Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,914 questions
2 answers
Review Recovery Method Prompt
When I open Outlook, a prompt box opens advising me to review my recovery method. I have a passkey, a recovery email and a password already. This is a new issue. If it matters, I have a Lenovo Ideapad with Windows 11 64-bit operating system and Norton…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-09-14T03:23:47.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KevinP
0
Reputation points
answered
2026-09-20T22:19:57.7466667+00:00
Hornblower409
15,925
Reputation points
2 answers
One of the answers was accepted by the question author.
Why is Microsoft deleting questions about problems with Copilot?
I see nowhere in the Code of Conduct that criticism of MS products is not allowed. Your AI is garbage and should be opt-in, not opt-out to avoid unrecoverable damage to user's work through inadvertent activation.
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
154 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Outlook account
I just installed a new computer and set up my email account yesterday. This is not a new account I have used this account for many years. I logged in today and found all my emails were gone deleted. I found them in a deleted file folder, but I cannot get…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,985 questions
asked
2026-09-20T22:09:23.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 12%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Keith Gaines
0
Reputation points
commented
2026-09-20T22:11:36.9866667+00:00
Keith Gaines
0
Reputation points
1 answer
How to access .PST files while running Microsoft 365 subscription and Office Home and Business 2024 same computer
I need to access content in my .pst files. ["Outlook data files must be opened from within Outlook"] So I understand that I need to run Outlook, not 365. I have obtained Outlook for Home and Business 2024 and I want to be clear how to proceed?…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,099 questions
asked
2026-09-19T19:18:09.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 28.000000000000004%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
SeiSei Guinada
0
Reputation points
commented
2026-09-20T22:10:02.2533333+00:00
Hornblower409
15,925
Reputation points
1 answer
How to recover a account that your email has been removed from
When I logged in to my computer this morning, I was prompted to log into my mircosoft account becuase I was logged out. When I tried to log back in it said there is no account associted with my email. So it seems like someone got into my mircosoft…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,914 questions
asked
2026-09-19T18:56:56.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 72%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
jonathan breukelman
0
Reputation points
commented
2026-09-20T22:10:00.0566667+00:00
Jonathan Deives
81,795
Reputation points
Independent Advisor
2 answers
How to transfer files from old desktop pc to new desktop pc?
How to transfer files from old desktop pc to new desktop pc? Both on the same wifi network.
Windows for home | Windows 11 | Internet and connectivity
5,468 questions
asked
2026-09-20T21:17:45.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Tom Verni
0
Reputation points
edited an answer
2026-09-20T21:58:43.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,720
Reputation points
Independent Advisor
3 answers
nothing loads on my pc until vpn is on
i havent turned on my pc for a week and now i turn it on my network says connected secure but nothing loads until i turn a vpn on
Windows for home | Windows 11 | Security and privacy
8,753 questions
asked
2026-09-13T13:27:55.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 96%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
jerz mlody
25
Reputation points
commented
2026-09-20T21:57:28.33+00:00
jerz mlody
25
Reputation points
1 answer
One of the answers was accepted by the question author.
Business and personal 365 conflicts
Subject: Unable to reliably open and edit Teams files in desktop Word and Excel apps on Mac Problem Statement I can no longer reliably open files stored in a client’s Microsoft Teams environment in the desktop Word and Excel apps on my Mac. I use a…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Unable to connect to account despite many attempts
Hi, I have attempted to sign into my Microsoft account with my emailhowever I have been unable to do so.I have went to your Microsoft recovery site but it has not worked due to me not being able to submit it. Primarily because I don’t know the accounts’…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,914 questions
asked
2026-09-19T16:45:02.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
samuel bouguila
0
Reputation points
answered
2026-09-20T21:55:53.8766667+00:00
Hornblower409
15,925
Reputation points
2 answers
table of contents
How to create a table of contents from a multilevel list
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,833 questions
asked
2026-09-20T21:16:47.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 68%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Renate Stewart
0
Reputation points
answered
2026-09-20T21:55:11.4533333+00:00
John Jefferson Doyon
88,720
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Azure Managed HSM Attestation Extraction, Non-Extractability and PoP
Does the Azure Managed HSM API (or Key Vault Premium API) expose a programmatic REST endpoint to export the underlying Marvell LS2 hardware attestation blob and its corresponding certificate chain alongside the generated public key? Can the Azure…
Azure Dedicated HSM
Azure Dedicated HSM
An Azure service that provides hardware security module management.
46 questions
asked
2026-09-20T16:09:54.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 69%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Vjaceslavs
20
Reputation points
commented
2026-09-20T21:51:11.0866667+00:00
Vjaceslavs
20
Reputation points
2 answers
How to fix a persistent download issue
This appears on every email before I can download it. Numerous things tried to fix it. No luck.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,777 questions
asked
2026-09-19T16:18:36.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Peter Lewin
0
Reputation points
edited an answer
2026-09-20T21:50:02.0333333+00:00
Hornblower409
15,925
Reputation points
5 answers
Why is Co-pilot THE most useless AI ever forced upon us?
Co-pilot is simply not working properly here is a synopsis generated by Co-pilot based on our recent inetractions: "Here’s a direct list of the failures I’ve shown, both with you and in general use. This is the kind of upstream feedback that…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
294 questions
asked
2026-05-04T14:11:02.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Andrew Gillespie
85
Reputation points
commented
2026-09-20T21:37:09.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Moore
0
Reputation points
1 answer
Could Microsoft pay Google for their AI?
Hello guys, I was thinking...could Microsoft pay Google to aquire their AI platforms like Gemeni? Microsoft at one point used Cortana and UI software for W10. As AI technology advances quickly what are your feedbacks on thus? Sean John Petriello
Windows for home | Windows 10 | Cortana and search
1,398 questions
asked
2026-09-20T17:00:26.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 92%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sean Petriello
0
Reputation points
answered
2026-09-20T21:29:21.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.6K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Advertising account suspended – Individual verification blocked by incorrect Legal Business Name
My Microsoft Advertising account was suspended shortly after I created it and added prepaid funds. I am an individual advertiser in Hong Kong operating an unregistered brand. During Advertiser Identity Verification, I correctly selected…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
62 questions
asked
2026-09-03T12:34:31.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
roy
0
Reputation points
commented
2026-09-20T21:25:10.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 43%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jah Shaman
0
Reputation points
1 answer
Como arreglo bluetooh?
¿Que hago si no me deja usar Bluetooh en mi pc? Tampoco me aparece en administrador de dispositivos mostrando ocultos Este es mi fabricante y modelo de sistema
Windows for home | Windows 10 | Devices and drivers
39,769 questions
asked
2026-09-20T20:32:24.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luca Sanchez
0
Reputation points
answered
2026-09-20T21:24:55.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alfredo Mendoza
27,935
Reputation points
Independent Advisor
1 answer
Publisher - Original License
I had purchased a Publisher license and later installed Microsoft 365. How can reinstate my Publisher standalone license? Will current or future versions of 365 interfere with Publisher?
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
221 questions
asked
2026-09-20T17:59:38.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 36%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kate DiServio
0
Reputation points
answered
2026-09-20T21:22:56.7433333+00:00
Marcin Policht
109.6K
Reputation points MVP
Volunteer Moderator
1 answer
How to get Enterprise Copilot when my Microsoft email was purchased through GoDaddy
My Microsoft email accounts, including Business Professional accounts, were purchased through GoDaddy. Now I would like to acquire the Enterprise Copilot license. How can I do this?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,315 questions
asked
2026-09-20T20:42:11.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 70%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Ephraim Starr
0
Reputation points
edited an answer
2026-09-20T21:19:27.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
1,825
Reputation points
Independent Advisor
16 answers
"The Connection for This Site is Not Secure"
I was browsing on Microsoft edge when I found something very cool that I wanted to download. I researched it online to make sure it wasn't a virus that would steal my information and clicked on the download button. Though instead of starting to download…
Microsoft Edge | Website issues | Windows 10
Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10
1,747 questions
asked
2022-09-02T21:27:43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer
2026-09-20T21:12:58.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,930
Reputation points
Volunteer Moderator
1 answer
how to activate Microsoft 365
I am on a new computer. I have been unable to open Word docus, althoug I pay for an annual Mirosoft 365 subscription. Help me activate my subscription
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,590 questions
asked
2026-09-20T20:33:41.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 96%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cary Sneider
0
Reputation points
answered
2026-09-20T21:08:03.76+00:00
John Jefferson Doyon
88,720
Reputation points
Independent Advisor