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AADSTS5000228: Access to tenant is denied - sole Global Administrator locked out of newly created tenant

I am locked out of a Microsoft 365 tenant I created myself. I am the sole Global Administrator, so I cannot ask an administrator to help, and I cannot open a support request from the admin center because sign-in itself fails. Error, reproduced…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-12T07:29:49.8933333+00:00
Kazuki Sasaki 0 Reputation points
edited the question 2026-09-12T08:08:38.78+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Why does the redemption page of microsoft rewards (gonna say MS for abbrevation) remved the robux gift cards and other cards completely?

Hello my fellow MS Moderators or any advisor, Recently, idk wheather this is happening to me or with almost everyone in the indian region, but the MS redemption page LITREALLY has no robux gift card section, or amazon, sea of thieves coin packs etc. like…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-09-01T15:20:39.6433333+00:00
AT GAMERS 40 Reputation points
commented 2026-09-12T08:05:03.2433333+00:00
AT GAMERS 40 Reputation points
2 answers

Why does my 144hz monitor only go up to 75.1hz when i connect my asus vivobook go 15 laptop up to my monitor?

So i got an asus monitor and asus laptop, my monitor is 144hz and i have the gaming mode activated to overclock to 120fps, however i cannot see the option to switch to 120hz from the setting menu, what do i do? the hdmi i use is the same one i use on my…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-11T20:28:20.6633333+00:00
Hagen Pond 0 Reputation points
answered 2026-09-12T07:59:06.2566667+00:00
Clary-N 15,755 Reputation points Microsoft External Staff Moderator
1 answer

Renew Certificate

I push dot1x certificate from intune and the certificate itself generated by our internal microsoft ca server. If the certificate will be expired on 2 months then how we can renew the certificate to make sure the dot1.x is not interuppted.

Windows for business | Windows Server | Directory services | Certificates and public key infrastructure (PKI)
asked 2026-09-07T13:10:23.72+00:00
Handian Sudianto 7,461 Reputation points
commented 2026-09-12T07:59:04.8533333+00:00
Handian Sudianto 7,461 Reputation points
2 answers One of the answers was accepted by the question author.

Azure Backup Full

If i have azure backup with retention daily 90 days, monthly 12 and yearly 3 then as i know azure will do the full backup on first intial, am i right? Let say 1st backup happen on 1st Jan then backup at 02 to the next 90 days is incremental? How about…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,809 questions
asked 2026-09-11T07:25:04.5666667+00:00
Handian Sudianto 7,461 Reputation points
accepted 2026-09-12T07:58:26.7066667+00:00
Handian Sudianto 7,461 Reputation points
3 answers One of the answers was accepted by the question author.

Copy and Paste cells data within Excel worksheets not working after Office update.

Issue Description: Normal copy and paste within Excel no longer works. When I copy cells using Ctrl + C and attempt to paste using Ctrl + V, Excel briefly flickers, but nothing is pasted. The copied range remains highlighted with the moving dashed…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T15:55:23.9+00:00
Rosero Solis, Carlos 25 Reputation points
commented 2026-09-12T07:53:35.7933333+00:00
takudzwa mzerura 0 Reputation points
2 answers

Redeeming a gift card

I am trying to redeem a gift card from Microsoft Rewards but I am getting the message "On the go? You're previewing a catalog item that you're not eligible to redeem due to region or other restrictions." despite that I'm not on the go and that…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-09-12T07:12:13.1966667+00:00
Rubi Yriarte 0 Reputation points
answered 2026-09-12T07:53:04.0033333+00:00
Muhammad Bilal Khan 80 Reputation points
1 answer

Potential KB5122878 update bug

Long story short, on my Windows 10 machine, since I'm still on the security extension, I had a rather troublesome issue I've been investigating since yesterday after installing the latest updates. I have a USB audio device I've used for many years…

Windows for home | Windows 10 | Windows update
asked 2026-09-11T02:28:47.7366667+00:00
Icepick87 0 Reputation points
edited a comment 2026-09-12T07:36:56.93+00:00
Dave Wilson 5 Reputation points
1 answer

Ativação windows

Eu fiz a restauração do meu Duo Q432A pois estava com a memoria cheia de travando e agora nao consigo ativar o windows - windows 10 - ta pedindo a product key que eu nao faço ideia qual seja e eu nao tenho acesso a caixa do produto mais.

