(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-23T10:46:44+00:00

    Have been on New Outlook for over a year now and not had this problem until today. I have two emails that I want to send in the drafts folder and message I'm getting is "Something went wrong and we havent sent your message yet" If I click on the email in the draft folder I do get the option to send . It clears the drafts folder but does not show in the sent folder. Clicking on drafts brings it back agai.

    I am getting new emails in my in box.

    Any suggestions? I'm on AOL email .

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  2. Anonymous
    2025-07-10T18:01:31+00:00

    Having the same issue. Very frustrating!

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  3. Anonymous
    2025-07-10T09:53:36+00:00

    I am on a different email provider but I have all the same issues.

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  4. Anonymous
    2025-02-19T14:22:06+00:00

    I have retyped the same reply three times now and they are all just stacking up in the drafts folder and not sending. I have resorted to using my classic outlook to send messages as it is not working from the new outlook.... I am so fed up with this version and do not understand why Microsoft has done nothing about it......

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  5. Anonymous
    2024-05-08T13:14:39+00:00

    Hi

    I am an Independent Advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.

    I am sorry to hear that you are experiencing this issue and I hope the following suggestion will work in your case.

    The New Outlook is still in development by Microsoft and new features will be added over the next couple of months.

    You can find all the expected dates in this link: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Outlook%2CDesktop%2CWeb&searchterms=New%2COutlook

    Should the issue you experience have an impact on you, I suggest you revert to the Classic Outlook for now.

    Please let me know if that helped.

    Regards

    Casper

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