1,399 questions
2 answers
How to fix Phonelink automatically turning off the "Use phone as connected camera" option wheh I turn it on.
Im using a POCO x6 pro and before I updated the phonelink in my pc, the use as connected camera option used to work. I used to use it all the time as a webcam. But when I reset my pc and needed to use it again, I tried to open it but it kept on closing…
Windows for home | Windows 11 | Connect Phone and PC
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 82%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Insider Preview Aborts Updates
MS Surface 2 Windows 11 Pro Insider Preview Evaluation copy Build 26300.8553.ge_prerelease_im.260521-1714. It was installed last June and has not been able to receive an update since. an attempt takes about 3-4 hours to download, update, determine the…
Windows Insider program | Windows Insider preview | Repair and recovery
asked
2026-09-10T06:50:05.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 40%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
MS Partner
0
Reputation points
commented
2026-09-11T12:24:17.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
2 answers
Unknown charge of £84.99 per year from microsoft
I am being charged £84.99/year by microsoft on my credit card. Please can you confirm what the £84.99 is related to. This has been charged to me since August 2024. I am already paying a monthly subscription of £10.49/month to microsoft on a different…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,972 questions
asked
2026-09-11T11:48:26.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 66%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Deborah Lamb
0
Reputation points
answered
2026-09-11T12:23:48.5133333+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Timing out connections to Azure
The last 4 hours we experience company-wide issues connecting to Azure, the status page of Microsoft tells us all is fine. Still we are timing out on connection attempts, it is becoming a serious issue. More details: a ping-test displays the issue only…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
976 questions
asked
2026-09-10T11:32:56.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kerkhof, S
20
Reputation points
accepted
2026-09-11T12:22:52.8066667+00:00
Kerkhof, S
20
Reputation points
3 answers
Distributing a firmware update utility: SmartScreen and Smart App Control requirements on Windows 11
We manufacture a device called Solamente-Z and plan to distribute a Windows desktop application that allows customers to update its firmware using their own PCs. The application has been used on our older company PCs. However, we have not yet verified…
Windows for home | Windows 11 | Security and privacy
8,684 questions
asked
2026-09-10T05:55:54.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYT%3C/text%3E%3C/svg%3E)
Yuhsuke TODA
0
Reputation points
commented
2026-09-11T12:21:18.9533333+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
1 answer
Taptiles gra czy jest dostapna w aplikacji sklepu microsoft store na laptop
Dzien dobry mam pytanie odnosnie gry taptilea ze sklepu microsft store czy jest dostepna za darmo bo byla i juz jej nie widze
Windows for home | Windows 11 | Microsoft Store
3,325 questions
asked
2026-09-11T11:45:14.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 23%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marzena Paprocka
0
Reputation points
answered
2026-09-11T12:18:36.59+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
2 answers
one drive not connecting
signing in goes round and round open folder and the other icons at bottom view online and recycle bin all gray
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,973 questions
asked
2026-09-11T11:12:07.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gordon Carey
0
Reputation points
answered
2026-09-11T12:13:19.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,720
Reputation points
Independent Advisor
2 answers
What do I need to do to get RealTec audio to accept bluetooth speakers
Since the last Windows update on 8/30/26, i have not been able to get the Realtec to accept the connected bluetooth speaker (Shotz open ear). From the bluetooth install (connect/pairing) the software shows that the Shotz speakers are there, but when you…
Windows for home | Windows 11 | Devices and drivers
24,384 questions
asked
2026-09-04T19:25:36.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Ken BERCAW
0
Reputation points
commented
2026-09-11T12:11:39.1533333+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
2 answers
"Sign‑in error: account doesn’t exist" my xbox account hacked and I can not sign in
Hello, when my son tries to log in to his xbox account, it brings a nonrecognised account name and asks for its password thus he can not log in. We can not pass this screen in any other ways. yesterday he said he received a code from microsoft team to…
Windows for home | Windows 11 | Gaming
5,337 questions
asked
2026-09-09T13:08:11.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 86%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Sencer Öznam
0
Reputation points
commented
2026-09-11T12:11:12.1066667+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
2 answers
teams email notifications
How do I turn off the emails that I get every time someone posts on Teams
Microsoft Teams | Microsoft Teams Free | Settings | Configure notifications
Microsoft Teams | Microsoft Teams Free | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Teams Free
31 questions
asked
2026-09-11T11:18:52.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 79%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Cheryl K. Mosher
0
Reputation points
answered
2026-09-11T12:08:54.11+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
MS Teams Unmutes itself
This was an Isolated incident that I am unable to replicate but during class, I'm sure my teams were muted, I also muted my mic using MSI laptop's Fn+F5 which mutes the mic for the whole laptop, but after I joined a discord call and unmuted using Fn+F5…
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls
569 questions
asked
2026-09-11T09:20:15.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 63%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anon
20
Reputation points
edited an answer
2026-09-11T12:07:39.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
2,050
Reputation points
Independent Advisor
2 answers
Copilot images missing
My copilot library images all of a sudden are missing. Hundreds of hours of work lost. How can I retrieve them?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
267 questions
asked
2026-07-07T12:00:49.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Arlington Remodeling Group
0
Reputation points
commented
2026-09-11T12:06:48.2933333+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
1 answer
How can I access my Subscription tab in my account?
