Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
253 questions
2 answers
cannot log in to my school account on desktop microsoft apps
It works when I log in on web, but it is inconvenient. I tried to delete the sign in info from the setting but i can't log in to do so. error code : 657rx
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked
2026-09-16T11:25:58.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lina
0
Reputation points
commented
2026-09-17T11:45:45.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
2,560
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Is Multi Tenant Organization Impacted by EWS deprecation
Hello! Have question about EWS decommission and MTO. As I understand from this change MC1446796 - Migrate Free/Busy, MailTips, and Calendar Sharing before EWS deprecation, need to migrate cross-tenant policies. Did not find specifically stated that this…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,254 questions
asked
2026-09-09T09:49:41.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jānis Semjonovs
50
Reputation points
accepted
2026-09-17T11:42:00.3533333+00:00
Jānis Semjonovs
50
Reputation points
1 answer
Is it OK to fill out personal information in this form?
https://forms.office.com/pages/responsepage.aspx?id=JuXsln2csEiNr4uTyQpdGFkLoFD2IDtJtZhwYMX2URZUNlNDMUFKOUZUQUlQR1E5Qjk4UlRKQzIyTS4u&route=shorturl
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,049 questions
asked
2026-09-17T11:27:55.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
Emma Edwards
0
Reputation points
edited the question
2026-09-17T11:41:44.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
How to ressurect an alphabetical list of available programs down the left hand side of the screen?
My wife said she had this in Windows 10 before updating to Windows 11.
Windows for home | Windows 11 | Windows update
15,582 questions
asked
2025-12-15T12:34:47.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Brian Fisher
80
Reputation points
answered
2026-09-17T11:41:12.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 80%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wallis
0
Reputation points
0 answers
Microsoft Authenticator on iOS: iCloud backup does not restore accounts on new iPhone
I need to migrate my accounts from Microsoft Authenticator on an old iPhone to a new iPhone, but the restore process is not working. Scenario Microsoft Authenticator is still working correctly on my old iPhone, and I can access my accounts from that…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,524 questions
asked
2026-09-17T11:40:39.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
m
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How can I add a Planner to a Sharepoint site
I have created a Planner, I just need to add it to my team's SharePoint - why can't I do this?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,166 questions
asked
2026-09-17T10:14:38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jones, Anna (HMRC Strategy and Policy ID)
20
Reputation points
commented
2026-09-17T11:37:13.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ana Le
2,610
Reputation points
Independent Advisor
2 answers
Microsoft Teams meetings after tenant migration: do meetings continue to work if custom domain and Exchange mailbox are removed?
Hello everyone, we are planning a Microsoft 365 tenant migration and want to validate the expected behavior of Microsoft Teams meetings that were created automatically via Calendly. This is important for us because Calendly tightly couples calendar…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,955 questions
asked
2026-01-23T16:20:42.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 90%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SvJ
0
Reputation points
commented
2026-09-17T11:35:19.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Leon S Kennedy
0
Reputation points
2 answers
Need clarification on using Azure Application Gateway with WAF for an Azure Web App while retaining the default azurewebsites.net hostname
Issue Summary We are seeking clarification on whether Azure Application Gateway with WAF can be used as the public entry point for an Azure Web App while retaining the default Azure-provided azurewebsites.net hostname. Issue Description We have an Azure…
Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
1,397 questions
asked
2026-09-17T10:59:37.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 86%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Foram Patel
0
Reputation points
answered
2026-09-17T11:32:10.42+00:00
Jose Benjamin Solis Nolasco
12,606
Reputation points
Volunteer Moderator
3 answers
Windows Insider Preview certificate renewal
I forgot to update it before August 8, and I try to update it now, its show me a message that the update was not successful. What should i do?
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-15T14:42:37.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 72%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jaspreet Sangha
5
Reputation points
commented
2026-09-17T11:31:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 63%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Samuel Austin Le Maux
0
Reputation points
1 answer
Microsoft Account Compromised, No response, chat function nowhere to be found
I had an account that is attached to my email get completely stolen and changed to an absolutely absurd email address about a month and a half ago. Normally, I wouldn't really care whatsoever but this email was still attached to my Xbox account. Now all…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,876 questions
asked
2026-09-17T05:12:06.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 32%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
cwood
0
Reputation points
edited the question
2026-09-17T11:28:12.1433333+00:00
Gérard Oomens
132.1K
Reputation points
Volunteer Moderator
3 answers
how to fix windows updates
i bought a new laptop,it came with windows installed,windows updates are stucked on" pause one week"and this doesn't aloud me to install apps. the message is :there's a problem with your windows update .start and try again.
