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2 answers

SPYWEAR HELP

Hi Everyone: I have Defender as my Virus Program and it seems to do a good job. However, my bank account was hacked recently and before I could log into a new account, I had to have my PC cleaned to make sure there were no hidden problems that…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-09-15T02:32:57.81+00:00
ANITA GALANTE 0 Reputation points
commented 2026-09-16T21:12:27.18+00:00
ANITA GALANTE 0 Reputation points
1 answer

I was chatting to a Live chat agent and got cut off Case number 7109933564 I was speaking with Nathalie JOY

i was chatting with Natalie joy in live chat and got cut off. Case number 7108833564 please reconnect me.

Windows for home | Windows 11 | Settings
asked 2026-09-15T02:28:23.57+00:00
Alan Elliot 0 Reputation points
answered 2026-09-15T02:40:45.6433333+00:00
Abinesh Magudeeswaran 90 Reputation points Student Ambassador
1 answer

In Microsoft Bookings, how do you update the meeting location? Customer never gets updated.

Here's the routine of what happens and where it goes wrong: Business has a shared booking calendar, where customers can set up 1:1 meeting with Staffer. There's no default location. Customer books 1:1 meeting with Staffer. When the Administrator…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-15T02:19:47.6833333+00:00
DBook10 0 Reputation points
commented 2026-09-15T23:29:31.6533333+00:00
Jade Ng 15,490 Reputation points Microsoft External Staff Moderator
4 answers

new account flyout has dissappeared

hi, Why is it the new account control flyout gone again? It comes and goes. Any other people with that issue? Another device has that issue too. Plus, in the account page of the Windows settings, the Microsoft 365 subscription info. is also gone. I can…

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
asked 2026-09-15T02:17:35.73+00:00
Paul Chou 1,466 Reputation points
answered 2026-09-15T03:13:31.7566667+00:00
CrazyKats 19,595 Reputation points Volunteer Moderator
2 answers

I'm willing to pay for support

It seems that MSN has blocked a number of my contacts. And I have played around with the system for hours & hours & hours at this point. The system shows me a brief list of senders that got blocked, probably spammers from the past,…

Outlook | Web | Outlook.com | Contacts
asked 2026-09-15T02:17:31.2433333+00:00
Henry Waxman 0 Reputation points
commented 2026-09-17T23:24:54.4566667+00:00
Chloe-V 12,790 Reputation points Microsoft External Staff Moderator
2 answers

Win10 to Win11 update SNAFU

PC health Check claims that “This PC meets Windows 11 requirements”. Windows Update claims “Your device is missing important security and quality fixes” while also failing to find any additional updates. I’d like to update from Win10 22H2 to Win11 but…

Windows for home | Windows 11 | Windows update
asked 2026-09-15T02:16:33.9566667+00:00
glenn thomas 0 Reputation points
edited a comment 2026-09-15T08:43:43.15+00:00
Neil D 34,295 Reputation points Volunteer Moderator
2 answers

Web App for Containers: Unable to Access or Edit Files in Deployed Container Image

Problem description I am trying to find and edit JavaScript files within my deployed container image for a Linux Web App running on Azure. The container is pulled from a registry and is configured as a single container pulling from Azure Container…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,048 questions
asked 2026-09-15T02:07:36.9833333+00:00
andycahn-6863 0 Reputation points
answered 2026-09-15T03:22:34.5266667+00:00
Venkatesan S 10,830 Reputation points Microsoft External Staff Moderator
1 answer

Persistent account-level session lockout defect at 12-19 messages across all platforms (Tickets #Moderator note: PII removed, #Moderator note: PII removed)

I am experiencing a persistent, account-level session lockout defect where conversation sessions automatically cap out after only 12 to 19 messages. This behavior is entirely device-agnostic and reproduces consistently across the web interface, desktop…

Microsoft Copilot | Other
asked 2026-09-15T02:06:37.7266667+00:00
Mimi H 5 Reputation points
commented 2026-09-19T00:22:59.2533333+00:00
Mimi H 5 Reputation points
2 answers

unable to activate windows after upgrading my pc

Upgraded my pc with a new motherboard and cpu and cannot activate windows with my pre-existing product key.

