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2FA not letting me get into my account

I have 2fa on my account but I no longer have access to the phone number to use the authentication app so if I can’t sign in to the app I can’t authenticate to get into my email which is connected to everything my Snapchat Xbox live instagram twitch all…

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T15:12:52.1433333+00:00
J J 0 Reputation points
1 answer

Locked out of account after 2 mfa auth reinstall iphone

Hello I need some help i have tried contacting ms support no luck , I have been locked out of my azure tenenet and account after having my iphone re installed the 2mfa did not sign in how do i get help

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T13:27:04.19+00:00
vijay gulzar 0 Reputation points
edited the question 2026-09-16T15:11:49.43+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Regarding Window 11 Home

Hello, I would like to ask 2 questions: Is it forbidden for schools to use Window Home? Can we transfer Window 11 Home GGWA to a new laptop/ PC (after deactivating the old ones, of course)? Thank you very much.

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-16T15:06:36.0366667+00:00
Nguyễn Phúc Linh 0 Reputation points
answered 2026-09-16T15:11:24.7133333+00:00
Pavle Peković 6,930 Reputation points Volunteer Moderator
2 answers

How do I keep MS Publisher on my PC after end date

How do I keep MS Publisher on my PC after end date?

Microsoft 365 and Office | Publisher | For business
asked 2026-09-16T14:18:59.1333333+00:00
Philip Rodgers 0 Reputation points
commented 2026-09-16T15:11:06.3866667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
1 answer

Update problem

2026-09 Beveiligingsupdate (KB5129195) (26200.9457) Downloadfout - 0x800705b9 I am unable to install this update, it stops at 4% and then I get this error message. How can I solve this problem?

Windows for home | Windows 11 | Windows update
asked 2026-09-16T14:36:33.6833333+00:00
noordkaap 0 Reputation points
answered 2026-09-16T15:10:10.9966667+00:00
David-M 126.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Stock History Excel feed not working after 7th September 2026

Excel is not returning stock history formulae results after 7th september 2026

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-11T12:32:16.68+00:00
Rajesh Krishnamurthy 20 Reputation points
commented 2026-09-16T15:09:44.71+00:00
Patil, Satyendra 0 Reputation points
1 answer One of the answers was accepted by the question author.

Task Scheduler Trigger Desynchronization After System Time Adjustment

Dear Colleagues, We are troubleshooting an issue where scheduled database maintenance tasks fail to trigger after a daylight saving time transition or manual system clock adjustment, remaining stuck in a Queued state. What is the recommended procedure to…

Windows for business | Windows 365 Business
asked 2026-09-15T15:29:23.4166667+00:00
George Wilson 80 Reputation points
accepted 2026-09-16T15:07:40.1166667+00:00
George Wilson 80 Reputation points
3 answers

Activation windows

my window said contact organization to active window how to active the window again they show error window 11

Windows for home | Windows 11 | Settings
asked 2026-09-16T14:28:30.5666667+00:00
Abdulrehman 0 Reputation points
answered 2026-09-16T15:00:36.1533333+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

I need this recurring subscription removed from my account. It is not mine, I haven’t access to use it.

Account information Name: No Name . Billing profile: No Name Subscription name: Power BI Pro Licenses: 1 Primary Tenant Id: [Moderator note: Personally Identifiable Information removed]

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T14:37:21.87+00:00
kelly dunagan 0 Reputation points
edited an answer 2026-09-16T14:58:30.9966667+00:00
Liora 1,720 Reputation points Independent Advisor
1 answer

Windows updates issue

Hello, We are experiencing an issue with the SaaS VPN connection after installing the Windows updates KB5124008 and KB5126052. The issue is reproducible across multiple devices, not just a single device. Issue Description: When the affected devices…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-09-16T13:15:06.1266667+00:00
Seif Osman 0 Reputation points
answered 2026-09-16T14:57:11.04+00:00
Tracy Le 12,325 Reputation points Independent Advisor
1 answer

How can the sound notification be disabled when an attendee joins the lobby in a Teams Webinar?

