Community Center | Not monitored
Tag not monitored by Microsoft.
57,790 questions
1 answer
i am unable to see free credits details, and i can see the message on home screen "You don't have permission to view credits"
Hi, I am unable to see the free credit details, and I see the message 'You don't have permission to view credits' on the Home screen." can anyone help me with this. Thanks
Community Center | Not monitored
asked
2026-05-31T14:46:31.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
brahma
0
Reputation points
edited the question
2026-05-31T17:35:19.0833333+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
How do I create a Domain group policy to uninstall Copilot
How do I create a Domain group policy to uninstall Copilot
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,709 questions
asked
2026-05-31T17:05:26.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 54%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
OHPRS Admin
316
Reputation points
answered
2026-05-31T17:05:41.01+00:00
AI answer
1 answer
Microsoft Wallet unable to sign out in Hidden City game
When using Microsoft Wallet in the game Hidden City, I was previously signed out automatically every time I used it. Now, it does not and there is no way to sign out manually. This has been happening since Windows 10 and now also on 11.
Windows for home | Other | Gaming
4,274 questions
asked
2026-05-31T17:04:02.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
KAREN SMITH
0
Reputation points
answered
2026-05-31T17:04:13.29+00:00
AI answer
1 answer
Setting up daughter on family onedrive
I am trying to add a daughter to Family 365 OneDrive. I set her up as organiser but do not want this. She installed Onedrive on ipad before I had added her to my family group and you want a fee. We need to delete this app on ******@gmail.com so I can add…
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 and Office | Subscription, account, billing | For home | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
442 questions
asked
2026-05-31T15:19:16.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 98%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jennifer Myers
0
Reputation points
commented
2026-05-31T15:25:26.78+00:00
Jennifer Myers
0
Reputation points
1 answer
Microsoft Authenticator iCloud Backup Issue on iPhone
Hello Microsoft Support, I am experiencing an issue with Microsoft Authenticator on my iPhone. The app is unable to connect to or sync with iCloud backup. When I try to enable or use the iCloud backup feature in the app settings, I receive the following…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-05-31T12:49:42.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andres Machado
0
Reputation points
commented
2026-05-31T12:59:21.8233333+00:00
Andres Machado
0
Reputation points
1 answer
Call me back
Please call me. I am experiencing issue accessing my paid subscriptions. My phone number is-removed for privacy-
Windows for home | Windows 11 | Microsoft Store
3,321 questions
asked
2026-05-31T00:17:30.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Rod Jackson
0
Reputation points
edited the question
2026-05-31T11:01:48.81+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
Probable hacking
When i try to log in with window hello pin it display a different gmail called ******@gmail.com i think this is the hacker gmail, and since i can't not acess anything related to microsoft in my pc, i can't access excel,power point, my xbox account with…
Windows for home | Other | Security and privacy
2,789 questions
asked
2026-05-31T05:22:32.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 69%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYJ%3C/text%3E%3C/svg%3E)
Yoshua Jofre
0
Reputation points
edited the question
2026-05-31T10:51:14.79+00:00
Erik Moreau
2,061
Reputation points MVP
Volunteer Moderator
1 answer
my main microsoft account got hacked and i got their email that they changed into and i got the emails that he changed my microsoft account to his email
Hi whom ever is reading this my email was hacked 4 days ago got hacked and was used to change my microsoft account email to their email (PII Removed ***@blackfirsta.com). and also removed my email while they were at it so that i could not enter my email…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,603 questions
asked
2026-05-31T08:28:43.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Edwin Mei
0
Reputation points
edited the question
2026-05-31T10:44:39.0333333+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
How Can we find 365 family account expired date?
