Not able to paste any images onto Microsoft whiteboard

Hi Roxanne

This afternoon I had a live chat with Microsoft support. The consultant tried everything. He took control of my computer and uninstalled and then reinstalled whiteboard, still no improvement! By the way when he reinstalled, all my boards were still there! He checked all the settings on my computer and found no joy! He reported the problem to technical department and asked them to look into it. He suggested we wait 24 to 48 hours, and the glitch may have been repaired. Then try again. I have a case number and will report back to them if there is no improvement.

This needs fixing ASAP!

What is wrong with this product? Continuously suffers from problems.

Fix the copy and paste feature

Fix the lag issue

Make it OFFLINE!!!!!!!!

ITS NOT ROCKET SCIENCE MICROSOFT HOW HAVE YOU GOT THIS SO WRONG!

This situation is absurd. I've encountered the issue and attempted all available methods, including uninstalling and reinstalling the app. Microsoft consistently seems to introduce such problems without thoroughly testing the app with new updates. It's incredibly disappointing.

Oh, wow, thank you so much for raising this flag for us all, Joan! Even one day of this issue was hugely frustrating, for me. I'm a math tutor, and sometimes my students send in their problem sets right before a session or even hold up their questions to the camera, during the session. Cutting and pasting screenshots has been my go-to, efficient way of adding such images to my whiteboards, but yesterday I had to use Paint as an intermediary to process and save every image, before then rummaging through my file system to add the new files. Everything slowed to a crawl. Thank you so very much for bringing this to Microsoft's attention. You're helping us all!

Hi Roxanne

I have just checked and it still does not work although on the Microsoft Support site my case number:- 7039346135 has been closed and it states that the problem has been resolved! This is definitely not the case! Apparently, there is no support until 2pm this afternoon. I will retry later today. This is also a huge problem for me, as I am a Chemistry teacher and I need to paste difficult diagrams into whiteboard during my online lessons. I also need to solve complicated calculations with the students. It is so convenient to copy and paste the question onto the board and then work through the problem with the students!