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Can’t get verification code

Hello, could I get the app reset? Not able to login on any devices .

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T20:01:14.59+00:00
Prehoda Allison 0 Reputation points
answered 2026-09-16T20:01:26.9866667+00:00

AI answer

1 answer

network connection

We are connected to the internet physically but our apps will not recognize the connection. We have flushed and reset the dns and networking caches.

Windows for home | Other | Internet and connectivity
asked 2026-09-16T20:01:08.2933333+00:00
dwallace1@indy.rr.com 0 Reputation points
commented 2026-09-16T22:28:49.64+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
2 answers

unable to redeem Microsoft reword code

I have been unable to get thew verification code to work or even do anything when I click on send code to verify, I get the error that says: "unable to send code"

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,429 questions
asked 2026-09-16T19:59:06.1133333+00:00
Christian Love 0 Reputation points
answered 2026-09-16T20:58:53.79+00:00
paulr0511 48,645 Reputation points Independent Advisor
2 answers

double charge to credit card

I was trying to upgrade my Microsoft 365 and something happen with the Microsoft site which charged me double 140$ twice and I have not yet received any link to download or upgrade the Micro 365 neither a refund has been made

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T19:58:39.7766667+00:00
Luis Birrento 0 Reputation points
answered 2026-09-16T20:31:25.1533333+00:00
EmilyS726 269.3K Reputation points Independent Advisor
1 answer

My Personal laptop has recently started showing "managed by your organization" This should not be happening

I recently bought a Microsoft Office License with Key but could not install. I took my laptop on vacation for 2 weeks over Labor Day and when I got back I could not access Microsoft free on the Web, or my normal microsoft account. I bought the License…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T19:57:19.7766667+00:00
Shellie Foster 0 Reputation points
commented 2026-09-24T15:00:52.61+00:00
Shellie Foster 0 Reputation points
2 answers

Refund Request

I want to make sure that I have canceled my subscription, and will receive a refund

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:54:38.07+00:00
Tom Farrell 0 Reputation points
answered 2026-09-17T00:06:08.32+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
2 answers

My camera is on but no video shows

When I log into Zoom workplace my camera is on (light is on) and it shows that my video is on but all I see is a black screen. My settings show that Zoom has access to my camera. It's been working fine until the other day.

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-16T19:46:20.7666667+00:00
Nancy Harvey 0 Reputation points
answered 2026-09-16T20:20:19.21+00:00
EmilyS726 269.3K Reputation points Independent Advisor
2 answers

HOW DO I REMOVE THE SECURITY FEATURE TO PREVIEW PDF DOCUMENTS IN FILE EXPLORER?

I just got a new computer and it does not allow me to preview documents in file explorer. To be able to preview, I have to go into the three dots ... next to VIEW, Click on PROPERTIES, scroll to Attributes then click "UNBLOCK". I have to do…

Windows for business | Windows 365 Business
asked 2026-09-16T19:45:57.8733333+00:00
Leesa Beirold 0 Reputation points
answered 2026-09-16T20:40:47.4666667+00:00
Marcin Policht 109.5K Reputation points MVP Volunteer Moderator
1 answer

Azure App Service custom domain verification fails although TXT record resolves correctly

Hi, I’m trying to add gallerietsecondhand.com as a custom domain to an Azure App Service named gallerietsecondhand. The DNS configuration is: A record for root domain: 51.12.31.26 TXT record: asuid.gallerietsecondhand.com TXT value:…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,072 questions
asked 2026-09-16T19:44:10.31+00:00
second 0 Reputation points
answered 2026-09-16T21:06:22.1433333+00:00
Allan Solomon Mejia 10,145 Reputation points
1 answer

Unable to associate Office 365 with my account

HI, Like others have had same issue (having paid for Office 365 on my credit card) of not being able to associate it with an account (I'd have thought this should be checked before you actually charge my card). I've tried logging out and back in again…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:43:35.28+00:00
AMC 0 Reputation points
commented 2026-09-16T20:17:58.6466667+00:00
EmilyS726 269.3K Reputation points Independent Advisor
2 answers

why did kb5124008 brick my laptop, does Microsoft have any QA or anybody that can actually code?

why did kb5124008 brick my laptop, does Microsoft have any QA or anybody that can actually code? Mod note: corrected KB#.

Windows for home | Windows 11 | Windows update
asked 2026-09-16T19:41:11.6466667+00:00
Ray Wiese 0 Reputation points
answered 2026-09-17T18:44:57.7333333+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
2 answers

I have canceled my subscription. When can I expect a refund?

I have canceled my subscription. When can I expect a refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T19:34:15.4833333+00:00
Tom Farrell 0 Reputation points
answered 2026-09-16T20:08:32.8+00:00
John Jefferson Doyon 88,635 Reputation points Independent Advisor
3 answers

my pc's sound does not work after update and after deleting update it comes back automaticaly

why tf cant you make an update that doesnt f up my pc (i hope this whole company goes bankrupt in two years)

Windows for home | Windows 11 | Windows update
asked 2026-09-16T19:33:28.2766667+00:00
Valcha b 0 Reputation points
answered 2026-09-17T09:53:40.3266667+00:00
ApexNáV 370 Reputation points
1 answer

Pin login disabled for 2 hours, same problem after 3 hours, no option to forget pin

Unable to logon, pin login disabled, no option for forgot pin. Retried after 3 hours or even next day same problem. No option to change login method

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T19:30:22.69+00:00
Alan Bulmer 0 Reputation points
commented 2026-09-21T06:52:04.9833333+00:00
Jeronimo Fuerte 46,305 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How can I find out the default Foundry data retention policy?

Does anyone know how I can find out the standard data retention period (and other data management policies) for foundry? I'm doing a DPIA but I can't any of this basic info anywhere in my account. Thanks!

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,607 questions
asked 2026-09-16T19:26:29.0766667+00:00
Bramwell Blower 20 Reputation points
accepted 2026-09-21T09:52:30.2833333+00:00
Bramwell Blower 20 Reputation points
1 answer

Billing charges

Hello I purchased a new computer last year and received a 1 year subscription to Microsoft 360. They also charged my credit card for the year. The person I talked to on the phone said I would not havee a payment this year. I am signed up for 2 years,…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T19:26:18.26+00:00
GLORIA BROWN 0 Reputation points
answered 2026-09-16T20:01:07.28+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
1 answer

Phishing Email from Microsoft

How do I forward a scam email claiming to be from Microsoft. All the instructions online are designed for forwarding it if you are in outlook. This email is not on an outlook platform, and every scam or phishing email I found online claiming to be how…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-09-16T19:25:59.6133333+00:00
Michael Montana 25 Reputation points
commented 2026-09-17T22:31:32.4933333+00:00
EmilyS726 269.3K Reputation points Independent Advisor
1 answer

Outlook calendar and Teams calendar not integrating

Outlook calendar and Teams calendar not integrating. I followed all the instructions from AI, but apparently AI does not want me to speak to a human. Sync is on, they have the same account. Google calendar integrates to Outlook, but I don't see the…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-16T19:24:26.8366667+00:00
Leah Kopel 0 Reputation points
commented 2026-09-16T22:28:17.5733333+00:00
EmilyS726 269.3K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How do I fix Error 409 when doing a Run script from SharePoint library step in a Power Automate flow.

Our team is using a power automate flow for a task which needs to run a script from our sharepoint on an excel file. Most of the time the action gets done with no issues, but for certain users they keep getting the error mentionned in the title. More…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-16T19:23:32.8533333+00:00
Mamadou Camara 20 Reputation points
commented 2026-09-18T18:53:31.34+00:00
Lin v 1,380 Reputation points Independent Advisor
1 answer

Issue changing my Office 365 license count

My Microsoft 365 Business Standard subscription is expiring soon so I got a renewal email from Microsoft. When I attempt to log into my account, I get an error stating my "account is currently blocked from signing in. As a result, you may not reset…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T19:17:45.87+00:00
brian finnerty 0 Reputation points
answered 2026-09-16T19:40:34.5366667+00:00
Kai-L 19,430 Reputation points Microsoft External Staff Moderator