We host webinars in Microsoft Teams and are experiencing a notification sound each time an attendee joins the webinar lobby. During larger webinars, the repeated notification sound is very distracting for the presenter and organizers. We have reviewed…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-09-16T13:21:24.19+00:00
Natalia Bertowski 0 Reputation points
edited an answer 2026-09-16T14:49:15.9633333+00:00
Helen Luu 2,865 Reputation points Independent Advisor
1 answer

Outlook Mobile App sync problem

Hello Microsoft Support Team, We recently configured our on-premises Active Directory and Exchange environment in Hybrid mode with Microsoft 365. Following this configuration, we started experiencing issues with Outlook Mobile. Specifically: Outlook…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-16T14:00:39.64+00:00
Elvin Rashidov 0 Reputation points
edited an answer 2026-09-16T14:48:48.2366667+00:00
Roebe Ta 1,120 Reputation points Independent Advisor
3 answers

nothing loads on my pc

can someone pls help me my wifi is good but sometimes nothing just loads no website no app and the internet is connected i dont know what to do

Windows for home | Windows 11 | Internet and connectivity
asked 2026-09-16T14:13:18.9733333+00:00
jerz mlody 20 Reputation points
answered 2026-09-16T14:48:34.7833333+00:00
ApexNáV 360 Reputation points
2 answers

Página Microsoft Loop carregando infinitamente

Estamos com problema de acesso ao Microsoft Loop. O usuário externo acessa o endereço loop.cloud.microsoft através do link que recebe por e-mail como convidado a página do Workspace, porém a página permanece indefinidamente na tela de carregamento e não…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

460 questions
asked 2026-09-15T13:02:47.4133333+00:00
Sabrina Teodoro 0 Reputation points
commented 2026-09-16T14:48:01.6333333+00:00
Heimerdinger 385 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Fluxus Executor v2.690 [OFFICIAL] won’t download or run on Windows 11 – any fix?

Hi everyone, I’ve been trying to download Fluxus Executor v2.690[OFFICIAL] on my Windows 11 laptop, but the setup just won’t work properly. Every time I try to download it from the official site, it either doesn’t start or shows an error message saying…

Windows for home | Windows 11 | Gaming
asked 2025-10-25T08:20:27.0533333+00:00
Joel Bardolph 20 Reputation points
answered 2026-09-16T14:48:00.3733333+00:00
Kai Grasby 0 Reputation points
2 answers One of the answers was accepted by the question author.

Can't access OneNote on new laptop

Most of my OneNote notebooks transferred except the main one I work out of every day. The synce error says because the file was moved, the file name is invalid, or the file permissions have been changed. (Error code: 0x2 bdf5f). Trying to access it on…

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-04-20T12:42:46.2833333+00:00
Kate Salzman 20 Reputation points
accepted 2026-09-16T14:47:55.8566667+00:00
Kate Salzman 20 Reputation points
1 answer

tengo problemas con word

me aparece que ha habido un error y no me deja entrar y me aparecen 3 opciones una de reparar ahora pero simplemente se cierra y luego viene el de ayuda yy cerrar

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-09-16T14:18:50.72+00:00
YAEL EMILIO MONTES CASTILLO 0 Reputation points
edited an answer 2026-09-16T14:46:12.79+00:00
DaveM121 (2) 16,555 Reputation points Volunteer Moderator
0 answers

Microsoft Entra ID: Unable to access Azure for Students tenant because registered Authenticator MFA is unavailable

Hello, I am unable to access the Microsoft Entra tenant associated with my Azure for Students subscription because the MFA registration for that tenant is no longer accessible. Scenario I use a personal Microsoft account to access Azure. I can…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T14:43:39+00:00
Luigi Siricola 0 Reputation points
1 answer One of the answers was accepted by the question author.

my hotmail account was compromised and I cant receive emails now

My Hotmail account was compromised and used to send unauthorized emails. I immediately changed my password. I can sign in and see my old mail, and I can send mail, but I cannot receive any new mail. Incoming test messages don't bounce; they simply never…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T23:59:05.8033333+00:00
diane tomlin 100 Reputation points
accepted 2026-09-16T14:43:09.6566667+00:00
diane tomlin 100 Reputation points
1 answer

Can no longer access business subscription and need to update payment.

We have an active Microsoft 365 Business subscription being charged to our organization's credit card. The subscription was originally set up by an employee using our organizational email address. We no longer have access to the administrative account…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-09-15T16:24:39.9266667+00:00
Jessica Thomas 0 Reputation points
commented 2026-09-16T14:42:14.5933333+00:00
Demi Nguyen 2,005 Reputation points Independent Advisor