Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,058 questions
1 answer
Requesting a Refund for my purchase
I need a refund for a Microsoft Store app purchase. I purchased VirtualTablet and would like to request a refund. I purchased VirtualTablet from Microsoft Store for ₹264 on September 9, 2026. The app does not work with my iPad/Windows setup, and I would…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked
2026-09-15T14:54:52.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
SUJAL NAYAK
0
Reputation points
answered
2026-09-15T15:27:45.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
179.4K
Reputation points
Independent Advisor
1 answer
Pesquisa de fornecedores
Alguém me consegue ajudar a pesquisar fornecedores por projeto?
Bing | Get started | Search tips and techniques
Bing | Get started | Search tips and techniques
Strategies and methods for refining search queries to obtain more accurate and relevant results.
239 questions
asked
2026-09-15T14:51:32.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 94%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Cristina M
0
Reputation points
commented
2026-09-16T22:42:02.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,540
Reputation points Microsoft External Staff
Moderator
2 answers
Device Encryption Not Available in Settings
Hello there, I'm trying to ensure Device Encryption is turned on for a work project. But the Settings option is not available at all. I did some digging on my own to solve this, but hit a roadblock. This is what my system information says: PCR7…
Windows for home | Windows 11 | Security and privacy
8,717 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
1 answer
suspected tenat compromise/unauthorized global administrador takeover
Precisamos abrir um incidente crítico de segurança para recuperação administrativa de um tenant Microsoft 365. Após um ataque, nossa organização perdeu o acesso de Administrador Global e essa permissão foi concedida a uma pessoa não autorizada. Não…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,159 questions
asked
2026-09-15T14:50:39.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Maycon Januário
0
Reputation points
edited an answer
2026-09-15T15:13:43.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
2,945
Reputation points
Independent Advisor
1 answer
MFA error 500121 – locked out of existing Microsoft Entra tenant – need Tenant Recovery
I am locked out of an existing Microsoft Entra work/school account because the registered MFA methods are no longer usable. Password reset through SSPR using the registered alternative email address was successful. The new password is accepted. Sign-in…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,159 questions
asked
2026-09-15T14:42:52.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
hejdschdee0doubleZ
0
Reputation points
commented
2026-09-19T17:10:46.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,005
Reputation points
Independent Advisor
3 answers
Windows Insider Preview certificate renewal
I forgot to update it before August 8, and I try to update it now, its show me a message that the update was not successful. What should i do?
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-15T14:42:37.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 72%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jaspreet Sangha
5
Reputation points
commented
2026-09-17T11:31:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 63%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Samuel Austin Le Maux
0
Reputation points
1 answer
How to disable age verification for Sandbox accounts?
We are a UK-based development team and we have started to receive content restriction popups on our Sandbox accounts when accessing multiplayer content in Microsoft Store and Xbox Series X|S applications due to the age verification rollout. Is there a…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,572 questions
asked
2026-09-15T14:42:37.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Neil Robertson
0
Reputation points
answered
2026-09-15T14:42:51.57+00:00
AI answer
1 answer
Problema di accesso con Microsoft Authenticator
Sono l'unico Amministratore Globale del mio tenant aziendale. Ho resettato il telefono e non posso più configurare l'app Microsoft Authenticator. Sono bloccato sulla richiesta del codice MFA. Chiedo che il ticket venga escalato immediatamente al Data…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,159 questions
asked
2026-09-15T14:38:43.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 77%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Carlo Bortolami
0
Reputation points
answered
2026-09-15T15:14:53.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
1,830
Reputation points
Independent Advisor
2 answers
converting .pub to .pdf files in bulk?
Does Miscrosoft have pre-written command(s) for converting Publisher format documents to .pdf files before Publisher program is taken down?
