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ERROR_VUE_WIDE_BLOCK when scheduling exam AB-620 — Pearson VUE confirmed an account block but cannot remove it

Note: this is a Microsoft Certification exam scheduling issue (AB-620). There is no certification-specific tag available, so I selected the closest one. I am unable to schedule exam AB-620 (Designing and Building Integrated AI Solutions in Copilot…

Community Center | Not monitored
asked 2026-08-07T19:22:52.14+00:00
Daniel Dellaspora 0 Reputation points
recommended 2026-09-15T12:25:21.3633333+00:00
JuliaMarvin 22,790 Reputation points Volunteer Moderator
6 answers

Duplicate cumulative kb, Windows 11 update returns false information

I use the windows update api to check which cabs are installed on the machine: https://learn.microsoft.com/en-us/windows/win32/wua_sdk/using-the-windows-update-agent-api On Windows 11 the scan sends incorrect information and duplicate cabs. What I…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-02-13T11:22:44.96+00:00
Simon Fonteneau 85 Reputation points
edited an answer 2026-09-15T12:24:43.5+00:00
Simon Fonteneau 85 Reputation points
1 answer

Could not login to Azure Portal with MFA enabled on a particular tenant

Stuck in authenticator loop while trying to login to azure portal for the tenant 440cfeec-dd0a-4d37-bc29-570165599d3e. Could not raise the ticket also as it requires to login and when I try to login with another tenant its giving error while trying to…

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T09:44:36.9366667+00:00
Himani 0 Reputation points
answered 2026-09-15T12:18:17.8033333+00:00
Mohammad Wasi Haider 245 Reputation points
1 answer

Issue with AI-901 50% Exam Discount Redemption

Dear Support Team, I attended the AI Foundry sessions and received an email confirming my eligibility for a 50% discount on the AI-901 certification exam. The email specifically states: "You’re now eligible to take the Microsoft Azure Fundamentals…

Community Center | Not monitored
asked 2026-06-22T11:41:45.6766667+00:00
Maria Zahoor 20 Reputation points
commented 2026-09-15T12:18:16.5033333+00:00
JuliaMarvin 22,790 Reputation points Volunteer Moderator
1 answer

After windows update of windows11 and windows 11 pro device excel copy and paste not working

Hi Team, After windows update from some window11 pro devices, MS office Excel copy and paste is not working last two days. ( Security update for Microsoft office 2016(KB5002914)64 bit-edition. ) not working excel after this windows key update in some…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T12:12:58.24+00:00
Ramelex Pvt Ltd Shivane Pune 0 Reputation points
answered 2026-09-15T12:15:23.97+00:00
Pavle Peković 6,930 Reputation points Volunteer Moderator
0 answers

Azure AI Foundry: 문제 해결 — GPT-5.6 모델 응답 지연 및 검색 실패

문제 설명 제가 Azure AI Foundry에서 GPT-5.6-luna 모델을 Python으로 호출하는 과정에서, 모델이 한국어로 '실시간 뉴스 검색이 실패하여 사실 확인이 가능한 뉴스 목록을 만들 수 없으며, 임의 요약을 피하겠다'는 응답을 반환하는 문제가 발생했습니다. 이는 제가 기대한 동작이 아니며, 모델이 뉴스 검색 도구의 결과를 제대로 전달하지 못하는 것으로 보입니다. 환경 Azure AI Foundry 서비스, GPT-5.6-luna…

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

199 questions
asked 2026-09-15T07:35:30.9466667+00:00
tdgwvd 0 Reputation points
edited the question 2026-09-15T12:13:52.0366667+00:00
Thanmayi Godithi 11,825 Reputation points Microsoft External Staff Moderator
2 answers

my phone number is not the one that you send my text to

i have been hacked and when i try to sign in on my i pad the phone number that is given to send a text to is not mine. i also got a notification that i ordered a game that i did not order in my email

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T11:08:51.57+00:00
Jennifer Buffington 0 Reputation points
commented 2026-09-15T12:13:42.71+00:00
paulr0511 48,545 Reputation points Independent Advisor
1 answer

AI certificate Voucher

Hello All, I have attended 2 day Azure fundamental AI training. But i have not received the 50% discount off voucher to attend AI certificate exam. It is informed that voucher code will be sent to the registered mailbox after 1 week of the training .I…

Community Center | Not monitored
asked 2024-11-22T20:43:38.83+00:00
Katherin Pavunny 20 Reputation points
commented 2026-09-15T12:12:53.7033333+00:00
JuliaMarvin 22,790 Reputation points Volunteer Moderator
1 answer

Server 2025 Buy License

Which one should we buy? This is a standalone server 2025 where we just need activation: A. Microsoft Windows Server Standard Edition - license - 16 cores B. Microsoft Windows Server Standard Edition - license & software assurance - 16 cores

