Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,896 questions
2 answers
I need to get back into my usual hotmail account but it takes hours and doesn't let me complete login
I had to restart my laptop and lost the ability to do 2FA for my hotmail account as there was no phone signal. Before doing that I sent a message to change one of my security settings so that I will always have access to 2FA anywhere in the world. I…
Outlook | Web | Outlook.com | Email
asked
2026-09-13T01:18:07.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Craig McGarrity
0
Reputation points
answered
2026-09-13T04:42:07.8433333+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
2 answers
Teams Meetings - wrong names shown
When on a Teams call - my correct name is shown within the call. However at the VERY TOP RIGHT of the page - in the grey section it has my wifes name and we do not know how or why. Where can this be changed please?
Microsoft Teams | Microsoft Teams for business | Settings | Other
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
731 questions
asked
2026-09-12T16:22:50.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 69%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Alec Fitzsimons
0
Reputation points
answered
2026-09-13T04:41:00.7666667+00:00
EmilyS_726
29,800
Reputation points
Volunteer Moderator
2 answers
How Can I stop an email from opening another window with the message in web Outlook?
I do NOT want a pop-up window when I open my mail in the reading pane. It's really infuriating because I have a lot of mail to go through, and when checking the box to delete multiple junk emails, invariably it will pop-up window when I'm trying to check…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,896 questions
asked
2026-09-13T03:18:00.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Melissa L
15
Reputation points
answered
2026-09-13T04:34:12.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,810
Reputation points
Independent Advisor
2 answers
my outlook is locked, I can enter with my credentials, but I can't receive emails neither sent
more than ten days with my outlook account locked, despite I have paid my annual subscription (outlook + one drive)
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,896 questions
asked
2026-09-13T03:31:06.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Edyberto C
0
Reputation points
answered
2026-09-13T04:26:59.62+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
1 answer
My ex is the organizer of my Microsoft account I need control.
I understand from a previous question that apparently the only solution is to buy a second subscription which is wild since I purchased through an annual plan, however, I don't understand how I am supposed to transfer mine and my children accounts to the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,206 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
I bought fortnite crew on the wrong account in microscoft shop and I want a refund pls
I accidentally purchased Fortnite Crew on the wrong Microsoft account. I intended to purchase it for a different account and would like to request a refund for the purchase.
Windows for home | Windows 10 | Gaming
10,449 questions
asked
2026-09-05T04:21:17.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 36%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ayden Booth
0
Reputation points
commented
2026-09-13T04:23:10.41+00:00
Ayden Booth
0
Reputation points
2 answers
I need your help
Answer me quickly, I need your urgent help. I'm sending you this message because I'm on my brother's PC and the screen froze, so I restarted it. When I turned it back on, the Bluetooth wasn't working. I watched a video on how to fix it, but it said I had…
Windows for home | Windows 11 | Devices and drivers
24,462 questions
asked
2026-09-13T03:19:47.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 0%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carlos L
0
Reputation points
answered
2026-09-13T04:03:10.9033333+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
2 answers
one drive personal stuck
One drive is stuck on 90 files and 7.9 GB remaining (0)% the task bar cloud has 2 blue arrow circle. all of the files have a red number, most are in the 80-'s, but also many say 7f, which I was told meant my one drive is full, which it should not…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,177 questions
asked
2026-09-12T18:29:36.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nancy White
0
Reputation points
edited an answer
2026-09-13T03:57:41.6433333+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
1 answer
I need to access the deceased person's account as the Court Appointed Personal Representative ASAP for completion of the Probate process.
I need to access the deceased person's account as the Court Appointed Personal Representative ASAP for completion of the Probate process. Thank you for your support. [Moderator Note: Personal Info Removed]
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,819 questions
asked
2026-09-12T23:14:31.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Satoko Ehlen
0
Reputation points
answered
2026-09-13T03:55:31.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,350
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to get push notifications, no apps showing in notification window
I deleted a registry key to remove duplicate notifications and now no app (including built-in ones) shows toasts or appears in Settings > Notifications, and I've already tried reinstalling Phone Link, resetting the notification database, checking…
Windows for home | Windows 11 | Settings
10,099 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 81%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
1 answer
Can't claim microsoft office 2024
I bought my laptop which comes with Office Home 2024 but when I go to claim it, it pops up as product unavailable. How can I claim?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,543 questions
asked
2026-09-09T21:59:02.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 79%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Bianca Zhang
0
Reputation points
edited a comment
2026-09-13T03:49:43.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,915
Reputation points Microsoft External Staff
Moderator
2 answers
remove blocked sender in outlook 2021
blocked email from a bank by mistake. How to remove the blocked sender
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,738 questions
asked
2026-09-13T00:37:21.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marsha Hill
0
Reputation points
edited an answer
2026-09-13T03:41:15.9033333+00:00
GsN5034 - IA
77,365
Reputation points
Independent Advisor
4 answers
I cannot connect to a multipurpose printer to my Surface Pro on ARM64
I purchased a new MS Surface Pro with Snapdragon Elite processor. After connecting to my Brother Multipurpose printer / scanner I am able to use the printer but not the scanner. I have found no information of a remedy, Nor can I find a printer…
Surface | Surface Pro | Performance and maintenance
2,371 questions
asked
2025-07-08T01:01:46.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
William Johnson
0
Reputation points
answered
2026-09-13T03:39:07.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 12%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
escape75
0
Reputation points
2 answers
Can't Login to Microsoft Account by Phone or Form
Hi! I cannot get into my microsoft account. I literally only made this account: ******@outlook.com to set up my xbox. I cannot remember the password and the phone number has changed since then. So, when I go to reset the password, it wants to send a code…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,896 questions
asked
2026-09-11T18:17:11.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 57.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Remington Layne
0
Reputation points
answered
2026-09-13T03:23:31.3366667+00:00
Hornblower409
15,610
Reputation points
3 answers
Unable to update Windows
i am unable to fix problem using windows update, while doloading update it goes to an error, insider update reached 90 and fails
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-12T23:29:59.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dagmara Rodriguez
0
Reputation points
answered
2026-09-13T03:13:15.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Pauli O
16,380
Reputation points
Volunteer Moderator
0 answers
Urgent: Microsoft Defender Trial Signup Blocked – “Too Many Requests” Error
Hello Microsoft Community, I am trying to activate a Microsoft Defender trial, but I am unable to complete the signup process. During email verification, I receive the following error: “Too many requests, please wait and try again later.” I have…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
764 questions
asked
2026-09-13T03:13:09.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nishad P R
0
Reputation points
asked
2026-09-13T03:13:09.19+00:00
Nishad P R
0
Reputation points
2 answers
windows 10 doesn't work
after i downloaded Windows 10 on my computer, it says that it is not activated. i did the troubleshooter and still is not activated. i had windows 8 on my computer and i did tried to upgraded can you please help!
Windows for home | Windows 10 | Windows update
23,837 questions
asked
2026-09-13T02:53:30.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 9%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
fernelly llanos
0
Reputation points
edited an answer
2026-09-13T03:10:23.24+00:00
Pauli O
16,380
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Can't email attachments out of Word or Excel
I need the status on case #7108738449. Can't email attachments out of Word or Excel. Google is my mail server.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,796 questions
asked
2026-09-13T00:56:05.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 77%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Nancy Gerard
20
Reputation points
commented
2026-09-13T03:10:17.2333333+00:00
Nancy Gerard
20
Reputation points
1 answer
How to turn off my PC with no update
How can I shut down my PC without Windows forcing me to “Update and shut down”? Today I was able to send my warmest regards, telepathically, to the mothers of the Windows 11 developers who decided that forcing users to “Update and shut down” was a good…
Windows for home | Windows 11 | Sleep and Power on, off
2,189 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
1 answer
How to provide certificate from a Entra ID app app registration
We are trying to impose SSO for Dell powerstore. The wizard is asking us to retrieve certificate from your identity provider(iDP), then import, or past. the certificate needs to be in PEM format. Please suggest the best practise to provide certificate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-08-22T02:58:32.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Priya Jayaraman
486
Reputation points
answered
2026-09-13T02:49:09.3933333+00:00
Priya Jayaraman
486
Reputation points