Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,048 questions
1 answer
Charged for a package I did not subscribe to
Last month (4 August 2026), I subscribed to Microsoft 365 Personal (US$ 8.49 per month). Only to see a deduction from my Visa card on 29 August 2026, charged for the Microsoft 365 Family yearly fee of US$ 104.99. I have cancelled the Microsoft 365 Family…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked
2026-09-12T06:08:52.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 23%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Raina Hatutala
0
Reputation points
commented
2026-09-13T05:26:41.34+00:00
DaveM121
930.3K
Reputation points
Independent Advisor
0 answers
AADSTS5000225 – Request to reactivate my Microsoft Entra tenant
Hello Microsoft Support, I am unable to sign in to my Azure Portal because my Microsoft Entra tenant has been blocked due to inactivity. Error: AADSTS5000225: This tenant has been blocked due to inactivity. Tenant name: Default Directory Tenant ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,176 questions
asked
2026-09-12T06:05:27.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 67%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Chánh Phan Nhật
0
Reputation points
asked
2026-09-12T06:05:27.35+00:00
Chánh Phan Nhật
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Windows Hello for Business for local domain user MFA.
I need to implement MFA for users logging into Windows workstations in a traditional on-prem Active Directory environment. The main issue is IT support. Sometimes I need to sign in as the user's domain account to troubleshoot their workstation, but if…
Windows for business | Windows Client for IT Pros | Directory services | Active Directory
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
2 answers
Exam clarification
i am a 1st-year student an hosteler. Is the exam conducted online or offline
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,736 questions
asked
2026-09-12T05:55:30.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 55.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aswinkumar
0
Reputation points
answered
2026-09-12T12:59:59.0533333+00:00
Julian Sharp
42,946
Reputation points
1 answer
bluetooth proble facing in connection
i can't pair my headphone with laptop, allready do troubleshooting and after that we will not connect my headphone
Windows for home | Windows 11 | Devices and drivers
24,348 questions
asked
2026-09-12T05:41:56.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 60%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sahil Dhaka
0
Reputation points
edited an answer
2026-09-12T07:24:39.0433333+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
3 answers
copy and past is not happening in Microsoft excel 2016
after getting update KB5002914 of excel 2016 copy & paste from keyboard & mouse is not happening . Also fill up of numeric & formula is not happening.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,955 questions
asked
2026-09-12T05:27:17.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 27%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Amitava Pradhan
0
Reputation points
answered
2026-09-12T16:04:51.5733333+00:00
EmilyS_726
28,230
Reputation points
Volunteer Moderator
2 answers
How do I fix saving issues
when trying to save I get the message "We can't upload or download your changes because your cached credentials have expired. The feature has been disabled by your administrator
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,058 questions
asked
2026-09-12T05:11:33.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 12%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dennis Mwanza
0
Reputation points
answered
2026-09-12T05:48:54.28+00:00
DaveM121
930.3K
Reputation points
Independent Advisor
1 answer
i brought abux stiklk isnt in my account
i brought a xbox gift card couple weeks ago with my bing points then reddemed roblux with tge money the robux stiklk isnt in my account
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,321 questions
asked
2026-09-12T05:08:19.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 46%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
HOLMES, Parker (pholm32)
0
Reputation points
answered
2026-09-12T09:35:07.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,185
Reputation points Microsoft External Staff
Moderator
2 answers
Office Home and Business 2024 is my current license, but Office Home and Student 2019 is still installed/registered, which is why Word shows a "Switch License" option.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,446 questions
asked
2026-09-12T05:02:29.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 81%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mabolo Finance
0
Reputation points
commented
2026-09-13T23:32:51.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
11,310
Reputation points Microsoft External Staff
Moderator
2 answers
Teams Message Sync Issues
When using both Teams client on Windows and Teams app on iOS when I'm sending messages on Windows and on iOS they don't always sync when I'm sending on both devices. I'll have to back out of the message window on iOS then back into the chat in order to…
Microsoft Teams | Microsoft Teams for business | Chats | Other
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
1,289 questions
asked
2026-09-12T04:46:48.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Bomya
0
Reputation points
commented
2026-09-12T08:06:01.6666667+00:00
Mark Bomya
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. https://learn.microsoft.com/en-us/answers/questions/5891303/sending-from-aliases May…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
149 questions
asked
2026-09-12T04:46:22.66+00:00
Hornblower409
14,820
Reputation points
accepted
2026-09-12T12:31:35.33+00:00
Hornblower409
14,820
Reputation points
1 answer
Stolen outlook email
Hello, I've followed the steps in an attempt to recover my email address that was stolen. They removed the phone number and connected email and then added their own email and 2FA to the account. Whenever I fill out the form for recovery it states,…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,556 questions
asked
2026-09-12T04:41:56.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RobertF
0
Reputation points
answered
2026-09-12T05:33:19.0833333+00:00
GsN5034 - IA
76,570
Reputation points
Independent Advisor
1 answer
Disk pools drop offline due to SAS enclosure ID collision when connecting secondary JBOD
I am connecting a secondary JBOD storage enclosure to our S2D node, but as soon as it is attached, the disk pools drop offline. The issue appears to be an enclosure ID collision on the SAS fabric, causing conflicting device paths across the nodes. How…
Windows for business | Windows 365 Enterprise
1,376 questions
asked
2026-09-12T04:29:33.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 7.000000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pradeep Singh Arora
40
Reputation points
answered
2026-09-12T05:15:45.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
4,665
Reputation points
Independent Advisor
3 answers
I want to deploy custom ppt template to PowerPoint
Hi team, I want to deploy custom ppt template to all company user , please suggest best approach with solution I will highly appreciated you help ASAP. Thanks in advance
Microsoft 365 and Office | PowerPoint | For business | Windows
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
2,814 questions
asked
2026-09-12T04:10:55.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 35%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
vallepu aravind
75
Reputation points
commented
2026-09-12T06:25:13.2733333+00:00
vallepu aravind
75
Reputation points
1 answer
Windows 11 Pro License Inactive After Windows 11 Pro Virtual Machine Upgrade
Back on February 26, 2026 I created a Windows 11 Pro Virtual Machine, and I went to the Microsoft Store to purchase the license. The digital license downloaded and successfully activated after purchase. It's been fine until today. It now tells me that…
Windows for home | Windows 11 | Licensing and activation
5,268 questions
asked
2026-09-12T04:03:24.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael McCreary
0
Reputation points
commented
2026-09-12T09:20:19.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,280
Reputation points
Volunteer Moderator
2 answers
Black screen / black outline around desktop items - Explorer glitch
Hello: I was wondering if someone could help me with what seems to be a common yet unresolved Explorer glitch. After logging in, at some random time I start to see black outlines around my desktop folders, files, etc. Both screens eventually go…
Windows for home | Windows 11 | Performance and system failures
32,403 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 31%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
Azure for Students verification fails: stuck GitHub route, ineligible school domain
I cannot complete Azure for Students verification. Three attempts, all reproducible on clean sign-ins with no other accounts active. Attempt 1, signed in with school account ******@ocean.umt.edu.my: "You're not eligible for an Azure free…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,736 questions
asked
2026-09-12T03:57:36.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 16%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Aidil Zafri
0
Reputation points
edited the question
2026-09-12T06:46:15.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,570
Reputation points Microsoft External Staff
Moderator
2 answers
SMB multichannel constraints with mixed NIC speeds
On our file server, SMB Multichannel transfers aren’t spreading traffic across all available adapters. The issue seems tied to mismatched interface speeds one NIC runs at 10GbE while another operates at 25GbE. Because of this imbalance, the multichannel…
Windows for business | Windows 365 Business
2,766 questions
asked
2026-09-12T03:46:05.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 24%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHI%3C/text%3E%3C/svg%3E)
Hakim Ismail
20
Reputation points
answered
2026-09-12T04:18:58.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXN%3C/text%3E%3C/svg%3E)
Xuan Nhu
970
Reputation points
Independent Advisor
1 answer
Microsoft Rewards
When will you restock Minecraft Minecoins. It has been several months and they have not been restocked. Please restock them.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,321 questions
asked
2026-09-12T03:43:57.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joseph Hermiz
0
Reputation points
answered
2026-09-12T04:24:40.4466667+00:00
Van S
24,460
Reputation points
Independent Advisor
1 answer
Azure for Students verification fails with both school email (blocked by tenant, error 53003) and personal Microsoft account (generic verification error)
I am trying to sign up for Azure for Students and cannot complete verification with either account: University account (federated login via Azure AD tenant): Signing in succeeds and passes MFA, but I get "You don't have access to this - Error…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,309 questions
asked
2026-09-12T03:30:32.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
FAHAD ALHARTHI
0
Reputation points
edited an answer
2026-09-12T06:45:51.0366667+00:00
Nathan Roberts (SN)
13,616
Reputation points Student Ambassador
Volunteer Moderator