Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,342 questions
1 answer
Que incluye Microsoft 365 Busines Pemium
Necesito conocer la diferencia entre los productos SMB de Microsoft 365
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-09-16T16:19:33.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 85%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Leonardo Tayupanta
0
Reputation points
answered
2026-09-16T16:58:11.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin v
1,545
Reputation points
Independent Advisor
3 answers
My USB-C ports are not recognizing a connected device
When I plug an external device into either of my USB ports, the device isn't recognized. Should I just reset the ports in device manager?
Windows for home | Windows 11 | Devices and drivers
24,545 questions
asked
2026-09-15T19:01:14.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 41%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steve Macari
0
Reputation points
commented
2026-09-16T16:56:48.5933333+00:00
EmilyS726
269.8K
Reputation points
Independent Advisor
3 answers
Can't install Microsoft 365 Family
This morning I upgrade my subscription to Microsoft 365 family and after installing it on my PC I am trying to install it on my laptop. To do this I uninstalled the version of Microsoft 365 Personal from my laptop. However a message comes up stating We…
Microsoft 365 and Office | Microsoft To Do | For home
Microsoft 365 and Office | Microsoft To Do | For home
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
378 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 90%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
Help with Get Help
Why do I get only an blank page when I try to open Get Help app?
Windows for home | Windows 11 | Settings
10,114 questions
asked
2026-03-17T15:52:35.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 72%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Russell Bryant
0
Reputation points
commented
2026-09-16T16:52:18.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sonya Simmons
0
Reputation points
1 answer
Mouse Issues
After coming back to my PC from a 20–30-minute break, I find my mouse isn't working. the RGB lights are still on but the red light at the bottom of the mouse is off and there is not any physical damage to the mouse or USB port on the PC. I don't…
Windows for home | Other | Search, touch, and mouse
203 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 56.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
is the "Power surge on the USB port" logged somewhere?
Is the "Power surge on the USB port" event logged somewhere? Can I check if this kind of event happened in the last few days? We have some devices connected to the PC for tests, it seems some of them are not behaving correctly and I've seen…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2023-10-25T07:20:29.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sebastian Jarosz
0
Reputation points
commented
2026-09-16T16:50:23.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,920
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
AD CS Offline Root CA Cryptographic Service Provider (CSP) Selection Lockout
Upgrading an offline Root CA to SHA-256 fails because the underlying key was generated using a legacy CSP instead of a KSP. How do we migrate Root CA private keys from CSP to Key Storage Provider (KSP)?
Windows for business | Windows 365 Business
2,800 questions
asked
2026-09-14T16:14:34.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Snake,Luv, Mushroom
40
Reputation points
accepted
2026-09-16T16:48:13.91+00:00
Snake,Luv, Mushroom
40
Reputation points
1 answer
How to find out my Microsoft Teams email address
I normally use one email address for all purposes. Years ago I was forced to use Teams and somehow have been billed for a Microsoft Teams Essentials account ever since. I have tried stopping payment through my credit card company without success. I…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,201 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 45%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Cannot remove organization in Teams
I have been added to Microsoft Higher Education community teams some years ago and it has been showing as an organization (Microsoft) in Teams. I can no longer sign in to this, I get an error that my account is locked and our administrator says that…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
Changing between multiple Microsoft Teams accounts within the app or browser
323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 23%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
How to hide the topbar in Hyper-V client in full screen?
This thing here is in the way
Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked
2025-07-03T09:30:39.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 11%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Johannes Kingma
676
Reputation points
commented
2026-09-16T16:46:59.93+00:00
JuliaMarvin
22,920
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
How to upgrade 7 Pro to 10 Pro
I have 7 Pro on a computer but when I bought it 10 was current, but I preferred 7 for work purposes. Within the last few month apps aren't opening, scanner doesn't respond, etc. It came with 10 pro but purchased 7 pro and had that installed. I would…
Windows for home | Previous Windows versions | Install and upgrade
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 21%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
The TrackingID#2607230040002587 was closed without informing me and no resolution
I have been working with a representative for a long time which I really don't appreciate as the representative David (real name is Akuchie D) was really rude. He after weeks of waiting he sent me an email saying he will call but he never called and just…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,125 questions
asked
2026-09-16T14:56:43.9066667+00:00
Prue Gorospe
0
Reputation points
commented
2026-09-16T16:41:49.4633333+00:00
Prue Gorospe
0
Reputation points
1 answer
One of the answers was accepted by the question author.
third party anti virus products
I am operating a desktop device using Windows 11 for a home device. Is a third party anti virus (e.g. McAfee or Norton) a recommended step up in anti virus protection?
Windows for home | Windows 11 | Security and privacy
8,755 questions
asked
2026-02-24T15:20:34.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 63%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Guy Russell
20
Reputation points
commented
2026-09-16T16:33:03.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
Frank Esposito
0
Reputation points
1 answer
Bulk folder in Outlook 365
I recently changed my email provider to AT&T. I have a new ATT.NET email address. I have noticed that there is a "Bulk" folder now and that some of my incoming emails end up there. How do I change that so all me incoming emails go to my…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,250 questions
asked
2026-09-16T15:28:23.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 72%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Harnois
0
Reputation points
answered
2026-09-16T16:32:10.0266667+00:00
Jeronimo Fuerte
46,645
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How to stop powerpoint from changing colors from a template
Hello, I have a brand template saved as a PowerPoint theme. Whenever I make a new document using the theme, colors automatically change from blue to grey. Is there a way to somehow lock the color theme on my template to avoid this? The only way for me to…
Microsoft 365 and Office | PowerPoint | For business | MacOS
Microsoft 365 and Office | PowerPoint | For business | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
831 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
1 answer
Can't edit on desktop
Dears, In the discription of my subscription it says that I have access to "The latest desktop version of Office". But when I use desktop app it says that I only have access to reading, not editing for Mac.
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,519 questions
asked
2026-09-15T13:12:20.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Machado Martins, A. (Alexandra)
0
Reputation points
commented
2026-09-16T16:29:06.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
3,770
Reputation points
Independent Advisor
2 answers
Complaint Regarding Bluetooth Connectivity Issue in My Computer
Why is Bluetooth not showing on my Windows PC, and how can I fix the Code 45 “hardware device is not connected” error?
Windows for home | Windows 11 | Devices and drivers
24,545 questions
asked
2026-09-16T15:51:08.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 42%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rudra Raghuwanshi
0
Reputation points
answered
2026-09-16T16:24:25.71+00:00
DaveM121
936.3K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
{"SessionId":"243b01d6-f069-f948-854f-345b0ab8abfd","Timestamp":1789487356720,"Error":"INTERACTIONREQUIRED"}
In spite of successful password change to Msoft 365, my Outlook app fails to recognize the change and I receive this default message
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 14.000000000000002%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
1 answer
Didn't received Account Recovery result notification
Hello, my account got hacked and compromised to other name, I tried to recovery my account through xbox support form, I got mail SIRxxxxxxxx - Account Escalation Request They said need additional information to investigate and submit an Account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,935 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 59%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
7 answers
Teams for Mac shows a background even when NONE is selected.
I have deleted teams and reinstalled several times. There is no teams int he library/application support/microsoft as is often suggested. I have a background image that is a picture that I took and uploaded. I can add other backgrounds, but when i…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
985 questions
asked
2025-07-23T14:45:55.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 30%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Timothy Porter
25
Reputation points
commented
2026-09-16T16:20:45.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Maks
0
Reputation points