38 questions
64 answers
Surface Duo 2 tap to pay using Google Wallet stopped working
Tap to pay using Google wallet when connected to an approved credit card is no longer working. The issue presented in the last few days prior to the security update. I've used it flawlessly for many months on this phone and now it refuses to work, it…
Surface | Surface Duo | M365 apps and services
asked
2023-08-10T10:09:13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
63 answers
Microsoft Support and Recovery Assistant (SaRA) is Dead? November 2024
Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help. I can't seem to open it anymore. It was my very effective tool to troubleshoot Office application problems. Can you help provide alternatives? and…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,687 questions
asked
2024-11-28T08:06:29+00:00
Anonymous
asked
2025-07-21T21:09:45.31+00:00
Anonymous
63 answers
Not able to paste any images onto Microsoft whiteboard
Hi, I'm not able to paste any images that I have copied onto a blank Microsoft Whiteboard. I haven't experienced this problem until today. Does anyone know how to fix this? I've tried closing the application, restarting my computer, repairing the app in…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,334 questions
asked
2024-04-12T10:11:38+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
63 answers
A shared folder in one drive, cannot be synced to explorer. Option no longer available
Good morning, I am an experienced IT professional. I have already confirmed permissions to one drive folders are fine. And, one drive has been reinstalled etc. The account in question is just a free outlook.com account. Issue - You used to be able to…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,165 questions
asked
2024-06-17T23:34:45+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
63 answers
How to cancel and refund subscription
Pls end the this subscription and I want a refund for this.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,165 questions
asked
2024-04-07T02:04:53+00:00
Anonymous
asked
2025-07-21T21:08:42.7333333+00:00
Anonymous
63 answers
Enable AI copilot in Office 365
Dear Microsoft Support, I hope this email finds you well. I recently learned about the new AI "copilot" feature in Outlook and I'm interested in enabling it on my account. However, I'm having trouble finding specific instructions on how to do…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,249 questions
asked
2023-03-17T23:00:11+00:00
Anonymous
asked
2025-07-21T21:05:31.1933333+00:00
Anonymous
63 answers
Can I turn off the OneDrive "For You" section thats just started to appear
Hi there, just recently my OneDrive now has a "For you" section to "access my memories" and is showing some random pictures. Is there a way to disable/turn off this feature ? Thanks in advance.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,165 questions
asked
2022-04-03T13:13:23+00:00
Anonymous
asked
2025-07-21T21:04:26.14+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
Microsoft Office has Identified a Potential Security Concern
Hi, Starting this afternoon, when I copy an paste an HTML-based wiki file (from Zendesk) into Word, I see the attached error. I perform this operation numerous times, and never saw this notice until today. I have Word 365 Win10. The problem does not…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,774 questions
asked
2021-07-02T22:06:41+00:00
Anonymous
asked
2025-07-21T21:03:19.65+00:00
Anonymous
63 answers
Pronouns in Microsoft Profile
Hello, I am interested to learn more about any efforts to include pronouns in Microsoft profiles including Microsoft Teams. Best, Jake (He/Him)
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,165 questions
asked
2021-02-12T15:39:12+00:00
Anonymous
asked
2025-07-21T21:02:02.78+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
Search button will not search on the subform
I am just learning Access but have a fair knowledge of the basics so far. I had a table with all of my info I wanted to track and I had a form with a search button that would search everything. I watched the MS videos on database design and discovered …
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,919 questions
asked
2015-09-28T14:06:18+00:00
Anonymous
asked
2025-07-21T20:55:16.3333333+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
PowerPoint Mac 2016: The image part with relationship ID rId2 was not found in the file.
AAHHH! I just upgraded to PowerPoint for Mac, Office 2016, and I'm getting this same error. I spent a whole week on a presentation that I'm doing to tomorrow and almost all of my images have disappeared. THIS IS TERRIBLE! I'm not sure what I'm going to…
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,086 questions
asked
2015-09-21T02:14:12+00:00
Anonymous
asked
2025-07-21T20:55:16.3333333+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
excel 2013 crashes in windows 8.1
Hi, I've made a fresh install of windows 8.1, and then office 2013. However excel 2013 crashes every time right after I try to scroll down. Works in safe mode There are no add-ins installed Other office programs work fine already completely…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,929 questions
asked
2013-10-22T15:52:25+00:00
Anonymous
asked
2025-07-21T20:54:17.3966667+00:00
Anonymous
63 answers
Visio 2013 VERY slow
I upgraded to Visio 2013. I am using the standard detailed networking template. After adding a few items, Visio has gotten so slow its almost unusable. WWhen I move icons it takes 3-5 seconds to give me back control. ITS terrible. I have a Thinkpad T510 …
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,919 questions
asked
2012-11-08T17:47:50+00:00
Anonymous
asked
2025-07-21T20:53:07.3066667+00:00
Anonymous
63 answers
“The Clipboard cannot be emptied. Another program might be using the Clipboard” Oct 2012 Office 2010 Excel.
“The Clipboard cannot be emptied. Another program might be using the Clipboard” Oct 2012 Office 2010 Excel. Some of our users get this error when working on xlsx spread sheets, The Clipboard cannot be emptied. Another program might be using the…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,929 questions
asked
2012-10-15T04:13:46+00:00
Anonymous
asked
2025-07-21T20:53:07.3066667+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
Heading 2 numbering not resetting to follow preceding Heading 1.
I have a document in Word 2007 that I have created for use as a template. I have done this via the modification of another document that was already fomatted with TOC, headers and footers, page numbers, heading numbering etc. I have been…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,774 questions
asked
2011-02-24T03:04:29+00:00
Anonymous
asked
2025-07-21T20:52:09.7233333+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
Office 2010: printing does not respect properties of printer
Hi, I am using O2010 Professional Plus UK. It seems that O2010 ignores all setting of the Properties of the printer and only applies the settings you see on the print page of Office itself. That means that all other options of the printer are out of…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,774 questions
asked
2010-07-01T07:32:35+00:00
Anonymous
asked
2025-07-21T20:52:09.7233333+00:00
Anonymous
63 answers
One of the answers was accepted by the question author.
Word 2007 and 2010 open files read only
I have word 2003 files that I am now opening with word 2010 (recently upgraded from 2007). All existing files open as read only and I can't save them. Even newer docx files. How do I solve this?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,774 questions
asked
2010-07-04T20:57:05+00:00
Anonymous
asked
2025-07-21T20:52:09.7233333+00:00
Anonymous
63 answers
Cannot Get Mail The mail server "imap-mail.outlook.com" is not responding.
Suddenly Cannot Get Mail on my iPhone. And a message The mail server "imap-mail.outlook.com" is not responding.comes out. I tried a lot of things but it’s not working. Some one might help with this issue. Thanks
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,498 questions
asked
2024-09-25T15:25:14+00:00
Anonymous
asked
2025-07-21T19:41:00.3533333+00:00
Anonymous
63 answers
Outlook.com prompts to Enter a new folder name, when I click on "Move to", then "Move to a different folder"
I have always been accustomed to clicking on the Move To button, then unless the folder I want to move to appears on the history list of the last 8 or so folder names, I click on Move to a different folder. This has STOPPED working. When I click on…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,092 questions
asked
2023-10-23T00:28:36+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous
63 answers
Receiving email on alias but not able to send any emails - Outlook on the web?
Hey folks, I've created a couple alias email addresses via Outlook itself (via https://account.live.com/names/Manage) but recently when I try sending an email from any of them it simply does not get sent? I can receive emails on those aliases. This on…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,851 questions
asked
2024-02-17T17:16:09+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous