unable to redeem Microsoft reword code

Christian Love 0 Reputation points
2026-09-16T19:59:06.1133333+00:00

I have been unable to get thew verification code to work or even do anything when I click on send code to verify, I get the error that says: "unable to send code"

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. paulr0511 48,545 Reputation points Independent Advisor
    2026-09-16T20:58:53.79+00:00

    Hello, good day and thanks for your question. Sorry to know about this and I understand that you have encountered an issue with redeeming in Microsoft Rewards.

    From the Bing app on your phone, use it to scan the QR code and the link would be a blank page and then check if you will be able to copy the link and paste it into a inPrivate or Incognito mode browsing window and check if it would open thus enabling it to complete the verification.

    If you will still encounter an issue after checking the above, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team.

    Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.

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  2. AI answer

    2026-09-16T19:59:23.9866667+00:00

    For Microsoft Rewards redemption, this usually happens for one of these reasons:

    1. Too many failed verification attempts If there have been too many unsuccessful phone verification attempts, wait 48 hours before trying again.
    2. Phone number issue
      • The number may already be used on too many Microsoft Rewards accounts. The limit is 6 accounts per household per phone number.
      • VoIP numbers are not allowed for Microsoft Rewards redemption. Use a mobile or landline number instead.
    3. Region or travel issue Rewards must be redeemed in the same region as the Microsoft account. Redemption can fail while traveling or if a VPN/proxy hides the actual location.
    4. Temporary verification delivery block Verification codes may not be sent if there is unusual activity, too many repeated requests, or temporary SMS delivery limitations in the region.
    5. QR code verification may be available instead of SMS If redeeming on the Microsoft Rewards website in a browser, select Verify with the Bing app when prompted, scan the QR code, enter the 6-digit code, and then return to complete redemption. This option does not appear in the Bing app itself and is not available for Auto-redeem.

    Try these steps:

    1. Wait 48 hours if multiple verification attempts were already made.
    2. Turn off any VPN, proxy, or third-party security software temporarily.
    3. Clear browser cache and cookies.
    4. Try a different browser, device, or network.
    5. If SMS is failing, try QR code verification with the Bing app from the Rewards website in a browser.
    6. Confirm the phone number is a non-VoIP number and is not shared across too many Rewards accounts.
    7. If an error says travel or region is the problem, redeem only from the account’s home market/region.

    If it still fails after that, use Microsoft Rewards Support: Contact us

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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