1,867,185 questions

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2 answers

How do I unblock a sender accidentally blocked?

How do I UNBLOCK a sender that I unnecessarily blocked?

Outlook | Web | Outlook.com | Email
asked 2026-09-15T16:29:16.44+00:00
mark veigl 0 Reputation points
answered 2026-09-15T17:04:33.9766667+00:00
John Jefferson Doyon 88,075 Reputation points Independent Advisor
1 answer

None of the 365 programs will boot up

It keeps saying the app has run into an error and must shut down

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T16:28:31.4+00:00
Anthony Leslie 0 Reputation points
answered 2026-09-15T16:40:49.3766667+00:00
DaveM121 (2) 16,560 Reputation points Volunteer Moderator
1 answer

where can i get a excel full course for student from beginner to advanced

where can i get a excel full course for student from beginner to advanced

Community Center | Not monitored
asked 2026-09-15T16:28:15.77+00:00
commented 2026-09-15T18:15:05.6233333+00:00
Julian Sharp 43,441 Reputation points
0 answers

Only Global Administrator locked out of Azure / Entra ID due to inaccessible MFA phone number

I am unable to sign in to the Azure Portal because Microsoft Entra ID is requiring MFA verification using an old phone number that I can no longer access. The account I use is a Microsoft personal account registered with a custom domain email address. I…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-15T16:27:55.7433333+00:00
幸輝 大橋 0 Reputation points
2 answers

Microsoft 365 and Office

When I open Excel says Activate Microsoft 365 to Create and Edit. This never happened before. I have Office for Home and Student 2021 on My Mac

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-15T16:25:06.6233333+00:00
DAVE HOKE 0 Reputation points
edited an answer 2026-09-15T17:00:01.9966667+00:00
DaveM121 933.5K Reputation points Independent Advisor
1 answer

Can no longer access business subscription and need to update payment.

We have an active Microsoft 365 Business subscription being charged to our organization's credit card. The subscription was originally set up by an employee using our organizational email address. We no longer have access to the administrative account…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-09-15T16:24:39.9266667+00:00
Jessica Thomas 0 Reputation points
commented 2026-09-16T14:42:14.5933333+00:00
Demi Nguyen 2,005 Reputation points Independent Advisor
2 answers

Help please

So on Viva engage I sent a request to join a group by accident, and noe I want to remove it because that group is not used anymore. Is there any way I can do this, please help

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-09-15T16:22:00.6933333+00:00
Anja Soče 0 Reputation points
answered 2026-09-15T16:35:30.2433333+00:00
Chris-D 1,595 Reputation points Independent Advisor
0 answers

i need a product key for windows purchase in 2021

I bought windows in 2021, i can see it in my purchase history. I was never given a product key. I swapped mobos and cant reactivate my windows. I need the product key.

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-15T16:20:33.1466667+00:00
Peter Tran 0 Reputation points
commented 2026-09-15T18:26:58.9266667+00:00
Neil D 34,305 Reputation points Volunteer Moderator
1 answer

Cancel my Microsoft 365 Business Subscription

I have been trying to cancel my Microsoft business 365 subscription but have not been able to do this. I have been on this for over 4 days now and have not still been able to do this. It keeps asking me to sign in to admin centre, but I have not been…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T16:17:37.8533333+00:00
Information 0 Reputation points
answered 2026-09-15T16:23:50.7066667+00:00
Lin v 1,380 Reputation points Independent Advisor
2 answers

How to sync newly-sent emails in Outlook M365/Edge

I'm using a business M365 account to send emails to other users in the same business. Using Outlook in the Edge browser with a Windows 11 laptop. I create an email, opening a new window, and send it. No attachments, to a single user. On returning to the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-15T16:14:03.59+00:00
Richard Curtis 20 Reputation points
commented 2026-09-16T20:06:23.11+00:00
Ryan-N 15,905 Reputation points Microsoft External Staff Moderator
2 answers

Office Uninstall Support tool

Need to use tool to remove Microsoft 365 due to file corruption

Microsoft 365 and Office | Other
asked 2026-09-15T16:12:27.77+00:00
John Brewer 0 Reputation points
edited an answer 2026-09-20T11:58:44.67+00:00
Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
2 answers