When I click on 'subscriptions' this is the prompt I get: Something went wrong on our end. Give it a few minutes, then try again. TraceID: [moderator's note: PII removed]. Clicking on Refresh hasn't worked and this has been this way since Sept 7th. …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,972 questions
asked
2026-09-11T06:41:16.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 83%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CharM
0
Reputation points
edited the question
2026-09-11T12:06:11.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duane Hookom
26,935
Reputation points
Volunteer Moderator
2 answers
COPILOT UPGRADE HAS DISAPPEARED ALL OF MY CHATS
Copilot upgraded or whatever today and EVERY LAST ONE OF MY CHATS (THERE ARE HUNDREDS) are missing. I can see them on my phone, but not on my desktop where I work with them. The notice said that the update would take a few minutes -- it's been hours, and…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
267 questions
asked
2026-09-08T20:28:09.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alice Phillips
5
Reputation points
commented
2026-09-11T12:03:29.1666667+00:00
Vikki-T
10,280
Reputation points Microsoft External Staff
Moderator
2 answers
I want to fix BitLocker recovery issues after a BIOS update !!
Hi team May I know if anyone here has experienced BitLocker dropping into recovery mode after a BIOS or firmware update, especially when PCR 7 measurements change? I’m trying to figure out how to properly suspend BitLocker, update the PCR 7 baseline, and…
Windows for business | Windows 365 Business
2,783 questions
asked
2026-09-11T11:09:09.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 22%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Siti Hidayat
0
Reputation points
answered
2026-09-11T11:59:11.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Domic Vo
33,190
Reputation points
Independent Advisor
2 answers
How to reset child's password for Windows login
I would like my daughter to use my laptop for homework. Unfortunately, we have forgotten her password. Changing the password is proving to be a challenge. How can we move forward?
Windows for home | Windows 11 | Accounts, profiles, and login
10,063 questions
asked
2026-09-08T14:25:21.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dakarayi Matanga
0
Reputation points
commented
2026-09-11T11:58:45.8133333+00:00
Dakarayi Matanga
0
Reputation points
1 answer
Refund subscription
I would like to request a refund for the payment that went out of my account today. I thought I’d canceled it previously on the iPad i had before
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
411 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 71%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
1 answer
New word document will not allow me to type in it
I had a microsoft upgrade on my Big Sur Apple computer and now when I go to open a new word document it will not allow me to type in the document. the yellow space bar has a small x in the top left hand corner. If i click on that the yellow pace…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,762 questions
asked
2026-09-11T06:34:24.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 32%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Trudi Verrall
0
Reputation points
commented
2026-09-11T11:52:51.2166667+00:00
DaveM121
931.8K
Reputation points
Independent Advisor
1 answer
Unable to schedule GitHub Copilot GH-300 exam – payment appears successful but appointment is never created
Hi, I am trying to schedule the GitHub Copilot certification exam (GH-300) through Pearson VUE, but I am unable to complete the booking. I have tried several times, and the same thing happens every time: I select the GH-300 exam and proceed to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,811 questions
asked
2026-09-11T10:52:53.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 81%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alexandre Reis
0
Reputation points
answered
2026-09-11T11:51:35.82+00:00
Julian Sharp
43,076
Reputation points
2 answers
How and where i will get my certificate?
Hello, I have passed AZ-900 on 09/09/2026. I m not seeing link to download my certificate? do we get hard copy as well on postal address? Regards, Santosh
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,811 questions
asked
2026-09-11T10:53:46.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Santosh Mukund Vaidya
0
Reputation points
answered
2026-09-11T11:50:42.7866667+00:00
Julian Sharp
43,076
Reputation points