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1 answer One of the answers was accepted by the question author.

How to disable automatic textbox from doubleclick in Powerpoint

Hey all, On a new PowerPoint update a new text box gets created each time I doubleclick an empty space. Is there yet a way to disable this function? Using M365 for Windows. Thanks in advance

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-08-17T16:11:38.7166667+00:00
Markus 25 Reputation points
edited an answer 2026-09-11T01:30:53.47+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

real live person

I need to cancel microsoft 365 Business. I WANT TO TALK TO A REAL HUMAN!!!!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-17T15:21:32.9733333+00:00
James Hollen 0 Reputation points
edited an answer 2026-09-11T01:30:19.8966667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Building My Cybersecurity Career in the Microsoft Ecosystem

I’m new to the Microsoft community, and I’m ready to build my cybersecurity career around the Microsoft ecosystem. 🚀 Coming from an offensive cybersecurity background, my goal is to grow into a Microsoft Security/Cloud Engineer and build strong hands-on…

Community Center | Not monitored
asked 2026-08-08T17:29:37.03+00:00
AUGUSTINE ALFRED ABA 20 Reputation points
commented 2026-09-11T01:30:19.8133333+00:00
AUGUSTINE ALFRED ABA 20 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to find Planner on Home subscription

Today, I resubscribed to Office365 so I could get my apps updated. I was hoping that Planner would now be visible in Teams. It is not. When I looked it up on Microsoft, it said that Planner is included in an Office 365 subscription. So why can't I find…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-08-14T20:20:52.7533333+00:00
Susan Williamson 20 Reputation points
edited an answer 2026-09-11T01:29:47.6566667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Why I need to delete each message with myself chat?

I have to right-click per messages to delete it. As my keyboard was stuck and it spammed the chat with very much. Now please solve this. I want a more simple method to delete all. I wish it could have a select option like Outlook

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-08-14T18:16:23.16+00:00
Berge Julian 40 Reputation points
edited an answer 2026-09-11T01:29:23.31+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Korean Attachment Filenames Decomposed in Outlook for Mac — Fix Timeline Request

Hello, When I send attachments with Korean filenames using the Outlook for Mac app, recipients see the Korean characters separated into individual consonants and vowels. The issue persists even after I normalize the filenames to Unicode NFC before…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-10T06:24:44.28+00:00
commented 2026-09-11T01:29:15.87+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
2 answers

how to log back in my outlook bbut i forgot my username

when i go to the account recovery wehn it says "use the account u want to recover" i cant do that cause i forgot my email adn when i use an email accosited my hint is s.*@outlo

Outlook | Web | Outlook.com | Email
asked 2026-09-11T00:26:27.73+00:00
Sahil 0 Reputation points
answered 2026-09-11T01:29:11.2033333+00:00
Manoel Barros 21,735 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

index in word will not update

I have tried to update within the index by highlighting the index and under references clicking update index. I have tried highlighting the index; right clicking and selecting update field I have tried doing CNTRL A then press F9 None of these options…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-14T16:20:52.3266667+00:00
Rita McCrea 25 Reputation points
edited an answer 2026-09-11T01:29:06.5333333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

AADSTS50020

AADSTS50020: User account [Moderator note: Personally Identifiable Information removed] The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-13T21:39:08.4066667+00:00
Lee Lemon 0 Reputation points
edited an answer 2026-09-11T01:28:51.3333333+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Black screen on boot, System32 repair error (SrtTrail.txt), and BitLocker prompt on Surface Laptop 3

am experiencing severe booting and system stability issues with my Surface Laptop 3. Below is a detailed breakdown of the problem: 1. Primary Boot & Display Issue (Standalone Laptop) Upon turning on the laptop, the Surface logo appears normally,…

Surface | Surface Laptop | Display and screen
asked 2026-09-11T00:31:21.9766667+00:00
Fadwa 0 Reputation points
answered 2026-09-11T01:28:49.9933333+00:00
S.Sengupta 32,031 Reputation points MVP Volunteer Moderator
1 answer

Can't find our admin account login

How in the world do I talk to a human being or get access or any info on where/what email our admin account is under? Logging in, I'm just a user under the main organization, but my boss can't get into any admin account. There seems to be no way for me…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T15:05:16.02+00:00
Shannon Friziellie 0 Reputation points
edited an answer 2026-09-11T01:27:07.6866667+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Teams app on phone

My teams app was working up until yesterday and now it takes me to a blank screen. I have tried to uninstall/re-install , power off and back on, look at clear cache and anything else that I could find on the internet yet I cannot access my office teams…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-08-18T17:17:07.39+00:00
Gupta, Ritu 0 Reputation points
edited an answer 2026-09-11T01:26:41.25+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Subscription Ban

My team used the image generation model, and my subscription was suspended. We are a video production team; how can I restore my subscription? We make monthly payments.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T18:27:53.2366667+00:00
edited an answer 2026-09-11T01:26:08.1566667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Add owner to distribution list

I own several distribution lists and would like to add an additional owner; however, when I try to do so, I keep receiving an error message.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,200 questions
asked 2026-08-18T19:55:44.1266667+00:00
SCARBOROUGH, Helen 0 Reputation points
edited an answer 2026-09-11T01:25:48.3533333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Sorting a picture in excel

The treasury department of my company, sends a list of ACH accounts that we have with various vendors. The problem is, the list is not an excel spreadsheet. It is just a screenshot of the information taken from our bank's website. Is it possible to sort…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-18T21:02:35.21+00:00
WOLZ Susan 0 Reputation points
edited a comment 2026-09-11T01:25:11.7133333+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

how to fix my email?

ok i got an email [Moderator note: Personally Identifiable Information removed] created with go Daddy and a cancel it because a was paying 2 Subscriptions so not i can acceso my email

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-18T22:15:56.4833333+00:00
Dirk Jemmott 0 Reputation points
edited an answer 2026-09-11T01:24:28.0633333+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Inbox not loading in New Outlook

My Inbox has stopped loading in New Outlook for the past two weeks. There are no error messages, but the Inbox simply will not open. All other folders, such as Sent Items and Drafts, load normally. I was able to access my Inbox by switching to Classic…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T15:27:31.2366667+00:00
Carter Opal 0 Reputation points
edited an answer 2026-09-11T01:23:52.0966667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

Unable to move a folder and delete files

A staff member mistakenly moved our CLIENT folder. I have been trying to move it back but keep getting the message "file Count over limit", which does not make sense because it was moved once, so it should not be a problem to move it again. IN…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-19T18:31:36.89+00:00
Firouzeh Foroutan 0 Reputation points
edited an answer 2026-09-11T01:23:17.78+00:00
Hendrix 990 Reputation points Independent Advisor
2 answers

Pinning Emails

All my emails have recently started pinning in New Outlook (and web version). I do not have any rules setup, and I've tried uninstalling/reinstalling and the only thing that fixes it is going back to the Classic version. This is my work email.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T20:48:16.8066667+00:00
Chastity Johnson 0 Reputation points
edited an answer 2026-09-11T01:22:50.7666667+00:00
Hendrix 990 Reputation points Independent Advisor
1 answer

I cannot access my Microsoft 365 Business Account

I am paying for a subscription but when I put in my email address it says it is not found on the system. I have a Primary Tenant Id, so I should have access to the system. How can I login when it will not accept the email address?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-19T21:24:45.9933333+00:00
Wilson Judd 0 Reputation points
edited an answer 2026-09-11T01:22:24.32+00:00
Hendrix 990 Reputation points Independent Advisor