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

433 questions
asked 2026-09-14T14:45:52.53+00:00
Pappu Lal Kumar 0 Reputation points
answered 2026-09-15T12:10:34.0366667+00:00
Mohammad Wasi Haider 245 Reputation points
0 answers

Azure Front Door Premium → Application Gateway via Private Link: 504 OriginTimeout after ~4s, zero traffic reaches gateway, everything shows Approved/Succeeded

We are putting Azure Front Door Premium in front of an existing Application Gateway WAF_v2 (which fronts an App Service) and want to use Private Link to the Application Gateway so we can close public ingress on the gateway later. The exact same setup…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,232 questions
asked 2026-09-15T12:10:14.6833333+00:00
Kristian Gravermoen 0 Reputation points
1 answer

There is a problem with the stockhistory() function.

The US stock data retrieved by the Excel STOCKHISTORY() function has remained stuck at September 4, 2026, throughout this week; the closing prices for the week have not updated. Please help resolve this issue; US stock market data for this week…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-12T08:58:50.68+00:00
gordon.t 5 Reputation points
commented 2026-09-15T12:09:12.92+00:00
Julie Huynh 3,515 Reputation points Independent Advisor
2 answers

Azure VM RDP connection fails with authentication error

I'm trying to connect to an Azure Windows VM using RDP. I receive the error: [extra error] I have already tried restarting the VM and verifying the NSG rules. What else should I check?

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,357 questions
asked 2026-09-15T12:00:42.75+00:00
Ankit 90 Reputation points
answered 2026-09-15T12:08:40.6833333+00:00
Ankit 90 Reputation points
1 answer One of the answers was accepted by the question author.

Update seems to be stuck and is totally blocking my computer now

My computer shut down during the last Microsoft update that said "Don't turn off your PC. This will take a while" and now it is not moving off of the black screen with that message for hours, days, really as I will manually shut it down, then…

Windows for home | Windows 10 | Windows update
asked 2026-09-14T20:25:02.1033333+00:00
Mark Richmond 20 Reputation points
accepted 2026-09-15T12:07:51.57+00:00
Mark Richmond 20 Reputation points
3 answers

Unable to log into Word Document and Everything is Gray / Please Advise

I have purchased Microsoft and have a product Key yet it is not working and tells me I have to repurchase. I am not purchasing again and mainly use Word to create typed Documents. Please advise on any way to fix this issue as I have a very busy day ahead…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T11:22:40.3166667+00:00
Shelly Ewert 0 Reputation points
answered 2026-09-15T12:07:07.9633333+00:00
Suzanne S Barnhill 279.2K Reputation points MVP Volunteer Moderator
1 answer

Speak to a LIVE person about my Microsoft Outlook account

Can't sign into my Microsoft account. Would like to speak to LIVE person in Support.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-29T03:21:22.6166667+00:00
Christopher Janney 15 Reputation points
commented 2026-09-15T12:05:54.9+00:00
Anna Vassilian 0 Reputation points
2 answers

Plugged in, charging (won't run on battery)

Plugged in, charging (won't run on battery) battery is not charging after plugged the charger to laptop

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-09-15T11:32:47.8866667+00:00
Ravi varma 0 Reputation points
answered 2026-09-15T12:05:42.5466667+00:00
DaveM121 932.6K Reputation points Independent Advisor
2 answers

need a driver for mouse /touchpad on hp laptop

my cursor disappeared. I uninstall the mouse with hopes that the original would be reinstalled upon restarting. Now I do not have a mouse or any drivers. How do I install a mouse for my hp laptop with windows 11

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-21T01:46:15.37+00:00
Betsi Spurlock 0 Reputation points
commented 2026-09-15T12:00:12.4833333+00:00
Makengo Filipe 0 Reputation points
2 answers

I believe our credit card was compromised through you guys

I believe our credit card was compromised through you guys been trying to contact you guys but with no luck here are the numbers on the charges 9/3/26-----G[Moderator note: personal identifiable Information removed] for $300.61 9/8/26-----G[Moderator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T11:39:30.76+00:00
Dave Compeau 0 Reputation points
answered 2026-09-15T11:56:58.15+00:00
Roebe Ta 1,280 Reputation points Independent Advisor
2 answers

isko thik kariye

isko thik kariye

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-15T09:38:16.4466667+00:00
harun rashid 0 Reputation points
answered 2026-09-15T11:54:33.66+00:00
Erik Moreau 2,061 Reputation points MVP Volunteer Moderator
2 answers

My JBL 720BT can't be viewed on available devices on bluetooth

My desktop bluetooth can't pick up my JBL 720BT headphones

Windows for home | Other | Devices and drivers
asked 2026-09-15T11:16:32.1033333+00:00
Pilane Leepile 0 Reputation points
answered 2026-09-15T11:54:21.9533333+00:00
David-M 126.1K Reputation points Independent Advisor