Windows for home | Other | Licensing and activation
asked 2026-09-15T02:05:07.6066667+00:00
Carl Morgan 0 Reputation points
answered 2026-09-15T02:37:31.8166667+00:00
EmilyS726 267.4K Reputation points Independent Advisor
2 answers

Recover an old hotmail account

When microsoft retired the hotmail account, it required me to use outlook instead. I kept my old hotmail email to the outlook and added an outlook email. At the time, i still was able to have both emails available to me for a short while. I am trying to…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T02:03:41.87+00:00
madi fabian 0 Reputation points
answered 2026-09-15T04:04:54.7933333+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My Hotmail account was compromised

My Hotmail account was compromised and the attacker sent emails from it. I immediately changed my password. Since then, I can send emails but cannot receive any new emails. Incoming test messages do not arrive even in Outlook on the web. There are no…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T02:02:53.3666667+00:00
diane tomlin 100 Reputation points
accepted 2026-09-16T01:14:41.64+00:00
diane tomlin 100 Reputation points
1 answer

Asking for a Refund

Hello, I accidentally purchased Microsoft 365 Premium and was charged 859.99 SAR on June 19, 2026. I did not intend to purchase the Premium annual subscription. I have already turned off recurring billing, but I would like to request a refund for this…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T01:58:32.7966667+00:00
Raghad Eter 0 Reputation points
answered 2026-09-15T02:46:15.2033333+00:00
SD - IA 179.3K Reputation points Independent Advisor
2 answers

How do we fix managed installer rules when WDAC blocks trusted ConfigMgr apps ?

WDAC rules meant to trust configuration manager installs are failing, blocking approved deployments. How can we fix Managed Installer tracking and restore proper authorization ?

Windows for business | Windows 365 Business
asked 2026-09-15T01:54:45.0266667+00:00
Patel Krishna 40 Reputation points
answered 2026-09-15T02:34:41.1466667+00:00
VPHAN 43,660 Reputation points Independent Advisor
0 answers

Founders Hub Milestone 2 declined — reason "New/Low Info LI" unclear, no follow-up in 12+ days (SR 2609030030000379)

Hi, hoping a Microsoft for Startups team member can help unblock this. Timeline: Sep 2, 2026: Submitted Founders Hub application (Milestone 2, $5,000 Azure credit) Sep 2-3, 2026: Application declined with no reason given ("We couldn't verify your…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,682 questions
asked 2026-09-15T01:49:57.5366667+00:00
Simrandeep Singh 0 Reputation points
1 answer One of the answers was accepted by the question author.

Hotmail can send email but cannot receive new email

My account was compromised and the unauthorized person sent emails from my account. I immediately changed my password after discovering this. Since then, I can send email, but I cannot receive any new messages.I have tested this by sending an email to my…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-15T01:48:13.7866667+00:00
diane tomlin 100 Reputation points
accepted 2026-09-16T14:44:23.97+00:00
diane tomlin 100 Reputation points
1 answer

Cannot access Microsoft Apps on Desktop

I purchased a Microsoft home office package a few years ago. It gave me Excel, Word and Powerpoint. I've been using it for years, but now I cannot edit any excel document. It prompts me to login to my Microsoft account so I can edit the document, but…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-15T01:47:56.8933333+00:00
Allison 0 Reputation points
edited an answer 2026-09-17T04:16:04.84+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
3 answers

How to fix handling settings on Outlook

Not sure what I did wrong my first question was deleted. I just need to change my email settings back to Standard from Strict and it keeps reverting back. Anyone know how to fix that please. DL

Outlook | Web | Outlook.com | Email
asked 2026-09-15T01:47:24.3666667+00:00
Deborah Laing 5 Reputation points
commented 2026-09-15T03:33:53.2033333+00:00
Deborah Laing 5 Reputation points
1 answer

Unable to open one excel document.

Hi, I work for Government of South Australia. The suite of Microsoft Office is purchased & managed centrally. I have problem in opening one of the excel files. Initially it asks for the options to update/ do not update the external links of the file…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T01:41:58.1166667+00:00
Shubhraj, Shubhraj (AGD) 0 Reputation points
commented 2026-09-16T06:49:25.63+00:00
Jade Ng 15,490 Reputation points Microsoft External Staff Moderator
1 answer

I am being given the eternal runaround on my Windows Digital License activation after installing a BIOS update that changed secure boot keys.

I have a Windows 10 Pro Digital License which still shows in the Order History of my Microsoft Account. The windows settings app tells me that the hardware of my device has changed with error code 0xC004F211. The Troubleshoot button under that will…

Windows for home | Windows 10 | Security and privacy
asked 2026-09-15T01:38:48.4766667+00:00
epic Dabber 0 Reputation points
commented 2026-09-16T13:17:27.81+00:00
epic Dabber 0 Reputation points
1 answer

signing in!

why it keeps asking me to sign in every time?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-15T01:25:09.1433333+00:00
Raul Lopez 0 Reputation points
answered 2026-09-15T02:05:10.22+00:00
CrazyKats 19,595 Reputation points Volunteer Moderator