(New Outlook) Email Stuck in Draft Folder Forever & Not Sending

Anonymous
2024-05-08T12:25:18+00:00

Hello Microsoft Community. I've seen various versions of this bug around and it seems to not be getting resolved. It would be great if others could simulate my use case for this bug and confirm it's not just me - as well as pose a solution or help me get Microsoft to address it!

In a nutshell, emails in the New Outlook (PC) will get stuck in 'Drafts' forever in the following scenario (imap emails):

  • I am Replying to or Forwarding an email from my Inbox.
  • If I Archive the original email in my Inbox after finishing my Reply immediately after hitting 'Send'. In other words, if I don't wait 3-5 seconds to ensure it sends first.
  • The email will get STUCK in Drafts and never Send. There's nothing I can do to Send it. I have to go find the original email and retype and send the message.

Feel free to watch this short video showcasing exactly what's happening: https://youtu.be/yv3797dJlj8

Thoughts?

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-01-21T19:59:48+00:00

    Same thing happens to me. However, I discovered that the emails remain in drafts only if I do something (delete, archive, move) the original email to which I am replying prior to the email send buffer time. If you allow the email to get through the buffer time before taking an action on the original email, (5 to 10 seconds if you have moved the settings to wait 5 or 10 seconds before sending an email), it will send.

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  2. Anonymous
    2024-10-08T12:45:31+00:00

    Exactly the same happening to me. Very annoying.

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  3. Anonymous
    2024-10-08T02:21:17+00:00

    I have the same issue. I shouldn't have to remember to check my drafts folder!!! It has cost me big time. Very important email was not sent and was hidden in my inbox as a draft. Only found it when i went looking for the reply i thought i sent about 4 weeks later. This IS NOT GOOD ENOUGH. It needs to be fixed ASAP. We all rely on this technology now so it should operate as expected.

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  4. Anonymous
    2024-09-25T16:08:50+00:00

    Same problem. Emails will either get stuck in drafts and not send at all or some are in drafts but they are in the sent folder as well. It's so frustrating that this hasn't been corrected yet!

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  5. Anonymous
    2024-07-30T15:14:54+00:00

    I have this issue as well.

    I second that! Anywhere we can be notified of a fix? Some people insist on using the new Outlook as its readily available and I need to notify them of an official fix.

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