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2 answers

Pinning Emails

All my emails have recently started pinning in New Outlook (and web version). I do not have any rules setup, and I've tried uninstalling/reinstalling and the only thing that fixes it is going back to the Classic version. This is my work email.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T20:48:16.8066667+00:00
Chastity Johnson 0 Reputation points
edited an answer 2026-09-11T01:22:50.7666667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

I cannot access my Microsoft 365 Business Account

I am paying for a subscription but when I put in my email address it says it is not found on the system. I have a Primary Tenant Id, so I should have access to the system. How can I login when it will not accept the email address?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-19T21:24:45.9933333+00:00
Wilson Judd 0 Reputation points
edited an answer 2026-09-11T01:22:24.32+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Iphone notes synced with outlook exchange were lost. need them recovered

I had Notes stored under an Exchange account on my iPhone. I recently signed into/reconfigured that Exchange account, and afterward the notes disappeared. The Exchange folder and my old Notes subfolder are still visible, but the notes inside are gone.…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-20T17:26:07.6466667+00:00
matt whelan 0 Reputation points
edited an answer 2026-09-11T01:21:39.31+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

How to revert back from new chat to classic general post from iphone.

I have tried the separate method through settings and it doesn't work, nor does the offload or reinstall or delete app. When I click General tab it automatically converts to chat. It's like a glitch

Microsoft Teams | Microsoft Teams for education | Teams and channels | Other
asked 2026-09-09T23:59:17.89+00:00
ANNETTE WILLIAMS 0 Reputation points
commented 2026-09-11T01:21:16.0433333+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
1 answer

Remove formatting In the notes tab in Microsoft teams - Like remove bold and underline.

Everytime I try disabling underline when adding points in Notes in Teams, it keeps on repeating. Its frustrating. I tried removing it many times. Everytime i hit enter, what i type is again underlined. How to disable formatting please

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-20T19:28:10.0066667+00:00
YASH KARKHANIS 0 Reputation points
edited an answer 2026-09-11T01:20:49.67+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

MICROSOFT AUTHENTICATOR ON NEW DEVICE

I previously used Microsoft Authenticator on your personal phone but i lost the phone and now i am unable to access my work email on the new device. It is a domain mail and i no longer have the old device. i did not switch platforms, both phones are…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-20T20:03:36.4833333+00:00
Joyce Olayinka 0 Reputation points
edited a comment 2026-09-11T01:20:22.8133333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Email password issue

Very frustrated with microsoft. I've contacted the telephone support and actually spoken to 3 people, but the calls keep getting disconnected. Alternatively the AI system directs me to an address which returns an error message, when I use the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T02:57:20.1433333+00:00
Moolap Car Care 0 Reputation points
commented 2026-09-11T01:19:51.3266667+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
2 answers

How to write an email and leave it in my bosses drafts for him to review and send?

I have sending and delegator permissions for my bosses email. I would like to draft responses for him to review and send at his leisure, but when I write a response (even when I change who it is from), it saves in my draft folder versus his.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-20T22:23:36.74+00:00
Daniella Bernacchi 0 Reputation points
edited an answer 2026-09-11T01:19:22.49+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

i cannot sign in to my account

I have a work Microsoft account and i cannot log in

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-21T17:10:31.05+00:00
على حلمى على حموده 0 Reputation points
edited an answer 2026-09-11T01:17:14.2266667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

TargetOfficeVersion in SharePoint .csproj only accepts 19.0 for SharePoint 2019

According to the ISharePointProject.TargetOfficeVersion page, the only acceptable values for this are 14.0 and 15.0. When entering those, I get warnings that the SharePoint version 2010 and 2016 are not installed on this server. I am unable to connect to…

Microsoft 365 and Office | SharePoint Server | Development
asked 2026-08-21T18:16:26.2233333+00:00
Adam Shigley 0 Reputation points
edited an answer 2026-09-11T01:16:57.3566667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

how to by Microsoft Teams Essentials plan

We need support to purchase a Microsoft Teams plan for our company.

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-08-24T16:15:21.0233333+00:00
Amarjeet Kumar 0 Reputation points
edited an answer 2026-09-11T01:16:35.4966667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Polls missing on ribbon

I sent out several scheduling polls today. When I click on the view all your polls button in the email from a response it just opens outlook in the cloud. I have been searching for the planner access to these polls and I cannot find it. I have the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T16:59:51.58+00:00
Cheryl M 5 Reputation points
edited an answer 2026-09-11T01:16:00.25+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

embed codes are no longer working from office 365 content

embed codes are no longer working from office 365 content. what has happened and how do we deal with it?

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-08-24T18:14:13.4033333+00:00
Cassandra Mark 0 Reputation points
edited an answer 2026-09-11T01:13:43.47+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Duplicate Email

I have a business account with an email address that I previously used but deleted. OneDrive is not giving the new account access but the old one- how do I fix that?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-24T18:45:57.1166667+00:00
ScHa 0 Reputation points
edited an answer 2026-09-11T01:12:33.08+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

How can I select to see message size column in New Outlook

I can't seem to find how to add columns in the New Outlook Email app for Windows.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-24T19:18:21.3433333+00:00
Lester Kalms 0 Reputation points
edited an answer 2026-09-11T01:11:57.5333333+00:00
Hendrix 1,005 Reputation points Independent Advisor
4 answers

How can Chinese students still work in our team now that MS Teams has been discontinued in China?

Since last month the MS Teams Personal (Free) account has been discontinued in China. However I read this information on the Teams website: This change applies only to Teams for personal use in China. It does not impact your ability to: Access Teams…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-09T07:51:13.8833333+00:00
Bert Verhage 0 Reputation points
commented 2026-09-11T01:11:44.1133333+00:00
EmilyS_726 27,750 Reputation points Volunteer Moderator
1 answer

We are not seeing update subscription dates for A3 licenses in Microsoft Admin Console

Hello, We renewed our subscription through CDW-G, which is who we initially purchased our A3 license through and it is still showing a experation date of 8/31/26. Our renewal date was 8/7/26

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-25T15:40:13.51+00:00
Tony Tipton 0 Reputation points
edited an answer 2026-09-11T01:10:44.5233333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

how do i ARCHIVE AN ENTIRE FOLDER?

how do i archive an entire folder in the new outlook

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-25T16:41:28.0133333+00:00
Rob Alberts 0 Reputation points
edited an answer 2026-09-11T01:09:21.25+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Customizing PCASE Status reason column - how to change fill colour?

We used to be able to customize the fill colour, or remove the fill colour, from the Status Reason boxes on PCASE. It appears that is no longer an option. As the fill is dark blue for "in progress" and "finalize" it is difficult…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T19:53:18.1633333+00:00
Renay 5 Reputation points
commented 2026-09-11T01:09:09.8333333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
1 answer

speak with agent

outlook stopped working with old desktop icon. i cannot set up email account on new outlook. tried all options myself for manty hours. Please help.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-11T00:26:04.03+00:00
andreas juon 0 Reputation points
answered 2026-09-11T01:09:00.63+00:00
Kayece Jan Mae Amizola 16,670 Reputation points Independent Advisor