(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-05-24T15:08:22+00:00

    I have had the same issue ever since the new outlook launch. It does not happen with every reply/forward email, but it happens enough that I don't realize an email has not been sent for days or even weeks. I then have to recreate the email to send as it will not allow me to send from drafts. This is a huge issue and that there is no resolution is not acceptable. Reverting back to the old outlook is not a solution given the settings are not the same and you will ultimately force me to use the new version. It would be great if this were a top priority.

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  2. Anonymous
    2024-05-16T14:56:41+00:00

    I have the exact same issue and it is maddening to see emails that I sent not going out. How is this not something they have fixed already?

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  3. Anonymous
    2024-06-13T17:54:17+00:00

    I am also having the same problem. some of my emails go through with no issue, then boom...all of a sudden, they start going into my draft and not send. It's really hard when you have an urgent mail that you are trying to respond back to.

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  4. Anonymous
    2024-06-11T11:51:22+00:00

    I'm having the same problem.

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  5. Anonymous
    2024-07-24T08:25:18+00:00

    Exact same issue here. Emails have been stuck randomly in the "drafts" folder for the past couple of weeks. This is unbelievable. How can Microsoft let core features of their product get so disfunctional for multiple weeks on end after multiple users have reported the issue?!?!?

    The workaround proposed above does not help.

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