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cannot load 365 with code provided

the 365 Personal installation 25 digit code is not all readable from the back of the card.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-14T14:13:10.1366667+00:00
Alan McCormaic 0 Reputation points
answered 2026-09-14T14:47:45.0233333+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to activate Office 365 apps following recent product updates

I have been getting error 49 and have spent hours following various instructions to try and resolve. I have a paid subscription through 2027, and logins are the same. When I go into an app (e.g., excel, word, outlook) and check subscription I get an…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-17T17:19:11.23+00:00
Alan Gold 20 Reputation points
commented 2026-09-14T14:46:40.7633333+00:00
Hassan Abdilrahman Ibrahim 0 Reputation points
0 answers

Domainless SAML/WS-Fed identity provider user cannot login to the MS Teams desktop app

Hi, My tenant is configured with a domainless SAML/WS-Fed identity provider. We've invited a user with UPN "******@mypersonaldomain.com" and the invitation was redeemed successfully. This user was then invited to and has access to a Sharepoint…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-09-14T14:44:50.7133333+00:00
Peter Clijsters 0 Reputation points
1 answer

Users get access denied when trying to change their own password

Our group policy settings have users change their passwords after a certain amount of time. We (both IT administrators and normal users alike) will get a prompt telling us our password expired and needs to be changed. This is expected behavior, fine. We…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-08-29T01:10:28.3133333+00:00
Washington, Candace N 20 Reputation points
commented 2026-09-14T14:43:15.1833333+00:00
Washington, Candace N 20 Reputation points
1 answer

Cannot access Microsoft 365 admin center for an account nobody has access to since April 2023.

Hi there, Every month I've been charged to an old Credit Card for a Microsoft 365 account I cannot access. No former users have access, my old hardware and account have been deactivated. I no longer work for the company and the team is disbanded.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-01T16:52:04.6233333+00:00
Liam Coyle 0 Reputation points
commented 2026-09-14T14:41:30.4233333+00:00
Liam Coyle 0 Reputation points
1 answer

I need assistance paying an outstanding Azure invoice and regaining access to my Azure subscription.

Hello, I need assistance paying an outstanding Azure invoice and regaining access to my Azure subscription. My invoice is showing a Locked status, and the Azure portal does not give me a normal Pay now or Settle balance option. My Azure subscription also…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,981 questions
asked 2026-09-14T14:35:38.59+00:00
Shawn Smith 0 Reputation points
edited the question 2026-09-14T14:40:40.3533333+00:00
Daniel-Vo 6,360 Reputation points Microsoft External Staff Moderator
1 answer

my email is no longer working

my email is no longer working , it was working last week but not now

Outlook | Web | Outlook.com | Email
asked 2026-09-14T13:58:15.2033333+00:00
Peter McCarthy 0 Reputation points
answered 2026-09-14T14:40:30.51+00:00
GsN5034 - IA 76,810 Reputation points Independent Advisor
2 answers

I am unable to activate office 2016 on my pc

I install office 2016 - either by CD or online download. Product installs successfully but when I go to activate the product it does not work.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-24T17:02:15.0333333+00:00
Paul Gabriel 0 Reputation points
commented 2026-09-14T14:39:55.72+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
2 answers

How to fix sign in Minecraft on my phone

Microsoft Edge | Profile, sync, and sign in | Android
asked 2026-09-14T13:32:02.0266667+00:00
Kian 0 Reputation points
answered 2026-09-14T14:34:35.9633333+00:00
paulr0511 48,535 Reputation points Independent Advisor
1 answer

Deactivate DSPM for AI - Communication Compliance policy

Hello, It seems that a Communication Compliance policy was created accidentally by me (Purview Admin) while exploring the page DSPM for AI policies recommendations page. Could be one of the "One-Click policies" (DSPM for AI: Unethical…

Microsoft Security | Microsoft Purview
asked 2026-09-14T14:33:09.1233333+00:00
Nancy Daniel 20 Reputation points
answered 2026-09-14T14:33:21.8633333+00:00

AI answer

2 answers

Cannot reactivate Windows 11 pro after switching from am4 to am5

I just switched out my cpu, motherboard, and ram to an am5 setup and now I cannot reactivate my windows. Before switching, it said my digital license was linked to my microsoft account. If i follow the troubleshooter and say i changed hardware recently,…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T01:25:39.7733333+00:00
Andrea Smith 0 Reputation points
commented 2026-09-14T14:31:14.2066667+00:00
Neil D 34,285 Reputation points Volunteer Moderator
1 answer

MAI-Transcribe-2 diarization returns 503 on audio longer than 32 minutes

I am using MAI-Transcribe-2 through the Azure Speech REST API. Transcription works on the full recording, but native speaker diarization hits a repeatable cutoff between 31:20 and 33:15. Setup: Azure AI Foundry resource (AIServices), S0 East US API…

Azure Speech in Foundry Tools
asked 2026-09-04T17:28:35.1366667+00:00
Adrian Acurero 0 Reputation points
commented 2026-09-14T14:30:53.2366667+00:00
Adrian Acurero 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can the admins of my school-issued device see my Microsoft files if the system is based on Google?

I'm currently using a school-issued device, and I write a lot of fanfiction / short stories. Previously I've been using Google Docs [as it comes pre-installed on my device] with my school-provided Google account; but some of the content I've been writing…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-11T21:11:04.85+00:00
Jay Goodenough 20 Reputation points
accepted 2026-09-14T14:30:48.4233333+00:00
Jay Goodenough 20 Reputation points
1 answer

Lost the Ability to Copy/Paste in Excel

I can no longer copy/paste in Excel. The options to do so are still there and valid, but the program doesn't execute. This is the case with new spreadsheets and old ones that formerly worked just fine. How can I fix this issue?

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-14T13:55:35.7033333+00:00
Doreen Carone 0 Reputation points
answered 2026-09-14T14:28:13.8533333+00:00
DaveM121 931.2K Reputation points Independent Advisor
2 answers

How to Fix "Something went wrong [657rx] error

How do i fix this error? Outlook on desktop. All other accounts that i have loaded work great. this email address/account is also linked to my Microsoft 365 account and MS Windows. This account was working properly on a previous desktop. I…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,007 questions
asked 2026-09-13T17:00:36.6833333+00:00
Peter G 0 Reputation points
edited a comment 2026-09-14T14:25:52.3566667+00:00
Demi Nguyen 1,755 Reputation points Independent Advisor
1 answer

ONEDRIVE cancellation

I have paid for the first month of one drive for 200GB storage but I need to cancel this payment. I have been to the my account page, but I cannot see the payment for this or how to cancel it.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-14T13:48:58.8533333+00:00
Llewellyn Francis 0 Reputation points
answered 2026-09-14T14:23:41.6133333+00:00
DaveM121 931.2K Reputation points Independent Advisor
1 answer

how to fix bluetooth in windows 11

no bluetooth detect in windows 11.just show troublshoot bluetooth connection but its not working

Windows for home | Windows 11 | Windows update
asked 2025-09-25T06:22:45.02+00:00
Md. Zubayer Islam 110 Reputation points
commented 2026-09-14T14:22:51.75+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator
2 answers

M365 Copilot Agent built using Agent Builder fails to retrieve/stage knowledge base stored in SharePoint Site or even in the attachments

We have developed a Microsoft 365 Copilot Agent using Agent Builder and configured a SharePoint-based knowledge repository to support AI-generated training and technical content. The agent exhibits inconsistent and unreliable behaviour when accessing…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-11T09:49:04.2033333+00:00
Rohit Budha Borse 0 Reputation points
edited a comment 2026-09-14T14:22:28+00:00
BabybooHN 3,045 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to fix a VBA set statement failure in MacOS Excel

I have the following vba code statements in a MacOS VBA Procedure Dim wb As Workbook Dim src As Worksheet Set wb = ActiveWorkbook Set src = wb.Worksheets("OrigDL") 'This statement is failing The second statement is failing and I am…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-14T13:47:49.0333333+00:00
James Palmer 320 Reputation points
commented 2026-09-14T14:13:25.2366667+00:00
James Palmer 320 Reputation points
3 answers

nothing loads on my pc until vpn is on

i havent turned on my pc for a week and now i turn it on my network says connected secure but nothing loads until i turn a vpn on

Windows for home | Windows 11 | Security and privacy
asked 2026-09-13T13:27:55.4766667+00:00
jerz mlody 20 Reputation points
commented 2026-09-14T14:13:15.9366667+00:00
jerz mlody 20 Reputation points