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92 answers One of the answers was accepted by the question author.

USB-IF xHCI USB host controller driver problem

My new Windows 8 in Sony VAIO has detected problem with the driver for USB-IF xHCI USB host controller, which Windows couldn't reinstall. What to do? I haven't made the recovery disks yet! Please reply... Thanks

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-01-03T05:58:56+00:00
Anonymous
92 answers

KB 2670838 - The EVIL UPDATE

Microsoft: Why don't you fix the errors caused by KB 2670838 instead of having my computer re-install it as part of IE 10 without giving me any warning that it was going to do that? This update has two effects on my system*; 1. For whatever reason,…

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-03-16T20:00:56+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Windows 7 is unable to detect any wireless networks, 'No connections are available'.

I was trying to connect to my work's wireless network which has some security settings. I was trying to speed it up by checking the properties of that connection (right-click on the network name, clicked status). There was a button with the…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2010-05-13T15:36:14+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Windows Vista USB Device Not Recognized

I have tried all of the suggestions to fix this problem. What else is there to do. Right now I am running the systm scan throught the command prompt. The last thing I had plugged into my computer before the USB error messsage appeared was my iPod. I…

Windows for home | Previous Windows versions | Devices and drivers
asked 2009-07-01T15:21:59+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest updates to Photo Viewer

New PC with Windows 7.  Photos taken before new PC either cannot be viewer, or can be viewed but are in the wrong folder with the wrong file names (i.e. picture of CAT is labeled as DOG)

Windows for home | Previous Windows versions | Music, photos, and video
asked 2010-02-16T02:21:05+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Wireless Network Will Not Connect Automatically On Boot

I have Windows 7 Professional.  Every time I boot up I have to to click on wireless icon & enter code key to connect to net.  When I go to Network & Sharing Center, active network is showing.  When I go to Manage Wireless Networks, active network…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2010-02-12T14:42:33+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Cisco vpn client minimized to taskbar and stays in status: disconnect

I used 5.0.07.0240 cisco client vpn for 1 mth with my windows 7 -64 bit pc. Worked fine for 1 mth. Suddenly today when I double click on the icon to start it up, VPN automatically minimizes down to the task bar with a status of Disconnected. It does not …

Windows for home | Previous Windows versions | Internet and connectivity
asked 2010-04-28T17:27:46+00:00
Anonymous
92 answers

The More Creative and More Precise Modes Disappeared on my Copilot Homepage.

While utilizing Copilot as usual to assist with daily coding tasks, the more creative and more precise modes disappeared suddenly after I refreshed Microsoft Edge. This issue also occurred with the Copilot button on my Windows. Both modes vanished,…

Microsoft Edge | Other | Windows 11
asked 2024-05-19T03:57:05+00:00
Anonymous
92 answers

[Resolved in Build 22567] New Task Manager reverting back to the old style with Build 22557.1, randomly on different machines.

After updating to Build 22557.1 on 2/16/2022 the new style Task Manager showed up and worked as advertise in the blog except for a minor bug with the Title of the tabs defaulting to Processes regardless of the tab selected to open as default in…

Windows Insider program | Windows Insider preview | Desktop environment and Start menu
asked 2022-02-18T16:00:07+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Microsoft Rewards: Daily points issues

Seems that for the past week Microsoft Rewards has not been working/stable. I've submitted multiple feedback requests looking for answers and havent been provided any resolutions. Daily Search points - I've had issues getting my max points of 170, it…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,344 questions
asked 2023-11-29T01:42:08+00:00
Anonymous
92 answers

Surface Pro 2.5 i5 4300U 1.9 Ghz 2.5 Ghz

I am not an IT guy.  Did Microsoft release a Surface Pro 2.5?  I returned my Surface Pro 2 (v. 256GB) because of the poor performance after the failed12.10.13 firmware update. I recall the SP2 I returned having a i5 4200U processor.  To my surprise, when…

Surface | Surface Pro | Power and battery
asked 2014-01-02T02:42:48+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Unable to load "Switch Out of S Mode" screen in Microsoft Store

I recently purchased a Microsoft Surface Go for travel, and although I'm enjoying it thus far there is a need to switch out of S Mode to install one or two additional programs. I've followed all of the steps to reach the "Switch Out of S Mode"…

Surface | Surface Go | Install and update
asked 2019-07-29T23:01:55+00:00
Anonymous
92 answers One of the answers was accepted by the question author.

Surface pro 4 - clock speed of CPU keeps the same

After updating to windows 10 (1607), I find that the clock speed of the CPU keeps to be 2.92GHz when plugged, and to be 2.47GHz when using battery. My surface pro 4 has a core i5 CPU. It seems strange because the clock speed of CPU should change with…

Surface | Surface Pro | Display and screen
asked 2016-08-03T03:19:10+00:00
Anonymous
92 answers

Wireless Display Adapter Disconnects

Using the adapter with my Surface Pro 3 and I'm seeing lots of disconnects especially during videos. Anyone else seeing this. ***Post moved by the moderator to the appropriate forum category.***

Surface | Surface Pro | Display and screen
asked 2014-11-01T03:05:49+00:00
Anonymous
91 answers One of the answers was accepted by the question author.

Microsoft excel stock data not updating today, May 16th, is this a know issue?

Microsoft excel stock data not updating today, May 16th, is this a know issue?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2025-05-16T03:10:12+00:00
Anonymous
91 answers One of the answers was accepted by the question author.

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Each time I press the READ ALOUD button, it gives me this error message: "To choose what voice you hear while using Read Aloud, sign in with your Microsoft account." But I am signed into my MS account. It appears that my credentials cannot be…

Microsoft 365 and Office | Word | For home | Windows
asked 2023-07-11T03:45:07+00:00
Anonymous
91 answers

I think my Microsoft account has been hacked

* Locked Hi, I cannot access my Microsoft 365 account anymore. I think my account has been hacked because when I try recovering the password, the email displayed is apparently from a Czech Republic domain (.cz). However, I have never had any .cz…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2023-07-26T08:29:11+00:00
Anonymous
91 answers One of the answers was accepted by the question author.

When I copy and paste onto an email outlook does not keep source formatting. I have been through so many options screens. How do I keep the source formatting intact?

When I copy and paste onto an email outlook does not keep source formatting. I have been through so many options screens. How do I keep the source formatting intact? For instance I'll copy an excel file and paste it and it only come out as plain text .…

Microsoft 365 and Office | Excel | For business | Other
asked 2023-05-01T15:00:25+00:00
Anonymous
91 answers One of the answers was accepted by the question author.

I am finding Publisher 2013 unbelievably slow, so slow as to be unworkable.

I have a new laptop and it handles all programs well including Photoshop but Publisher 2013 is extremely slow.  Even highlighting text can take over a second.  Earlier versions of Publisher are fine.  Can anyone suggest a cause and a solution?

Microsoft 365 and Office | Publisher | For home
asked 2013-03-25T23:19:54+00:00
Anonymous
91 answers

(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get…

Outlook | Windows | New Outlook for Windows | For business
asked 2024-05-08T12:25:18+00:00
Anonymous