3,331 questions
1 answer
cancell windows 11 upgrade
Order number 1216211785 was an update or upgrade for windows 11 and it will not work on my computer due to needing a chip. Can I please get a refund. thanks
Windows for home | Windows 11 | Microsoft Store
asked
2026-09-16T20:29:03.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 32%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tammy Pfaffenberger
0
Reputation points
answered
2026-09-16T21:06:58.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
170.2K
Reputation points
Independent Advisor
1 answer
Release my domain from a dormant tenant I created and can no longer access
I need a domain released from a Microsoft 365 tenant that I created myself and can no longer sign in to. I am not asking to have administrative access restored. I only need the domain removed so it is no longer claimed. Domain: kreyenbuhl.com Tenant ID:…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,128 questions
asked
2026-09-15T22:23:44.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Stephen Kreyenbuhl
0
Reputation points
edited a comment
2026-09-16T21:06:53.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
1,420
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
FN lock will not turn off despite every "solution"
Hello, I have a Windows 11 HP PC. Whenever I try to lower volume or brightness with just the F keys on my wired keyboard, it won't unless I also hold FN. I would like to reverse this. No keyboard shortcuts work. FN + ESC, FN + SHIFT, or any other ones…
Windows for home | Windows 11 | Devices and drivers
24,424 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Azure App Service custom domain verification fails although TXT record resolves correctly
Hi, I’m trying to add gallerietsecondhand.com as a custom domain to an Azure App Service named gallerietsecondhand. The DNS configuration is: A record for root domain: 51.12.31.26 TXT record: asuid.gallerietsecondhand.com TXT value:…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,055 questions
asked
2026-09-16T19:44:10.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 16%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
second
0
Reputation points
answered
2026-09-16T21:06:22.1433333+00:00
Allan Solomon Mejia
9,485
Reputation points
1 answer
How do i recover a hacked email account.
They took my phone and my email. then changed my 2 step to their own. Microsoft wont reply as there is two step on this and I have now lost my email and everything. Does someone know how I can get help from a live person or an email for a person as the…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,827 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 55.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Educator Certificate
Hi, I applied for Microsoft Elevate Educator Expert 26-27, and all the requirements were completed, all my colleagues received their certificates yesterday except me. I highly appreciate if you could clarify it or let me know the reason behind…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,908 questions
asked
2026-09-16T12:58:15.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Fadwa Yousef Naji Naji
5
Reputation points
answered
2026-09-16T21:05:22.91+00:00
Julian Sharp
43,441
Reputation points
1 answer
Domain already has an unmanaged Entra tenant — how to get a work account for evaluation?
Our company domain already resolves to an existing Microsoft Entra tenant (the /.well-known/openid-configuration endpoint for the domain returns an issuer, and the tenant's federation brand name is still "Default Directory"). It appears to have…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,128 questions
asked
2026-09-15T19:12:03.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 23%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Breno Sayão
0
Reputation points
commented
2026-09-16T21:05:19.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,155
Reputation points Microsoft External Staff
Moderator
0 answers
Quantum encryption for ADO on prem
My main question for this thread would be with Microsoft's plan to someday get rid of on prem ADO, are there future plans to implement post quantum encryption for future patches. I know that we have implemented something on the cloud version of ADO which…
Azure Quantum
Azure Quantum
An Azure service that provides quantum computing and optimization solutions.
93 questions
asked
2026-09-16T21:05:00.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Campbell, Adam
0
Reputation points
asked
2026-09-16T21:05:00.3+00:00
Campbell, Adam
0
Reputation points
1 answer
Teams-shared
When I signed into teams and tried to access the shared document, it told me I needed access. My director granted me access but now it's stuck on that screen and I can view what she shared.
Microsoft Teams | Microsoft Teams for business | Files | Other
Microsoft Teams | Microsoft Teams for business | Files | Other
Additional file-related features and issues within Microsoft Teams for business
972 questions
asked
2026-09-15T16:41:29.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Wright, Keri
0
Reputation points
commented
2026-09-16T21:04:55.6133333+00:00
Kai-L
19,155
Reputation points Microsoft External Staff
Moderator
1 answer
MS Teams stays 'Offline' for one user
I have one Microsoft 365 user whose Teams presence is permanently stuck on Offline and cannot be changed. Selecting Available, Busy, etc. has no effect. The issue occurs in both the Teams desktop client and Teams on the web, so it is not isolated to the…
Microsoft Teams | Microsoft Teams for business | Settings | Online status
Microsoft Teams | Microsoft Teams for business | Settings | Online status
Managing presence indicators such as Available, Busy, or Away to reflect user availability
303 questions
asked
2026-09-15T15:54:18.55+00:00
Nathan Carroll
0
Reputation points
commented
2026-09-16T21:03:58.8866667+00:00
Kai-L
19,155
Reputation points Microsoft External Staff
Moderator
2 answers
AB-620 exam scheduled for Oct 2, is it based on old or new Copilot Studio interface?
I have the AB-620 exam scheduled for October 2nd (my deadline to complete it is October 16th). I noticed the AB-620T00 course page shows the updated course content won't be available until September 30th, and in the meantime the official AB-620 study…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,908 questions
asked
2026-09-16T14:46:17.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 23%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Irina Popovikj
0
Reputation points
answered
2026-09-16T21:02:41.2533333+00:00
Julian Sharp
43,441
Reputation points
1 answer
Waiting on Analysis for Malware File
I submitted a file for malware analysis and it's been in the pending state for 3 weeks. Is there another place to submit the file to make sure it gets checked. My submission ID is f02f0209-fc67-4215-b444-2df1f06f80aa
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
760 questions
asked
2026-09-16T20:41:17.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Siebenhaar, Daniel
0
Reputation points
commented
2026-09-16T21:01:11.0033333+00:00
Siebenhaar, Daniel
0
Reputation points
2 answers
unable to redeem Microsoft reword code
I have been unable to get thew verification code to work or even do anything when I click on send code to verify, I get the error that says: "unable to send code"
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,374 questions
asked
2026-09-16T19:59:06.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christian Love
0
Reputation points
answered
2026-09-16T20:58:53.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,630
Reputation points
Independent Advisor
0 answers
Augmenter le quota d'objets
Bonjour, J'aimerais augmenter le quota d'objets pour mon locataire
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,082 questions
asked
2026-09-16T20:58:45.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Justine BATS (DIRECTION EC002380 - ADMIN. GEN.)
0
Reputation points
asked
2026-09-16T20:58:45.4733333+00:00
Justine BATS (DIRECTION EC002380 - ADMIN. GEN.)
0
Reputation points
0 answers
no sound from speakers
computer has no sound from speakers. I've tried all the troubleshooting possibilities, and none have worked.
Windows for home | Windows 11 | Devices and drivers
24,424 questions
asked
2026-09-16T20:20:23.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 97%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Martin
0
Reputation points
commented
2026-09-16T20:54:29.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,730
Reputation points
Independent Advisor
1 answer
add logitech keyboard
add logitech keyboard to make it function properly
Windows for home | Windows 11 | Devices and drivers
24,424 questions
asked
2026-08-13T18:24:23.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Pat Hughes
0
Reputation points
commented
2026-09-16T20:53:12.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 48%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kimberly Taylor
0
Reputation points
2 answers
How to install Windows Fax and Scan.
I have added it as a Feature and it appears in View. I understood that it could be installed from there. If I check the box the only option seems to be 'Remove'
Windows for home | Windows 11 | Settings
10,087 questions
asked
2026-09-16T20:16:26.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerry Deeks
0
Reputation points
answered
2026-09-16T20:52:46.3766667+00:00
John DeV
170.2K
Reputation points
Independent Advisor
2 answers
how to save docs
how do I save all my word docs in one place on word online
Microsoft 365 and Office | Word | Other | Other
Microsoft 365 and Office | Word | Other | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
616 questions
asked
2026-09-16T20:09:42.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 63%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gillian Gledhill
0
Reputation points
answered
2026-09-16T20:47:36.9233333+00:00
John Jefferson Doyon
87,730
Reputation points
Independent Advisor
2 answers
HOW DO I REMOVE THE SECURITY FEATURE TO PREVIEW PDF DOCUMENTS IN FILE EXPLORER?
I just got a new computer and it does not allow me to preview documents in file explorer. To be able to preview, I have to go into the three dots ... next to VIEW, Click on PROPERTIES, scroll to Attributes then click "UNBLOCK". I have to do…
Windows for business | Windows 365 Business
2,788 questions
asked
2026-09-16T19:45:57.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leesa Beirold
0
Reputation points
answered
2026-09-16T20:40:47.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
108.6K
Reputation points MVP
Volunteer Moderator
3 answers
Clave de recuperación de BitLocker
Mi ordenador Lenovo no me deja iniciar sesión. Me pone que ha cambiado la configuración. El ordenador es para uso empresarial, accedo a mi cuenta de Microsoft y me pide una contraseña de 48 dígitos que no tengo. Necesito que se me facilite esta…
Windows for home | Other | Recovery and backup
675 questions
asked
2025-09-15T08:59:43.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pau Sanfeliu Seguí
25
Reputation points
commented
2026-09-16T20:40:19.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Departamento de Sistemas
0
Reputation points