15,478 questions
1 answer
moving grouped files in onedrive not working
Hi there I seem to be having issues moving grouped files from 1 folder to another inside onedrive? I can select 1 photo at a time and the move here button is activated but when I select more than 1 it is not?? I have refreshed the page and closed and…
Windows for home | Windows 11 | Windows update
asked
2026-09-11T21:11:48.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE3%3C/text%3E%3C/svg%3E)
Envy 3d Landscape Design Jeff
0
Reputation points
edited an answer
2026-09-12T02:02:08.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
2 answers
Failure of updates KB5126052 & (KB5124008) (26200.9445) now microsoft apps won't work.
My computer is unable to complete the two updates listed above and comes up with installation error code 0x800706ba and 0x800706be. Since it has been trying to do these two updates I am unable to access any of my Microsoft apps. Edge opens for a few…
Windows for home | Windows 11 | Windows update
15,478 questions
asked
2026-09-11T22:52:10.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 63%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sylvia Schmolling
0
Reputation points
answered
2026-09-12T02:01:22.88+00:00
CrazyKats
19,245
Reputation points
Volunteer Moderator
1 answer
Monitoring Queues and Delivery Issues
Hi All, I have four Exchange servers in a DAG: exch01.mydomain.com exch02.mydomain.com exch03.mydomain.com exch04.mydomain.com I have placed exch01.mydomain.com into maintenance mode. I would like to monitor the Exchange environment to make sure…
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
8,201 questions
asked
2026-09-12T00:48:01.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,186
Reputation points
edited an answer
2026-09-12T02:00:12.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,265
Reputation points
Independent Advisor
0 answers
I need the drivers for ACPI\MSFT0101
In the Windows 7 system, I found that in the Device Manager, the "Unknown Device" labeled as "Microsoft ACPI-Compliant System" was displayed. Therefore, in the Device Manager, I right-clicked on the unknown device and selected…
Windows for home | Previous Windows versions | Devices and drivers
35,499 questions
asked
2026-09-12T01:56:55.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZL%3C/text%3E%3C/svg%3E)
ZhongChi Liao
0
Reputation points
asked
2026-09-12T01:56:55.0333333+00:00
ZhongChi Liao
0
Reputation points
1 answer
how to get access to files now kept from unloading into Quicken by Cloud
Get protected access blocked notice when try to get stored data into Quicken
Windows for home | Windows 10 | Files, folders, and storage
23,590 questions
asked
2026-09-11T20:21:32.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Melton Denton
0
Reputation points
answered
2026-09-12T01:56:41.9066667+00:00
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
1 answer
How to stop xbox.com login from immediately signing me out loop
My xbox.com login on one of my emails doesn't work, whenever I try to log in on any other website, xbox app or microsoft.com ect it all works fine and there is no issues with my account but when I try to login on xbox.com, the xbox logo pules 3 times…
Windows for home | Windows 11 | Gaming
5,320 questions
asked
2026-09-11T19:52:41.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
lucas wait
0
Reputation points
answered
2026-09-12T01:52:57.8866667+00:00
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
0 answers
Account name change
I have a msoft authenticator account with a domain name that is now defunct. Can I delete this and create a new account with an email address instead ?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,407 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Personal Classic account being shut down
I was allowed to renew my personal classic plan back in May 2026 (annual subscription). I am now receiving emails telling me I have till 30th September 2026 to change to a different paid plan. On the subscription paid a message state I have till May next…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,902 questions
asked
2026-09-12T01:51:01.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Judy Henderson
0
Reputation points
asked
2026-09-12T01:51:01.4466667+00:00
Judy Henderson
0
Reputation points
2 answers
Bluetooth Keyboard will not connect (Windows 11)
Other bluetooth devices are connected but the keyboard has stopped responding. I removed the device, but cannot reload it because it cannot be found. How can I get it recognized for reconnection?
Windows for home | Windows 11 | Devices and drivers
24,324 questions
asked
2026-09-11T13:46:52.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 65%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Schiavi
0
Reputation points
commented
2026-09-12T01:50:42.78+00:00
Patricia Schiavi
0
Reputation points
1 answer
DFSR Event ID 2213 Leaves SYSVOL Replication Suspended After Unexpected Shutdown
We experienced an unplanned power outage that caused several Domain Controllers to shut down without a clean shutdown. After the servers came back online, DFSR Event ID 2213 was logged and SYSVOL replication remained suspended. The affected DCs are…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-09-12T01:48:38.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 45%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Isabella Brown
20
Reputation points
answered
2026-09-12T01:49:00.8+00:00
AI answer
1 answer
Can't find webinar recording
Hello, I cannot seem to locate a webinar recording from earlier this week. I have searched all of the appropriate places, but it is nowhere to be found. I have the permissions to record and access recordings. How can I troubleshoot?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
914 questions
asked
2026-09-12T00:45:58.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kaitlyn Walker-Tillett
0
Reputation points
edited an answer
2026-09-12T01:47:17.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,000
Reputation points
Independent Advisor
1 answer
How yo fix log file system32/logfiles/srt/srttrail.txt error om startup
I started up my pc with two monitors plugged in, upon start up both monitors turned on. With the monitor connected to my motherboard taking primary input which is not normal. Then getting stuck on the loading disk displaying the Asus splash screen. I…
Windows for home | Windows 11 | Performance and system failures
32,387 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 98%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Issue with Microsoft Word Android application on Android version 16 - Ribbon hiding the text area
Hi, I recently upgraded my Android device to a Samsung Galaxy S24, and I noticed that in the "Edit" mode, the ribbon above the keyboard is hiding the line of text that I am typing, if I am modifying a document and I want to write on the last…
Microsoft 365 and Office | Word | For home | Android
Microsoft 365 and Office | Word | For home | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
414 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
How to cancel Minecraft subscription?
I can't seem to cancel my minecraft marketplace subscription?? When I'm going to cancel on my microsoft account, I'm definitely signed in to the right account but it just doesn't show up as a subscription?
Windows for home | Windows 11 | Gaming
5,320 questions
asked
2026-09-11T22:31:55.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Natalia Chlebowska
0
Reputation points
answered
2026-09-12T01:42:06.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,365
Reputation points
Independent Advisor
0 answers
microsoft rewards - redeem
Hello Microsoft support, I am a loyal user who has been using the Microsoft ecosystem for over 10 years. Since 2026, I have participated in the Rewards program and have referred my family to join. However, recently my family’s reward redemptions were…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,298 questions
asked
2026-09-12T01:41:53.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tran Duy Anh - IT
0
Reputation points
asked
2026-09-12T01:41:53.82+00:00
Tran Duy Anh - IT
0
Reputation points
1 answer
Not receiving the code to verify my account on the Authenticator app
Microsoft shows the number on email to verify on the app but the authenticator isn’t responding, how do I deal with this
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,407 questions
asked
2026-03-27T09:42:34.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rethabile Thekiso
15
Reputation points
commented
2026-09-12T01:39:10.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Elias Hayin
0
Reputation points
1 answer
My group E-Mail is suddenly called spam
I have been sending a group e-mail to the same group for about ten years and just within the past week has Hotmail decided that my e-mails are spam and refused to deliver them to the addressees. The group has grown to about 18 people but the problem…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,686 questions
asked
2026-09-12T01:38:50.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Charles Glass
0
Reputation points
answered
2026-09-12T01:39:06.4533333+00:00
AI answer
1 answer
returning email
I have a phishing email that repeats more than several times a day, it appears to come from me, I have done all the recommendations that I have found online, but it does not stop it. If I cannot resolve this I will have to delete the account message…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,686 questions
asked
2026-09-12T00:07:08.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Teresa Houghton
0
Reputation points
answered
2026-09-12T01:38:13.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,015
Reputation points
Independent Advisor
1 answer
MINECRAFT JAVA HELP
I can't purchase anything off the Minecraft website I am trying to purchase Minecraft Java Edition but it keeps saying theres an issue in the payment please help
Windows for home | Other | Gaming
4,263 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
3 answers
Install Windows 11 Without a Product Key
I tried to re-install Windows 11 the way I usually do. I formatted my C Drive and ran into an "Installation cannot continue" message. My BIOS no longer detects my C drive. I've lost my product key. My operating system has been continually…
Windows for home | Windows 11 | Install and upgrade
9,241 questions
asked
2026-09-11T23:11:54.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 93%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stephen Plunkett
0
Reputation points
commented
2026-09-12T01:35:21.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
122.5K
Reputation points
Independent Advisor