Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear @kelly dunagan,
I hope you’re having a good day.
Because this issue involves a subscription and billing information, the Microsoft Q&A community cannot remove, cancel, or modify the subscription on your behalf.
If the Power BI Pro subscription is appearing in your account but you do not own it or do not have access to use or manage it, I recommend the following:
- Sign in to the Microsoft 365 Admin Center and check whether the subscription is associated with an organization or tenant that you belong to.
- If this is a business or organizational subscription, contact the organization's Global Administrator or Billing Administrator and ask them to verify why the subscription is associated with your account.
- If you’re unsure who your administrator is, this article may help: How do I find my Microsoft 365 admin?
- If you are concerned about charges or ownership The community cannot verify subscription ownership or make billing changes. In that case, contact Microsoft Support directly through:
- Microsoft 365 Admin Center > Help & Support (if you can access the tenant).
- Microsoft Support: Get support - Microsoft 365 admin | Microsoft Learn
- Microsoft 365 Admin Center > Help & Support (if you can access the tenant).
I hope this information helps point you in the right direction.
Warm regards,
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