microsoft family 계정으로 구독하여 공동사용중입니다. 제가 사용중인 family 계정의 남은 구독기간을 확인하려면 어떻게 해야 하나요? 구독하고 결제한 그룹장의 계정의 비밀번호를 찾지 못하고 있어요 다만, 그 가족 구성원의 아이디와 비밀번호는 알고있어서 구독만료시점에 대해 알고싶어요
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,957 questions
asked
2026-05-31T08:30:36.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 98%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
백업 썽
0
Reputation points
edited the question
2026-05-31T10:28:12.79+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
Excel and PowerPoint enter an infinite sign-in loop
Office Home 2024 is activated successfully. Word works normally and shows Office Home 2024. However, Excel and PowerPoint enter an infinite sign-in loop. After entering my Microsoft account and completing email verification, both apps return to the…
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
340 questions
asked
2026-05-31T08:17:22.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Angela Lin
0
Reputation points
answered
2026-05-31T08:17:36.57+00:00
AI answer
1 answer
Inquiry regarding Microsoft Learn course fees and certification costs
I am completely new to the platform and want to start my learning journey with Microsoft Learn to improve my skills. Could you please confirm the exact costs involved for a beginner based in South Africa? Specifically, I would like to know: Are there…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,790 questions
asked
2026-05-31T04:12:22.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 40%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Senatla Langa
0
Reputation points
edited the question
2026-05-31T05:09:14.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
BitLocker Recovery Key inaccessible due to 30-day Microsoft Account Security Hold
I have a new Windows 11 laptop purchased on 29 May 2026. The laptop is now requesting a BitLocker Recovery Key. I can successfully sign into my Microsoft account (******@hotmail.com) and the laptop appears under my Devices list. However, I no longer have…
Windows for home | Windows 11 | Security and privacy
8,680 questions
asked
2026-05-31T03:49:21.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andrew Norton
0
Reputation points
answered
2026-05-31T03:49:34.7366667+00:00
AI answer
1 answer
Uploading emails from Centurylink.net
Uploading emails from Centurylink.net server to Outlook takes hours sometime
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,106 questions
asked
2026-05-31T03:47:55.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 80%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Polly Giessing
0
Reputation points
answered
2026-05-31T03:48:06.6+00:00
AI answer
1 answer
How to fix An internal server error occurred. the operation failed. Cannot send a message that is not marked as a draft or has already been submitted
An internal server error occurred. the operation failed. Cannot send a message that is not marked as a draft or has already been submitted
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,009 questions
asked
2026-05-31T02:03:01.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 19%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andrew Davie
0
Reputation points
answered
2026-05-31T02:03:12.5066667+00:00
AI answer
1 answer
Outha authenciation error while connecting to github cloud org URL from azure enterprise applicaiton
Please suggest how to fix below error https://api.github.com/scim/v2/organizations/skc949
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,187 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
unable to claim my 3 month free subscription
I recently purchased a new Lenovo LOQ laptop that includes 3 months of PC Game Pass free. When I try to claim the offer from Microsoft Store under “Included with device”, I get this error: “Try that again. Something happened on our end.” I have…
Windows for home | Windows 11 | Microsoft Store
3,321 questions
asked
2026-03-21T06:31:10.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 14.000000000000002%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mihaan Singla
0
Reputation points
commented
2026-05-31T01:33:30.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 93%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Amogh Gundi
0
Reputation points
1 answer
Microsoft Account Locked for "Abuse of our Platform and Services" - Appeal Denied, Second Review Pending, Need Guidance
My Microsoft (Hotmail/Outlook) account was recently locked. I submitted an appeal and received the following response: Policy violated: Abuse of our Platform and Services Microsoft system used: MSA Appeal results: Violation confirmed (Decision upheld) I…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,603 questions
asked
2026-05-31T01:20:26.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TMHC
0
Reputation points
answered
2026-05-31T01:20:47.03+00:00
AI answer
1 answer
When I try to open my email account through outlook I get this error message on any device
UTC Date: 2026-05-30T23:27:20.850Z Client Id: E915D91B4EA543508E6AE99E81B6E659 Session Id: 5cdfa492-0652-4d94-ba96-7b0427d74740 Client Version: 20260522011.06 BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,753 questions
asked
2026-05-30T23:39:47.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil Downing
0
Reputation points
answered
2026-05-30T23:39:57.11+00:00
AI answer
1 answer
No CUSTOMER SERVICE !!!!
I have spend 5 h online looking for a customer support .The chat online is waste of time: they just feel out of reach so just do what they like: They keep disconnecting the connection when they like !!! horrendous When I called well hidden customer…
Windows for home | Windows 11 | Install and upgrade
9,252 questions
asked
2026-05-30T23:34:34.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
MMM ppp
0
Reputation points
answered
2026-05-30T23:34:57.62+00:00
AI answer
1 answer
Account Recovery Deadlock - SMS Second Factor throwing server error "method not working"
Hello, I am completely locked out of my personal Microsoft account due to a backend verification failure, and front-line chat support directed me here to escalate the issue. Active Case ID: #7103545979 The Issue: I am trying to reset my account password.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,187 questions
asked
2026-05-30T22:39:52.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-05-30T22:40:08.8366667+00:00
AI answer