Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,264 questions
0 answers
No update in 24+ hours on Severity A case 2609100040007599, tenant still locked out
Following up publicly since standard support channels have stalled again. Tenant has zero Global Administrators, active or eligible, tenant-wide lockout caused by an Entra Access Review auto-apply cycle. Verification, domain ownership via DNS, and…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 1%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
2 answers
Rearranging the positions of pinned items in the clipboard
I wish I could rearrange the positions of pinned items in the #clipboard. Is this possible to implement in the future?
Windows for home | Windows 11 | Settings
10,109 questions
asked
2026-09-16T18:26:26.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 79%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nebojša Stojković
0
Reputation points
answered
2026-09-16T19:16:09.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
72,650
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Security downloads made my computer non-functional & can't reach Microsoft
How do you reach a real person at Microsoft for help. Microsoft did a security update on 9/9/2026 and now my computer is non-functional . I am not able to uninstall 1 of the 4 downloads put on my computer. Can't reach anyone at Microsoft to find out…
Windows for home | Windows 10 | Windows update
23,842 questions
asked
2026-09-16T18:22:09.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 7.000000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
kathleen labrecque
20
Reputation points
edited a comment
2026-09-22T11:24:59.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,145
Reputation points Microsoft External Staff
Moderator
3 answers
Return Index / Address of Multiple Values' Locations in a 2D Array
Hi all, I have a table of Values with multiple rows and columns, each column with a header that indicates a Group. Each column shows which Value has been assigned to which Group, and can have any number of Values within it. For example: On a second…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,033 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ8%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
3 answers
fixing printer
how do i uninstall my printer? my printer is not working it was suggested to un install printer, install window 11, then reinstall printer
Windows for home | Windows 11 | Devices and drivers
24,517 questions
asked
2026-09-16T18:20:34.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Elizabeth Redington
0
Reputation points
answered
2026-09-16T18:31:17.47+00:00
CrazyKats
19,760
Reputation points
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Help with my Microsoft 365 (macOS)
My Microsoft 365 stopped working on two of my three desktop computers. One is just fine. How do I re-activate my subscription for the other two. Moderator note: thread updated with operating system (macOS)
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
337 questions
asked
2026-09-16T18:20:23.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nick Monroe
20
Reputation points
answered
2026-09-16T23:39:47.6733333+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
1 answer
Renaming Outlook files not working
I keep trying to rename certain Outlook files to all caps and it keep reverting back no matter what I try. This used to not be an issue.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,115 questions
asked
2026-09-16T18:18:46.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Murphy, Debbie
0
Reputation points
answered
2026-09-16T19:22:59.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,430
Reputation points Microsoft External Staff
Moderator
1 answer
Teams profile
Im trying to add an image to my teams account (like aprofile picture)
Microsoft Teams | Microsoft Teams for business | Settings | Other
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
734 questions
asked
2026-09-16T18:18:30.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Miriyala, Shamitha Preethi
0
Reputation points
answered
2026-09-16T19:06:23.45+00:00
EmilyS_726
30,000
Reputation points
Volunteer Moderator
1 answer
How to submit tax exemption certificate
They are asking me to mail this to them, I've emailed it to them 3 times, and they sent me this: You’ve added a tax identification number to your Microsoft Online Services billing account. To receive a tax exemption, you must send a tax exemption…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,232 questions
asked
2026-09-16T18:18:25.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 32%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Halcomb, Charles Robert
0
Reputation points
edited the question
2026-09-17T14:37:11.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
1 answer
Where is the record of my completing a training session in the past?
I completed a Power BI training session in Microsoft Learn in February 2026, but now I can't see any record of this in my Microsoft Learn account. Where should I look? Or is there another way I can get confirmation that I did the training?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,072 questions
asked
2026-09-16T18:16:16.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 59%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Samuel Daunt
0
Reputation points
edited the question
2026-09-16T18:40:35.3+00:00
TP
163.9K
Reputation points
Volunteer Moderator
1 answer
Excel cannot load Microsoft Store add-ins on Mac or Excel for web
“Solved — turned out to be a stale Microsoft identity cache”
Microsoft 365 and Office | Excel | Other | MacOS
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
565 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 4%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
2 answers
How to recover a excel file shared by a owner who left the company.
I can see it in my excel, but when i click on it I get a message saying that i no longer have access or it opens a blank file.
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,033 questions
asked
2026-09-16T18:13:18.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Macdonald, Colleen
0
Reputation points
commented
2026-09-17T18:19:10.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,005
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to redeem Dark Souls code – AbnormalOrderContentChange error
Hello, I’m experiencing an issue while trying to redeem a Dark Souls code through the Xbox redemption page: https://www.xbox.com/it-IT/redeem The code appears to be recognized correctly. When I enter the code, the prepareRedeem service is called and…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,839 questions
asked
2026-09-16T18:12:41.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Marco Asselta
0
Reputation points
answered
2026-09-16T21:13:04.0866667+00:00
Allan Solomon Mejia
10,145
Reputation points
2 answers
I cannot sign in to my Microsoft 365 account on my new Macbook.
The system will only let me use a QR code or a passkey and both methods do not work. Please help!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,148 questions
asked
2026-09-16T18:11:54.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Katharina Schmidt
0
Reputation points
commented
2026-09-20T09:35:12.88+00:00
Stefan Blom
353.5K
Reputation points MVP
Volunteer Moderator
6 answers
Outlook.com and hotmail both use the same login but can't get hotmail email
Installed clean copy of Windows 11. Ran Outlook and it couldn't login to my hotmail account, said it couldn't find it and to create a new account. I had hotmail open on my phone and was getting email. But I created a new outlook account using the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,083 questions
asked
2026-09-16T18:11:22.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Philr
0
Reputation points
answered
2026-09-18T23:38:23.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,215
Reputation points
Independent Advisor
1 answer
Missing MIEE 2026-2027 Application Result Inquiry
Dear Microsoft Educator Team, I hope this email finds you well. I am writing to inquire about the status of my MIEE (Microsoft Innovative Educator Expert) application for 2026-2027. My colleagues have already received their results, but I have not…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,072 questions
asked
2026-09-16T18:10:32.97+00:00
AHMEDABDELRAHMANHAMDIIBRAHIM-1399
0
Reputation points
edited an answer
2026-09-16T18:28:42.3933333+00:00
Julian Sharp
43,861
Reputation points
1 answer
Return Index / Address of Value in 2D Array Down Multiple Rows
Hi all, I have a table with several rows and columns, each column with a header. This header is the name of a Group, and in the table are several different Values, each assigned to a Group. Each Group column has varying numbers of Values. For…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,033 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
How to hide the topbar in Hyper-V client in full screen
How can I disable top bar in Hyper-V client in full screen Permanently. I am using Dell Tablet. Window 11 is on tablet and I am running window 7 in Hyper V connection. When I touched the screen it appears and behind the bar there are some button. I want…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2026-09-16T18:08:17.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Khurram Aziz
0
Reputation points
answered
2026-09-18T11:20:25.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
13,190
Reputation points
Independent Advisor
5 answers
File renaming not sticking
I'm trying to rename certain files in all caps and it will not stick - why? This never used to be a problem.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,190 questions
asked
2026-09-16T18:08:11.3733333+00:00
Murphy, Debbie
0
Reputation points
answered
2026-09-17T19:22:38.83+00:00
Brian Tillman
27,215
Reputation points
Independent Advisor
0 answers
Sole Global Administrator locked out of Azure – MFA asks for 6-digit code but Authenticator only provides 8-digit code
I am currently locked out of my Azure account/tenant because of an MFA issue. I use a personal Microsoft account to access Azure and, as far as I know, I am the only administrator / Global Administrator with access to this Azure…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,264 questions
asked
2026-09-16T18:07:18.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 87%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Steven Veelaert
0
Reputation points
asked
2026-09-16T18:07:18.53+00:00
Steven Veelaert
0
Reputation points