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Signing on to a new computer using my current email address

I am ridding myself of a Windows 10 labtop and going with a Dell windows 11 laptop. I'm attempting to set up the new laptop using my currently active email address in the laptop. Each time I try to enter the email address, the computer say I've lost…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T03:43:48.74+00:00
William ODonnell 0 Reputation points
answered 2026-09-14T06:37:40.1866667+00:00
GsN5034 - IA 76,990 Reputation points Independent Advisor
2 answers

Cannot get rid of the ACTIVATE ACCOUNT

I have spent several months on this issue and I did everything suggested. Trashed older versions of the software, reinstalled, updated MAC OS and it shows software after download was successful and updated but when I go into any of the word documents it…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-22T01:44:18.2466667+00:00
diana Dickinson 0 Reputation points
edited an answer 2026-09-14T06:37:28.56+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

Unable to renew microsoft 365 license on imac even after troubleshooting with the link in the details - pls help!

Hi Community, I have an imac and purchased the Microsoft 365 package in April earlier this year - it was due for renewal next April so should have remained as active, however I am now unable to use any microsoft documents and the 365 license is NOT…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-14T04:14:43.57+00:00
Kim Birch 0 Reputation points
answered 2026-09-14T06:33:46.3466667+00:00
Zoha Fatima 510 Reputation points
3 answers

handle not valid on HP Laserjet 6p in windows 10?

Cannot reinstall HP LaserJet 6p on Windows 10 desktop due to 'handle is invalid' error.

Windows for business | Windows Client for IT Pros | Networking | Other
asked 2026-09-13T14:10:47.5433333+00:00
David Julius 0 Reputation points
answered 2026-09-14T06:32:07.74+00:00
Senthil kumar 2,420 Reputation points
2 answers

Camera is not working

My laptop camera is not working, is showing green but not clear to take picture.

Windows for home | Other | Devices and drivers
asked 2026-09-14T05:55:15.3533333+00:00
ENOCH ABASS 0 Reputation points
answered 2026-09-14T06:29:51.31+00:00
DaveM121 931.8K Reputation points Independent Advisor
0 answers

Microsoft Entra B2B guest invitations blocked for tenant due to suspicious activity

Issue Our Microsoft Entra tenant is currently unable to send any new B2B guest invitations. The issue is tenant-wide and is not limited to SharePoint or to a specific external recipient. We can reproduce the problem when attempting to invite external…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T20:10:43.84+00:00
edited the question 2026-09-14T06:27:35.04+00:00
2 answers

in my 365 software the Help function is blocked. How do I access HELP in Word or Excel?

error code appears: "Your organizations administrator turned off the service required to use this feature" I am hte administrator, and I did not turn the featrue off. It must have been set to OFF as a default. I have a 365 family plan, and my…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-13T02:40:40.44+00:00
Phil H 5 Reputation points
recommended 2026-09-14T06:27:32.52+00:00
Thomas4-N 21,570 Reputation points Microsoft External Staff Moderator
3 answers

microsoft store doesnt work

I want to download apple icloud but microsoft store doesnt work. it complain I doesnt have internet. But I have it.

Windows for home | Windows 10 | Microsoft Store
asked 2026-09-14T05:34:18.4533333+00:00
Jeffrey Huang 0 Reputation points
edited an answer 2026-09-14T06:27:28.81+00:00
GsN5034 - IA 76,990 Reputation points Independent Advisor
1 answer

Outlook for Mac Gmail Inbox Emails Disappear After Syncing

Environment: MacBook Pro running the latest version of macOS Tahoe, with the latest available version of Microsoft Outlook installed from the Mac App Store. A Gmail account in Outlook for Mac is not syncing/displaying the Inbox correctly. The Gmail…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-10T09:01:42.06+00:00
Brandon Ellison 0 Reputation points
commented 2026-09-14T06:26:47.71+00:00
Kai-H 26,760 Reputation points Microsoft External Staff Moderator
2 answers

Can't change the location of my downloads folder

So my brother was messing around on my pc and he somehow managed to change the downloads location from my C drive to my D drive and when I tried changing it back it said (failed to build the list of regular subdirectories under "D:\Config.Msi".…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T05:47:20.2533333+00:00
Kross Limbo 0 Reputation points
answered 2026-09-14T06:24:48.1566667+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

How to apply COE between Academy and Microsoft ? What is the Steps ?

We would like to understand the complete process for establishing a Centre of Excellence (CoE) collaboration between our academic institution and Microsoft. Specifically, we are seeking guidance on the required steps, eligibility criteria, proposal…

Community Center | Not monitored
asked 2026-05-01T05:54:31.1133333+00:00
Mr. Aman Kumar 0 Reputation points
edited the question 2026-09-14T06:22:16.62+00:00
JuliaMarvin 22,530 Reputation points Volunteer Moderator
3 answers

Windows 11 24H2 and 25H2 black screen on first logon in non-persistent VDI, root cause and fix.