I need to contact support

I have spent 5 hrs at minimum trying to follow all of the prompts about how to because I am not receiving emails for the past three days in my outlook mail. I only have .1% usage of storage. I can not seem to contact a real support person. How to you…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T16:11:57.89+00:00
Cheryl Spence-Carr 0 Reputation points
answered 2026-09-15T17:08:41.38+00:00
GsN5034 - IA 77,095 Reputation points Independent Advisor
2 answers

Phone Link

I've never experienced such a screwed-up, convoluted installation process. I now have an 8-digit "one time password code" but no screen prompt to enter the number. What a total screw-up this is...

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-09-15T16:10:15.8+00:00
Mark Jarrett 0 Reputation points
commented 2026-09-19T10:48:09.3566667+00:00
Vikki-T 10,575 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to open my Clipchamp files

Hello I have created a clipchamp project that I would like to go back and edit (actually a few projects). When I click on the file and say load in app, absolutely nothing happens. Zero warning, nothing seems to load and stall or get stuck. Just…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-09-15T16:08:53.55+00:00
Andrea Fryett 0 Reputation points
commented 2026-09-17T08:26:26.7233333+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

Senary Audio Disabled

The senary audio on my Lenovo laptop is not working and says it has been disabled. I did not disable it. All updates have been applied in the past including the latest audio update on 9/4/26. However the audio was working after the 9/4/26 update, but…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-15T16:07:41.52+00:00
Denise Davis 0 Reputation points
commented 2026-09-19T08:32:27.0733333+00:00
Clary-N 16,120 Reputation points Microsoft External Staff Moderator
7 answers One of the answers was accepted by the question author.

Two culprits: Security Update from 9/9, (KB5124008)(26200.9445) and (KB5129195)(26200.9457) installed on 9/15

2026-09 Security Update from 9/9, (KB5124008)(26200.9445) and (KB5129195)(26200.9457) installed today, both managed to render File History useless. I have spent hours and days trying to find a useful solution. I was able to uninstall both culprits and…

Windows for home | Other | Windows update
asked 2026-09-15T16:04:16.18+00:00
Anders Strand-Holm 70 Reputation points
accepted 2026-09-23T12:33:32.12+00:00
Anders Strand-Holm 70 Reputation points
2 answers One of the answers was accepted by the question author.

{"SessionId":"243b01d6-f069-f948-854f-345b0ab8abfd","Timestamp":1789487356720,"Error":"INTERACTIONREQUIRED"}

In spite of successful password change to Msoft 365, my Outlook app fails to recognize the change and I receive this default message

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-15T16:03:42.3233333+00:00
Steve B 25 Reputation points
accepted 2026-09-16T16:23:22.9666667+00:00
Steve B 25 Reputation points
1 answer

Copilot (Free License) Missing in Word and Excel

Our staff who have been using the free Copilot on Windows are saying Copilot is missing from their Word and Excel applications. Has Copilot (free license) been stripped from the MS Office suite?

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-15T15:55:01.4533333+00:00
AJ-4596 20 Reputation points
commented 2026-09-17T06:39:51.59+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

MS Teams stays 'Offline' for one user

I have one Microsoft 365 user whose Teams presence is permanently stuck on Offline and cannot be changed. Selecting Available, Busy, etc. has no effect. The issue occurs in both the Teams desktop client and Teams on the web, so it is not isolated to the…

Microsoft Teams | Microsoft Teams for business | Settings | Online status
asked 2026-09-15T15:54:18.55+00:00
Nathan Carroll 0 Reputation points
commented 2026-09-16T21:03:58.8866667+00:00
Kai-L 19,320 Reputation points Microsoft External Staff Moderator
2 answers

New update for One Note Version 2608

One Note was updated on September 8 and when I use it now, it jumps. I will be writing and it jumps so that part of my writing ends up above or below the line I am writing on. What can I do to fix that?

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-09-15T15:45:46.1366667+00:00
Belva Parks 0 Reputation points
edited a comment 2026-09-16T22:54:59.99+00:00
Hendrix 1,255 Reputation points Independent Advisor