Windows for home | Windows 11 | Windows update
15,582 questions
asked
2026-09-17T10:47:22.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 23%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
lamberto verticchio
0
Reputation points
answered
2026-09-17T11:22:59.5533333+00:00
ApexNáV
370
Reputation points
2 answers
Certification Badges
How can I get the badges/icon for the certifications passed recently and in the past?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,049 questions
asked
2026-09-17T10:58:52.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
IVIN PORTEOUS
0
Reputation points
answered
2026-09-17T11:19:40.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.5K
Reputation points MVP
Volunteer Moderator
1 answer
Secure email
We are a Canadian healthcare application evaluating Azure Communication Services Email for delivery of patient-generated health information. Our ACS resource would use Data Location = Canada. The application would generate a password-protected PDF…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,810 questions
asked
2026-09-04T13:10:38.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 69%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nicole Welsh
0
Reputation points
answered
2026-09-17T11:17:20.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Santhi Siruvuri
5
Reputation points Microsoft External Staff
Moderator
2 answers
Please can i speak to someone to help me
i need to speak to someone for help to sign into my outlook
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
399 questions
asked
2026-09-17T11:00:53.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
paul bayes
0
Reputation points
answered
2026-09-17T11:13:48.3166667+00:00
Ruby Nguyen
2,560
Reputation points
Independent Advisor
0 answers
Forced to use Two-Factor authentication and not working, now I cannot use my accounts.
**Case 1. ** Github requested Two-Factor authentication. The code generated from the Microsoft app for double authentication, for Github, was not considered valid. After a few attempts, they asked me to reset the password. I reset the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,524 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 72%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
3 answers
Windows update troubleshooter not working
I am having trouble installing windows update. There is an error in installation. When I run the troubleshooter, it cannot fix the rpoblem
Windows for home | Windows 11 | Windows update
15,582 questions
asked
2026-05-01T08:41:01.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adrienne Bolton
30
Reputation points
commented
2026-09-17T11:13:20.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYH%3C/text%3E%3C/svg%3E)
Yousaf Hotak
0
Reputation points
2 answers
My Microsoft account was hacked and the password and recovery information were changed
My personal Microsoft account has been compromised by an unauthorized person. The attacker changed my password and also changed the recovery information associated with the account. I no longer have access to the recovery method that is currently shown,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,876 questions
asked
2026-09-17T10:32:58.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
pezh sharafi
0
Reputation points
answered
2026-09-17T11:04:49.0633333+00:00
DaveM121
935.1K
Reputation points
Independent Advisor
2 answers
URGENT: Global Administrator locked out after enabling Conditional Access
I am the GA of a 10-person startup. Today (March 10, 2026) an GA account was compromised via an AiTM session token theft attack. An attacker used the breached account account to send phishing emails to external contacts. …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,254 questions
asked
2026-03-11T04:25:21.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 31%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
daniel rau
5
Reputation points
commented
2026-09-17T11:01:32.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eryk Czeredys
0
Reputation points
4 answers
How to fix the black screen issue after a Windows system update, where the computer cannot wake from sleep and also shows a black screen with no response when restarting?
On August 12, my computer automatically installed system updates and required a restart. However, I did not restart immediately. After some time, the computer went into sleep mode with a black screen. When I tried to wake it up, I found that it failed. I…
Windows for home | Windows 11 | Performance and system failures
32,518 questions
asked
2026-08-17T06:49:41.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 84%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
耀康 尹
0
Reputation points
answered
2026-09-17T11:00:10.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
De Wet Jansen van Vuuren
0
Reputation points
2 answers
One of the answers was accepted by the question author.
I reset my old laptop months ago now I can’t get in again .
I reset months ago as hadn’t used for years, laptop in storage! Now I have a black screen with blue box asking for password. I don’t have one or can’t remember putting one in after reset . Tried the f4 , f8 etc and nothing. Can’t get past this , help…
Windows for home | Previous Windows versions | Recovery and backup
asked
2026-09-17T08:27:19.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
helen munro
20
Reputation points
answered
2026-09-17T10:58:00.9+00:00
helen munro
20
Reputation points