29T14:14:59.3666667+00:00

AI answer

1 answer

The red no sign pops up when I’m trying to do the two factor authentication, why? What can I do to fix this?

So I log into the site I’m accessing and then I go to do the two factor authentication- MFA, however, then it won’t let me put in a code and then if I try to send a code to my email it says something went wrong

Microsoft Security | Microsoft Authenticator
asked 2026-05-29T13:54:21.4533333+00:00
Lilian Sawallisch 0 Reputation points
answered 2026-05-29T13:54:41.6433333+00:00

AI answer

1 answer

Azure portal shows "You do not have access" when signing in with student account

I am a student and recently created a Microsoft account to access the Azure portal for learning purposes. I am able to sign in successfully, but when I try to access or create resources in the Azure portal, I get the following message: "You do not…

Community Center | Not monitored
asked 2025-12-30T11:50:53.2466667+00:00
priyanka chandrakar 0 Reputation points
edited the question 2026-05-29T13:35:00.83+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
1 answer

UVC 1.5 H.264-only camera — Windows never issues `SET_INTERFACE alt=1` after successful Probe/Commit

Problem We have a USB High-Speed UVC 1.5 H.264 camera device (STM32N6570-DK, VID=0x0483/PID=0x7753, USBX middleware). The device exposes a single VS_FORMAT_H264 / VS_FRAME_H264 format (1280×720, Constrained Baseline, Level 3.2, 30+15 fps) with a Encoding…

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-29T13:19:29.36+00:00
Daniel SERCY 0 Reputation points
answered 2026-05-29T13:19:52.0333333+00:00

AI answer

1 answer

Finding technical answered by an agent 2 years ago

I have previously 2 years ago asked a question in this platform and I still have the email but the link doesn't bring me back to that page where my question was answered by an agent. I would like to ask simillar question to that but I can't see that page…

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-05-29T13:18:31.8933333+00:00
Raymond A 0 Reputation points
answered 2026-05-29T13:18:53.2133333+00:00

AI answer

1 answer

Copilot credits for Office 365 subscription

how many credits do I get for Copilot each month with my office 365 subscription

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-29T12:39:18.94+00:00
Louise Ross 5 Reputation points
answered 2026-05-29T13:10:22.97+00:00
Ratul Hasan 0 Reputation points
1 answer

I accidentally removed my authenticator app

I accidentally removed my authenticator app and I can't access to open my account because of it

Microsoft Security | Microsoft Authenticator
asked 2026-05-29T12:43:17.1433333+00:00
Jacob Josef G. Mercado 0 Reputation points
answered 2026-05-29T12:43:41.43+00:00

AI answer

1 answer

Unable to access Microsoft for Startups Founders Hub onboarding

Hello Microsoft Team, I am trying to access Microsoft for Startups Founders Hub but I am unable to complete the onboarding process. Issue details: I created a new Microsoft account successfully. I can sign in to Azure Portal successfully. Azure…

Microsoft Partner Center | Other
asked 2026-05-29T11:52:39.3766667+00:00
Akshit Kumar 0 Reputation points
answered 2026-05-29T11:53:04.2333333+00:00

AI answer

1 answer

Copilot Studio agent - The connector 'Azure Blob Storage' returned an HTTP error with code 403. Inner Error: Error from token exchange: Permission denied due to missing connection ACL

We have developed IT Support Agent using Copilot Studio and deployed successfully yo dev, UAT and Prod. Prod is a production type and managed environment. Agent was working till this morning and was able to upload images uploaded by end users in the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-27T10:24:58.3733333+00:00
Vishal BHANAGE 0 Reputation points
commented 2026-05-29T11:28:01.13+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 400 Reputation points Microsoft External Staff
1 answer

Concluir os cursos Elevate Educator Explorer e não consigo inscriçãopara Educador Microsoft Elevate

Concluir os cursos Elevate Educator Explorer – Geral o Elevate Educator Explorer – IA, mas não consigo avançar com minha inscrição para o Educador Microsoft elevate. meu e-mail ******@pa.senac.br. Estou fazendo os curso pela faculdade Saber senac

Community Center | Not monitored
asked 2026-05-29T03:16:47.1466667+00:00
Maria Domingas - SENAC PA 0 Reputation points
edited the question 2026-05-29T10:16:11.05+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

How to block users from installing software that doesn't require admin rights, for example Google Chrome and Zoom by using Microsoft Intune

Hello, We want to block our users from installing software that doesn't require admin rights, for example Google Chrome and Zoom by using Microsoft Intune. Thanks

Microsoft Security | Intune | Application management
asked 2026-05-29T10:05:35.9933333+00:00
AF 0 Reputation points
answered 2026-05-29T10:05:50.9033333+00:00

AI answer

1 answer

Entra External ID - Enabled username login but client side validation requires an email

Hi all, I have an entra external ID tenant that I have enabled username sign-in identifiers for. I can register and apply a username identity, see the username in the users but in the user flow it only allows emails to be entered. The user: sign-in…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-28T14:14:13.58+00:00
Chad 0 Reputation points
commented 2026-05-29T09:59:46.75+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Entra ID

I am the sole Global Administrator of a Microsoft 365 business tenant and I am completely locked out. When I sign in, my username and password are accepted, but the MFA step fails. The only registered MFA method on this account is my mobile phone…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-28T11:27:09.06+00:00
Kyle Whitfield 0 Reputation points
commented 2026-05-29T09:56:49.4666667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator