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KRA certificate revocation during emergency decryption

Hi support team I am currently unable to recover historical encrypted files because the KRA certificate used for decryption has been revoked, and every attempt fails with the error “Certificate Revoked.” When I try to perform emergency recovery, the…

Windows for business | Windows 365 Business
asked 2026-09-11T13:37:29.2733333+00:00
Leon 20 Reputation points
answered 2026-09-11T14:11:01.7766667+00:00
Harry Phan 30,960 Reputation points Independent Advisor
1 answer

How can i get the new version of Outlook to encrypt a message with a confidential label the same as it does for a restricted label

in the classic version of outlook both the confidential and restricted labels encrypt the message. In the new version, only restricted is doing it and confidential label does nothing....it is as if there is no label at all. I need confidential to work…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T13:34:17.4666667+00:00
Martha Dember 0 Reputation points
answered 2026-09-11T15:20:33.9633333+00:00
Ruby Nguyen 1,725 Reputation points Independent Advisor
1 answer

old explorer without tabs option after windows 26H2 26300.9539 update (insider release preview)

after installing 26300.9539 updater from windows update in insider release preview of 26H2 my explorer became ugly and as far i know it is the old explorer with new UI not loading so i miss tabs option i did full reset of vivetools and other than…

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
asked 2026-09-11T13:34:10.4433333+00:00
taha khalid 20 Reputation points
answered 2026-09-11T14:35:44.62+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
1 answer

Camara Desactivada

Hola, cuando comienzo a grabar con la camara, hace el sonido de empezar a grabar pero mi imagen se congelas y un par de segundos despues la app se cierra sola y apararece una notificacion de camara desactivada...Necesito solucionarlo. Gracias

Windows for home | Windows 11 | Settings
asked 2026-09-11T13:28:17.6866667+00:00
Acer - Tai Chi con JoseMa 0 Reputation points
answered 2026-09-11T14:04:57.64+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer

My Authenticator does not work for my account

I want to reset the password of my Microsoft account but nothing happens in my Authenticator.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T13:28:11.0533333+00:00
Robert Vos 0 Reputation points
answered 2026-09-11T13:28:29.0533333+00:00

AI answer

0 answers

Unexpected Azure charge after cancelling free trial and unable to remove payment method

Hello Microsoft Azure Support, I activated an Azure subscription for a free trial and used it only for a few days. After that, I cancelled my Azure subscription and also turned off auto-pay/recurring billing. However, I have now received a bill/charge…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,646 questions
asked 2026-09-11T13:27:08.86+00:00
Surya nandini Peddinti 0 Reputation points
2 answers

Cannot contact support for issue with outlook 365 on macos from help button

I am having to reenter my outlook 365 password several times a day. My Macos is up to date, along with the office updates. The help button for support is not working.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-11T13:24:54.96+00:00
Jerry Winfield 0 Reputation points
answered 2026-09-11T14:06:20.3033333+00:00
John Jefferson Doyon 86,990 Reputation points Independent Advisor
2 answers

Help with random crashes on Windows 11 (netadaptercx)

I built a brand new PC a few weeks ago, and I have been experiencing random crashes. Everything would be just fine, every time I run a diagnosis of some sort, and stress test the system, everything works good. It is random sometimes i could go many hours…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T13:20:24.2366667+00:00
Cruba 0 Reputation points
commented 2026-09-11T15:20:10.76+00:00
Ivan B 122.7K Reputation points Independent Advisor
1 answer

Cancelling a recurring billing that I set up on someone else's account that I cannot access

Years ago I helped a colleague set up Microsoft 365 on their laptop. I set them up with office and I used my credit card details to pay for this. This has been charged each year and I am not able to cancel the charge. I disputed the charge last year but…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T13:16:47.6866667+00:00
Scott 0 Reputation points
answered 2026-09-11T13:51:40.68+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer

Azure for Students: allowed regions policy restricts VM deployment and France Central has no available free VM SKU

Hello Azure Support Team, I am using an Azure for Students subscription and I am trying to create a free Linux virtual machine for learning and development purposes. My subscription has the Microsoft-managed policy "Allowed resource deployment…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,342 questions
asked 2026-09-11T13:15:34.8633333+00:00
BRUNO CARDOSO RODRIGUES 0 Reputation points
answered 2026-09-11T16:24:08.0933333+00:00
Jose Benjamin Solis Nolasco 12,201 Reputation points Volunteer Moderator
2 answers

Publisher from Office Professional Plus 2016

Will I still be able to use my Publisher from Microsoft Office Professional Plus 2016 after October? And will I be able to open files?

Microsoft 365 and Office | Publisher | For business
asked 2026-09-11T13:12:11.1466667+00:00
S. Harris 0 Reputation points
commented 2026-09-12T10:52:40.07+00:00
Julie Huynh 3,085 Reputation points Independent Advisor
1 answer

Azure Trusted Signing: Public identity validation fails as "Failed" with no error reason or details shown

Service:Azure Trusted Signing (Artifact Signing Account) — Identity validations Scenario: I am setting up a Trusted Signing account so I can create public-trust certificate profiles for signing our application. This requires a successful Public identity…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-09-11T13:12:01.9666667+00:00
Animiste Labs 0 Reputation points
answered 2026-09-11T13:12:31.2733333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Help with the Authenticator app

I have the Authenticator app downloaded and successfully connected to one account. However, I am trying to connect it to my work email and it prompts me to sign in on the app, but then asks me for a code. I can’t get the code because I am not signed in…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T13:10:46.33+00:00
Annie Klein 20 Reputation points
accepted 2026-09-11T13:52:43.7933333+00:00
Annie Klein 20 Reputation points
1 answer

Need to authenticate to access admin, but can't ...

I have a M365 account, and I am the 1 user and admin for this account. Whatever I click on, I'm asked to authenticate through my app, but the app doesn't work! I can't access the admin portal, or my account, via online console or the authenticator! …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T13:09:15.63+00:00
Nicola Graham 0 Reputation points
commented 2026-09-11T17:13:19.5966667+00:00
Hin Vo 445 Reputation points Independent Advisor
1 answer

I cannot type in the cells or formula bar on my excel worksheets.

I have tried all the fixes. the sheets are not protected. the drive has permissions. I've uninstalled and re installed Excel. I cannot get anything of these fixes to work.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-11T13:08:43.5433333+00:00
Steven Page 0 Reputation points
commented 2026-09-11T17:38:54.9833333+00:00
Bob Jones AKA CyberTaz MVP 437.7K Reputation points
2 answers One of the answers was accepted by the question author.

User getting error "some of the files in this web page aren't in the expected location" when opening new emails in Outlook Classic

A user reported that she get the error message "some of the files in this web page aren't in the expected location" when she creates a new email in Outlook Classic. I have done the following: I have deleted all signatures I deleted the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-11T13:04:01.8566667+00:00
Schoedel, Daniel 20 Reputation points
commented 2026-09-11T13:57:19.7766667+00:00
Schoedel, Daniel 20 Reputation points
2 answers

is It possible to increase the Attachment size of e-mails sent using Email Communication Service?

Recently we started to send e-mails using Communication Service, but our solution require use to send Pdf files and images into the e-mail attachment, and some of those e-mails will be bigger than 10mb, so I'm wonder; Is it possible to increase this…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,794 questions
asked 2026-09-11T12:57:32.2333333+00:00
Victor Kaike 0 Reputation points
answered 2026-09-11T14:25:50.7066667+00:00
SHOUMIK CHAKRAVARTY 575 Reputation points
2 answers

Sound issue

My Win 11 Dell EBT2250 burps( Farts) when playing video's, usually musical video's and usually most often at the beginning of the video. I've tried most things. What is the problem?

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T12:53:20.7866667+00:00
Kitchen PC 0 Reputation points
answered 2026-09-12T00:30:35.22+00:00
Clary-N 15,745 Reputation points Microsoft External Staff Moderator
1 answer

Unable to create user . Error: Tenant Object quota exceed the limit. Need to increase it.

Unable to create user . Error: Tenant Object quota exceed the limit. Need to increase it. We have only 8 users .They use business basic license .

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T12:46:05.9333333+00:00
Robin Ahmed 0 Reputation points
answered 2026-09-11T19:41:08.77+00:00
Jim 0 Reputation points