32,425 questions
1 answer
Windows crashes after freezing
Hello, My PC randomly sometimes crashes when I am doing random things. I couldn't find any causality yet as to when the PC crashes and restarts. It all has to do with the C: drive (Kingston SNV2S500G) going to 100% usage and the whole system freezing. I…
Windows for home | Windows 11 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Outlook files inbox lost favourites option
When updating my Microsoft Office package I lost the option of a FAVOURITE file in list of files How do I reinstall this option in my Outlook viewing file
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,466 questions
asked
2026-09-13T08:54:06.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
clive friedberg
20
Reputation points
accepted
2026-09-13T13:17:43.31+00:00
clive friedberg
20
Reputation points
0 answers
Azure wants 6 digits code but Authenticator generates 8 digits Details
I'm trying to login into my Azure account but it wants a 6-digit code from Microsoft Authenticator but Authenticator generates a 8-digit code. I tried to remove my account from Authenticator, remove and create password, turn on and off 2-factor…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,186 questions
asked
2026-09-13T08:51:06.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alex Cynyca
0
Reputation points
asked
2026-09-13T08:51:06.43+00:00
Alex Cynyca
0
Reputation points
1 answer
Can Microsoft sue McAfee for unauthorised breaches and misuse of name?
McAfee popups keep occurring and misleadingly quoting Micosoft Defender as the identifier of several viruses quoting "win32exe. I looked at the suggested "fixes" for this -none works for me. Since several fixes are listed on the internet…
Windows for home | Windows 11 | Security and privacy
8,682 questions
asked
2026-09-13T08:45:51.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN0%3C/text%3E%3C/svg%3E)
NeilFitzjames-0675
0
Reputation points
answered
2026-09-13T09:20:35.0633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
1 answer
Claude Connector for Microsoft 365
Hi, I logged in Microsoft 365, I launched the Claude Connector, but Microsoft does not recognize my Account M365. What to do ?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,108 questions
asked
2026-09-13T08:39:09.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Giuseppe Lovecchio
0
Reputation points
edited an answer
2026-09-13T09:23:40.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
3 answers
Microsoft BitLocker recovery key
My PC showed a dark screen after signing in. However after going thru all the necessary ways to get the screen back, I got stuck on Microsoft BitLocker recovery key. I do not remember this unique 48-digit numerical password. How can I know. Many…
Windows for home | Other | Recovery and backup
671 questions
asked
2026-09-13T08:34:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nick Fernandes
0
Reputation points
answered
2026-09-13T09:07:09.3333333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
3 answers
when I try to open a document there is a message preventing me
Why is there a message when I try to open a document: ' Word has run into an error that is preventing it from working correctly'
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,727 questions
asked
2026-09-13T08:33:11.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 48%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Brian Lambert
0
Reputation points
answered
2026-09-13T09:05:02.3866667+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
1 answer
How do I make Password Manager default to asking for Windows Hello PIN again, instead of Username & Password?
After configuring Windows 10 Enterprise LTSC for automatic logon and removing/re-creating my Windows Hello PIN, Edge’s Microsoft Password Manager now defaults to asking for my full account credentials when viewing saved passwords. I can still select More…
Microsoft Edge | Profile, sync, and sign in | Windows 10
Microsoft Edge | Profile, sync, and sign in | Windows 10
Managing profiles and sync in Microsoft Edge on Windows 10
866 questions
asked
2026-09-13T08:31:08.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jaeden Coello
5
Reputation points
recommended
2026-09-14T00:52:43.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,560
Reputation points Microsoft External Staff
Moderator
2 answers
Forget password
I have another Outlook account, but I simply cannot remember the password. My attempts to recover it have been unsuccessful because I have absolutely no recollection of the details needed to get help.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,754 questions
asked
2026-09-13T08:27:16.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 89%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
SHAOFENG WANG
0
Reputation points
answered
2026-09-13T10:59:48.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
41,985
Reputation points
Independent Advisor
1 answer
Uninstall/Reinstall Microsoft 365 Personal
I have Error Code 0xc000007b. How do I Uninstall and Reinstall Office
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,466 questions
asked
2026-09-13T08:21:13.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sean Godfrey
0
Reputation points
answered
2026-09-13T08:53:48.5633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
1 answer
can't access my account
Hello, Please I need help to open a ticket for my case. I changed the phone, and I can't access the admin portal anymore. Here in Saudi Arabia, the support is very bad and the AI they are using to answer the phone is very ugly. Please can someone…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,025 questions
asked
2026-09-13T08:21:09.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 46%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Naif
0
Reputation points
answered
2026-09-13T08:59:40.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
1,510
Reputation points
Independent Advisor
3 answers
Wallpaper keeps changing.
Recently I was changing my wallpaper and I changed my mind so I changed it back to the original Windows wallpaper and after a few seconds/minutes it keeps changing back to the one I tried but didn't like it, I've tried a lot of things and double checking…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-09-13T08:14:14.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dawid Czajczyk
0
Reputation points
edited an answer
2026-09-13T09:31:54.36+00:00
GsN5034 - IA
76,810
Reputation points
Independent Advisor
2 answers
My Location
When I ask to find my Location..It gives an address states away where I've never been. I don't know if I'm being hacked or what.
Windows for home | Windows 11 | Accounts, profiles, and login
10,049 questions
asked
2026-09-13T08:05:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Barb Giambrone
0
Reputation points
answered
2026-09-13T08:40:00.1633333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
3 answers
I cannot see all emails sent to me
A company has tried to contact me via e mail and I have not received it. They verified my email address over the phone, and it was correct. Is there an issue with this account, please?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,754 questions
asked
2026-09-13T07:56:44.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 63%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Scott Barber
0
Reputation points
edited an answer
2026-09-14T04:08:39.55+00:00
Hornblower409
14,955
Reputation points
2 answers
i want to cancel my subscription
i want to cancel my subscription, but i don't know what email account is correct, i have an outlook email and when i subscribed to excel Microsoft created a long Microsoft account email/account name. my excel account isnt on the payment history on the…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,156 questions
asked
2026-09-13T07:52:49.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 74%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENY%3C/text%3E%3C/svg%3E)
Nathan Yaxley
0
Reputation points
commented
2026-09-14T03:11:13.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,320
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
LOST MEDIA FOUND
I found that in Search (IN C:\Windows) It that even lost media?
Windows for home | Windows 11 | Files, folders, and storage
11,694 questions
asked
2026-09-13T07:51:12.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Duy Nguyễn
245
Reputation points
accepted
2026-09-13T09:04:04.1233333+00:00
Duy Nguyễn
245
Reputation points
8 answers
MEMORY_MANAGEMENT 0x1A BSOD
bonjour à vous, j'ai eu un autre écran bleu ce matin quand j'utilisait google chrome j'ai réussi à avoir un minidump : https://drive.google.com/file/d/1SjHI54HFkAQrXse415d_0BZCRTdULdX7/view?usp=sharing En espérant que l'on puisse savoir ce qui se passe…
Windows for home | Windows 10 | Performance and system failures
42,842 questions
asked
2026-09-13T07:25:06.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 71%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Man WOn
65
Reputation points
edited an answer
2026-09-15T17:54:17.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
84,805
Reputation points
Independent Advisor
2 answers
Account Hacked
My account has been hacked and the credit card linked to it has started to be charged by Microsoft for some thing. The credit card company are telling me I need to speak with Microsoft but I can’t get through to anyone and I’m waiting on a response via…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,086 questions
asked
2026-09-13T07:22:37.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jonathan Haggarty
0
Reputation points
commented
2026-09-13T08:23:32.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,905
Reputation points
Independent Advisor
2 answers
Windows 11 PC running slowly after recent update
My Windows 11 PC became slow after a recent update. Apps take longer to open, and startup is delayed. How can I fix this?Windows 11
Windows for home | Windows 11 | Performance and system failures
32,425 questions
asked
2026-09-13T07:18:12.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Austin Nkomo
0
Reputation points
answered
2026-09-13T07:53:16.1533333+00:00
DaveM121
931.2K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How can I change the account name that appears on the Windows lock screen of my ASUS PC
How can I change the account name that appears on the Windows lock screen of my ASUS PC? I have already tried changing my name through Settings and the Accounts section, but the old name still appears whenever I start or lock my computer. What steps can…
Windows for home | Windows 11 | Settings
10,068 questions
asked
2026-09-13T07:12:00.96+00:00
GRONALD CHOUSAKA
40
Reputation points
accepted
2026-09-13T16:09:38.1233333+00:00
GRONALD CHOUSAKA
40
Reputation points