Microsoft 365 and Office | Publisher | Other
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
213 questions
asked
2026-09-15T14:38:37.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 18%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVW%3C/text%3E%3C/svg%3E)
Vicki Warhurst
0
Reputation points
answered
2026-09-15T16:32:49.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
108.9K
Reputation points MVP
Volunteer Moderator
2 answers
Fabric Workspace Private Link enabling issue on workspace
We created a Private Link Service (PLS) using a custom deployment and then configured a Private Endpoint for the Fabric workspace, following the Microsoft documentation. However, when attempting to enable Workspace-level Inbound Networking (Selected…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,934 questions
asked
2026-09-15T14:36:36.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 76%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajithgeenukunta
20
Reputation points
answered
2026-09-18T11:04:55.2633333+00:00
Gérard Oomens
131.8K
Reputation points
Volunteer Moderator
1 answer
As requested, your Microsoft 365 Business Basic subscription was canceled Your subscription was canceled on September 15, 2026. If you’re eligible, you’ll receive a prorated credit with your next bill. For details on this subscription, see Microsoft 365
I did not cancel my subscription but I did change my credit card info.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,159 questions
asked
2026-09-15T14:34:36.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
PAUL GREELEY
5
Reputation points
edited an answer
2026-09-15T14:50:51.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,365
Reputation points
Independent Advisor
0 answers
Azure for Students renewal fails after successful academic verification
I previously had an Azure for Students subscription and received the $100 student credit in 2024. I am still an eligible university student and have successfully completed academic verification again using my university email. However, the Azure for…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 40%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH_%3C/text%3E%3C/svg%3E)
1 answer
BitLocker dropping into recovery mode after hypervisor updates
BitLocker drops straight into recovery mode on startup every time we apply hypervisor security updates because the update alters the PCR 11 measurement logs. I would like to know how to suspend BitLocker prior to system updates and refresh the PCR…
Windows for business | Windows 365 Enterprise
1,398 questions
asked
2026-09-15T14:33:07.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIV%3C/text%3E%3C/svg%3E)
Islada Vies
0
Reputation points
answered
2026-09-15T15:21:09.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tracy Le
12,330
Reputation points
Independent Advisor
1 answer
Unable to save or print excel files
I am unable to save or print excel files - greyed out commands. I have Microsoft 365 and renewed my licence in January 2026 As I am 84 and not computer literate I would like someone to talk me through this problem please
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,712 questions
asked
2026-09-15T14:31:32.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Cookson
0
Reputation points
answered
2026-09-15T15:03:30.7466667+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Title: Microsoft 365 Outlook search is not returning recent emails
Outlook is not showing emails from the last 2 days when I search. Older emails appear normally. I'm using Outlook for Windows. What troubleshooting steps should I try?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,719 questions
asked
2026-09-15T14:30:08.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
simple ral
20
Reputation points
commented
2026-09-15T14:34:20.1266667+00:00
simple ral
20
Reputation points
3 answers
Samsung Cloud, No fue posible establecer conexion con su cuenta de Microsoft en Samsung S26 Ultra
Me sale un aviso en la barra de notificaciones. ¿Dónde qué indica que revise mi cuenta de Microsoft? Es un aviso de Samsung Cloud y dice. No fue posible establecer conexión con su cuenta de Microsoft pulse aquí para solucionarlo. ¿Una vez pulso en esa…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,761 questions
asked
2026-09-15T14:27:03.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 22%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Carlos velazco
0
Reputation points
answered
2026-09-17T17:28:13.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
34,315
Reputation points
Independent Advisor
2 answers
Payment Update
I paid my subscription renewal on September 11, however, I keep getting a message to make my payment or lose my Microsoft 365. Can you please update my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,046 questions
asked
2026-09-15T14:23:38.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 26%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dana Romero
0
Reputation points
answered
2026-09-15T14:57:44.8466667+00:00
DaveM121
933.5K
Reputation points
Independent Advisor
0 answers
Office 2021 showing after I install 365 premium
After I install 365 premium, office 2021 still is listed in the account info.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,517 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 61%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Cosmos DB - Container Copy Features
Hello Team, I wanted to know about the current state of the "Container Copy" features in Cosmos DB. Is it in General Available state or in Preview? Is it available for cross-subscription data copy process? Is this a good feature to use for bulk…
Azure Cosmos DB
Azure Cosmos DB
An Azure NoSQL database service for app development.
2,160 questions
asked
2026-09-15T14:20:43.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kaushik Dutta
265
Reputation points
accepted
2026-09-17T10:40:55.3133333+00:00
Kaushik Dutta
265
Reputation points
1 answer
error 500121 - Authenticator App and new iPhone
I haven't been able to access Office 365 in 5 days!!! I have a case number and no one is calling me!!!! I am the Global Administrator for a Microsoft 365 business tenant. I got a new iPhone, and my Microsoft Authenticator registration is still…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,159 questions
asked
2026-09-15T14:19:19.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 31%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Colette Acker
0
Reputation points
edited an answer
2026-09-15T14:51:31.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
4,145
Reputation points
Independent Advisor