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-12T03:00:35.43+00:00
Yan Petherson 0 Reputation points
answered 2026-09-12T07:30:03.2566667+00:00
Carl-L 21,485 Reputation points Microsoft External Staff Moderator
3 answers

JBL won't connect

JBL headphones used to work. Blue light comes on. I uninstalled and now cannot reinstall. Computer doesn't recognize them.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-09T21:21:01.5866667+00:00
Delores Ekberg 0 Reputation points
answered 2026-09-12T07:29:36.39+00:00
Clary-N 15,755 Reputation points Microsoft External Staff Moderator
2 answers

Bluetooth is not working

When i am connecting with Bluetooth sound will not coming please help me.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T06:43:56.4933333+00:00
Siva Y 0 Reputation points
answered 2026-09-12T07:24:58.3933333+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
1 answer

League of Legends gift card/RP reward be made available again for Microsoft Rewards users in India.

Hello Microsoft Rewards Team, I would like to request that the League of Legends gift card/RP reward be made available again for Microsoft Rewards users in India. Many League of Legends players have been saving their Microsoft Rewards points with this…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-09-12T06:32:23.1433333+00:00
aditya madavi 0 Reputation points
answered 2026-09-12T07:24:51.83+00:00
Kayece Jan Mae Amizola 16,675 Reputation points Independent Advisor
1 answer

Bug/Issue with Microsoft Rewards displaying incorrect region.

Before I explain, I just want to quickly note I've never used an Australian Proxy, VPN, or anything of the sort, nor have I or any of my devices/accounts been to Australia. I am fully Lithuanian, all my info is Lithuanian. Recently, this issue…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,323 questions
asked 2026-09-11T16:58:38.1866667+00:00
Arnas Izustkinas 0 Reputation points
commented 2026-09-12T07:24:42.0133333+00:00
Arnas Izustkinas 0 Reputation points
1 answer

bluetooth proble facing in connection

i can't pair my headphone with laptop, allready do troubleshooting and after that we will not connect my headphone

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T05:41:56.6733333+00:00
Sahil Dhaka 0 Reputation points
edited an answer 2026-09-12T07:24:39.0433333+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
2 answers

Will deleteing all the files when writing " %temp% " uninstall important programns on my computer?

Hello, Ive recently canceled a download of a game since I decided I wasnt going to play it often anyway, but the files that have already been downloaded from that game still took some of my storage even after uninstalling the launcher itself. I…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-11T16:51:12.6466667+00:00
Vampy Vil 0 Reputation points
answered 2026-09-12T07:04:50.6966667+00:00
Clary-N 15,755 Reputation points Microsoft External Staff Moderator
2 answers

TEAMS - just one of my Teams and iphone users

Subject: Escalation Required: Teams iOS Issue Affecting Files Tab in Class Teams Dear Microsoft I am requesting further escalation of an ongoing Microsoft Teams issue that is affecting student access to files on iPhones. Issue Summary Students using the…

Microsoft Teams | Microsoft Teams for education | Files | Other
asked 2026-09-11T17:50:26.6433333+00:00
Lynn Sullivan 0 Reputation points
commented 2026-09-12T07:00:00.45+00:00
Jayden-P 2,760 Reputation points Independent Advisor
2 answers

how do i un block the microsoft store from my laptop

Windows for home | Windows 10 | Microsoft Store
asked 2026-09-12T06:18:09.7833333+00:00
MỤṢ̌ŦĄŊƔ_9 0 Reputation points
answered 2026-09-12T06:57:25.53+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
1 answer

ACTIAVTION PROBLE IN OFFICE 2024

Hello Microsoft Support Team, I recently purchased a new Microsoft Office 2024 product key. However, I am unable to activate Microsoft Office using the product key, both online and offline. I have tried activating it multiple times, but the activation is…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-12T06:12:53.54+00:00
Praveen Kumar M 0 Reputation points
answered 2026-09-12T06:48:08.45+00:00
DaveM121 930.3K Reputation points Independent Advisor
1 answer

Azure for Students verification fails: stuck GitHub route, ineligible school domain

I cannot complete Azure for Students verification. Three attempts, all reproducible on clean sign-ins with no other accounts active. Attempt 1, signed in with school account ******@ocean.umt.edu.my: "You're not eligible for an Azure free…

Community Center | Not monitored
asked 2026-09-12T03:57:36.0766667+00:00
Aidil Zafri 0 Reputation points
edited the question 2026-09-12T06:46:15.3033333+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Azure for Students verification fails with both school email (blocked by tenant, error 53003) and personal Microsoft account (generic verification error)

I am trying to sign up for Azure for Students and cannot complete verification with either account: University account (federated login via Azure AD tenant): Signing in succeeds and passes MFA, but I get "You don't have access to this - Error…

Azure | Azure Training
asked 2026-09-12T03:30:32.6133333+00:00
FAHAD ALHARTHI 0 Reputation points
edited an answer 2026-09-12T06:45:51.0366667+00:00
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator