Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,473 questions
1 answer
Azure for Students: Unable to validate account and cannot access Support
Hello Microsoft Support, I am a B.Tech student trying to activate Azure for Students. When I try to activate Azure for Students, I receive: "You do not have access. Sorry but our systems are detecting a problem with your account and are unable to…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked
2026-09-11T06:20:56.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
k Jayalaxmi
0
Reputation points
edited the question
2026-09-11T11:32:12.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
2 answers
New update, and Copilot is off.
I rely on long-term continuity. The value wasn't answers to individual questions. The value was that Copilot understood years of context about my life and family. When that context disappeared, I lost something important. This isn't about losing a…
Microsoft Copilot | Other
2,113 questions
asked
2026-09-09T02:52:35.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 9%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
rhonda jimenez
0
Reputation points
commented
2026-09-11T11:30:27.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,535
Reputation points Microsoft External Staff
Moderator
2 answers
My microsoft basic wont allow me to save my files any more. even though they just rebilled me in June
What is up with Microsoft not allowing me to save my file in 365 basic all of a sudden they rebilled me in june.
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,701 questions
asked
2026-09-08T17:29:04.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Doug Brewer
0
Reputation points
commented
2026-09-11T11:29:59.6566667+00:00
Thomas4-N
21,535
Reputation points Microsoft External Staff
Moderator
2 answers
How to remove leftover OneDrive folders from Finder on Mac after unlinking the accounts
I’ve already unlinked my previous work OneDrive accounts, and I no longer have access to log in or relink those accounts. However, some folders from those old OneDrive accounts are still appearing in my Finder/sidebar as leftover folders. I can’t move,…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,228 questions
asked
2026-09-11T10:37:12.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rejina Marie
0
Reputation points
answered
2026-09-11T11:29:54.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,535
Reputation points
Independent Advisor
2 answers
older emails
i need to retrieve older emails. my box is stuck on 90 days and i cant seem to change it.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
asked
2026-09-08T16:17:33.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Higgins, Timothy D. {PEP}
5
Reputation points
commented
2026-09-11T11:29:48.33+00:00
Thomas4-N
21,535
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot data breach
Copilot published my private info in the discovery section!!
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
262 questions
asked
2026-09-08T02:14:49.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER2%3C/text%3E%3C/svg%3E)
RyanPietila-2556
0
Reputation points
commented
2026-09-11T11:29:34.34+00:00
Thomas4-N
21,535
Reputation points Microsoft External Staff
Moderator
2 answers
Not receiving emails
I was hacked and I changed my password but I am not receiving emails. I only receive junk mail. How can I fix it
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 33%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
2 answers
Copilot now showing when I go to compose or respond to email.
Copilot now showing when I go to compose or respond to email on the Web Version or Mac Desktop version. I have a Microsoft Premium account.
Microsoft Copilot | Other
2,113 questions
asked
2026-09-07T18:42:34.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Anthony Del Buono
0
Reputation points
commented
2026-09-11T11:29:09.6466667+00:00
Thomas4-N
21,535
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix server error 500 - cannot receive/send emails on outlook.com
Hi, My Outlook.com mailbox stopped sending and receiving on September 3rd. Web Outlook does not load the mailbox, and mobile also cannot send/receive emails.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,687 questions
asked
2026-09-07T17:54:25.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 80%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stoycho Dukov
0
Reputation points
commented
2026-09-11T11:29:00.37+00:00
Thomas4-N
21,535
Reputation points Microsoft External Staff
Moderator
3 answers
Compatibility Inquiry Regarding Surface Pro 12 (Snapdragon ARM64) for Enterprise Deployment
Dear Microsoft Support Team, We are currently evaluating the Surface Pro 12 (Snapdragon ARM64 platform) for deployment within our organization and would appreciate your guidance regarding enterprise compatibility. Our environment includes the following…
Surface | Surface Laptop | Install and update
894 questions
asked
2026-06-14T05:24:59.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 31%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shusoma Haque Shamma
0
Reputation points
answered
2026-09-11T11:26:35.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,031
Reputation points MVP
Volunteer Moderator
2 answers
Azure devops release pipeline not loading
the page for Azure pipeline releases does not load for the past 2 hours at least there is no indication in status for outage
Azure DevOps
1,609 questions
asked
2026-08-31T18:09:58.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
Or Sason
0
Reputation points
edited an answer
2026-09-11T11:26:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tejaswini Billakurthi
270
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft Access 2000 problem started yesterday 8/11/26. I can see header in Report View but have disappeared in Print View. Does anyone know how to restore/fix.
Microsoft Access 2000 problem started yesterday 8/11/26. I can see header in Report View but have disappeared in Print View. Does anyone know how to restore/fix.
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,918 questions
asked
2026-08-11T20:36:25.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 88%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Edna G
5
Reputation points
edited an answer
2026-09-11T11:25:37.0433333+00:00
Karl Donaubauer
3,581
Reputation points MVP
1 answer
How to recover my Microsoft account by the Office key?
I lost my email after repairing my laptop, so I lose Office to and I can't use it, help pls
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,042 questions
asked
2026-09-10T15:13:02.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 68%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Вікторія Ковальчук
0
Reputation points
commented
2026-09-11T11:23:31.68+00:00
DaveM121
929.6K
Reputation points
Independent Advisor
1 answer
Work account can no longer connect to the exchange after yesterday update.
Hi, I'm using Outlook classic for my work accounts. There was an update yesterday, and since then my work accounts stop connecting to the exchange. Personal accounts still work. I've done everything including removing the account. Now I cannot add it…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,047 questions
asked
2026-09-11T11:16:43.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Z
0
Reputation points
commented
2026-09-11T11:21:35.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nigel Tsa (TSAP)
0
Reputation points
1 answer
Azure DevOps: Login and Authentication Issues — Tenant and Session Conflicts
Problem description I am unable to log in to my organization's Azure DevOps Services account. When accessing via the Azure portal, I encounter a 500 Internal Server Error, and direct navigation to the organization URL results in a 401 Unauthorized error,…
Azure DevOps
1,609 questions
asked
2026-09-04T15:10:59.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 5%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER4%3C/text%3E%3C/svg%3E)
RyanJagdfeld-4166
0
Reputation points
edited a comment
2026-09-11T11:12:39.6466667+00:00
Tejaswini Billakurthi
270
Reputation points Microsoft External Staff
Moderator
1 answer
Facing itermittent issue with copilot review feature in azure devops
Copilot Functionality has been activated for all repos in the our Azure Devops organization .It seems working well for all repos except for one of the repos error : Sometimes (rare case when you click 20x in a row) we can get the Copilot Code…
Azure DevOps
1,609 questions
asked
2026-09-08T14:06:18.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Abhiram PADYANA
0
Reputation points
commented
2026-09-11T11:08:22.5666667+00:00
Tejaswini Billakurthi
270
Reputation points Microsoft External Staff
Moderator
1 answer
Sign-in failed Error code: AADSTS5000224 error
Sign-in failed Error code: AADSTS5000224 The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,926 questions
asked
2026-09-10T23:22:30.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERU%3C/text%3E%3C/svg%3E)
Roberto Urdaneta
0
Reputation points
edited the question
2026-09-11T11:07:00.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,355
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to register PL-400 exam
Hi Team, I am unable to book PL-400 exam. Apart from PL-400 I am able to book. Kindly help to fix issue as I need to register PL-400.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,710 questions
asked
2026-09-10T16:34:37.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 44%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Shailendra Kumar
0
Reputation points
recommended
2026-09-11T11:04:23.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,275
Reputation points
Volunteer Moderator
1 answer
Can I renew my certification?
Hi, It seems I have missed my renewal period by a few days, is there any way I can renew it? The certification is called Microsoft Certified: Dynamics 365 Business Central Developer Associate certification.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,710 questions
asked
2026-09-11T10:58:58.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 90%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVI%3C/text%3E%3C/svg%3E)
Valgeir Ingi
0
Reputation points
edited the question
2026-09-11T11:03:13.2233333+00:00
Daniel-Vo
6,355
Reputation points Microsoft External Staff
Moderator
2 answers
Loading Windows 11 on laptop
When I turn on my laptop, I get an error message before windows 11 will load. Message is "There is an issue with Trusted Platform Module (TPM) data.
Windows for home | Windows 11 | Performance and system failures
32,390 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 63%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)