On Citrix MCS-provisioned non-persistent virtual desktops, Windows 11 24H2 and 25H2 both show a black screen on first logon following catalog updates, caused by AppX packages failing to initialize after the MCS generalization process. Sharing the same…

Windows for business | Windows Client for IT Pros | User experience | FSLogix
asked 2026-09-13T03:06:28.6433333+00:00
Durai, Arunkumar 0 Reputation points
answered 2026-09-14T06:19:20.39+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,385 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

DISABLE mouse wrapping to opposite side of vertical and horizontal monitor boundaries

So, I've been searching for the answer on this. The closest mention I've found was this one: https://learn.microsoft.com/en-us/answers/questions/4277223/disable-mouse-wrapping-in-windows-11 However that one is locked and a few years old. In that thread,…

Windows for home | Windows 11 | Devices and drivers
asked 2026-07-27T02:19:38.3066667+00:00
Hai D Houa 20 Reputation points
commented 2026-09-14T06:19:11.8733333+00:00
Lychee-Ng 28,300 Reputation points Microsoft External Staff Moderator
0 answers

How to Allow Azure AD-Authenticated Users to Interact with PostgreSQL FDW Tables through User Mapping

I am using PostgreSQL Foreign Data Wrappers (FDW) in an Azure Database for PostgreSQL - Flexible Server environment. My users authenticate to the database using Azure AD token-based authentication. The issue arises when these users attempt to run UPDATE…

Azure Database for PostgreSQL
asked 2025-04-01T15:21:16.35+00:00
van der Stelt, Gideon 0 Reputation points
commented 2026-09-14T06:18:24.89+00:00
van der Stelt, Gideon 0 Reputation points
0 answers

Custom Microsoft 365 Copilot federated MCP connector is visible/connectable in some Copilot experiences, but Microsoft 365 Copilot Chat and Excel do not consistently invoke the MCP server. Requests fail before reaching the MCP endpoint

The MCP server is a Python FastMCP application running behind FastAPI/Uvicorn. The MCP endpoint is reachable and responds successfully when Microsoft performs connector/tool discovery. This is a federated MCP connector, not a synced/indexed Work IQ…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-07-02T17:13:30.08+00:00
Thomas Nicolette 5 Reputation points
commented 2026-09-14T06:15:46.0333333+00:00
Max 0 Reputation points
2 answers

Certain Apps look Bigger and text issues

recently some of my apps look bigger and text look strange. I have already tried scaling and text sizes

Windows for home | Windows 11 | Display and graphics
asked 2026-09-14T05:40:46.6966667+00:00
Henk Eykman 0 Reputation points
answered 2026-09-14T06:14:51.3033333+00:00
DaveM121 931.8K Reputation points Independent Advisor
1 answer

Unauthorize charge to personal account without any invoices.

I received a payment on 07.APR.2026 from my business account (receipt H242843073155). The same amount was charged to my personal account today (receipt H135175868649) without notice. Can you clarify this charge? I don't see an invoice or any details in…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-14T03:45:21.5233333+00:00
Mark Yun 0 Reputation points
answered 2026-09-14T06:13:36.82+00:00
Mohammad Wasi Haider 245 Reputation points
3 answers

Can't save Excel files on MacBook

I bought Microsoft Office Home & Student 2021 several years ago. All of a sudden all programs except Word tell me that the license is not activated in the About tab. I can't save my Excel files, the Save Button is greyed out. Please advise what's…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-08T01:28:03.4966667+00:00
Bettina Wittemeier 0 Reputation points
answered 2026-09-14T06:11:43.77+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

I have an issue with the partner program for the Cloud

It looks like one of my accounts is already that has a personal account But the weird thing is Azure shows my account as a work account So when I try and join the partner program for the Cloud it is saying that it's signing me out but I need a work…

Microsoft Partner Center | Other
asked 2026-09-14T05:56:04.6033333+00:00
Raaj Menon 0 Reputation points
commented 2026-09-14T06:09:44.2666667+00:00
Raaj Menon 0 Reputation points
2 answers

How do I get past this issue: Keep being asked for a PIN to log in & use Office products, but I have never set one up and don't have one?

I have a 5 device subscription to Office 365 and use it on 2 devices. I have downloaded it to a 3rd device but when I attempt to open Excel or Word it wants me to sign into Microsoft. I do this but get stuck as although I have used my password and…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T11:25:38.8533333+00:00
Bruce K 10 Reputation points
commented 2026-09-14T06:08:11.02+00:00
Bruce K 10 Reputation points