1,611,561 questions

Sort by: Updated
Updated Created Answers
1 answer

I paid for Microsoft 365 but I don't know what account it is assigned to

I paid for Microsoft 365 but I don't know what account it is assigned to

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:27:47.31+00:00
Nick Johnson 0 Reputation points
answered 2026-09-16T18:05:41.9133333+00:00
paulr0511 48,885 Reputation points Independent Advisor
2 answers

unable to view my transcript or certificate on my profile

unable to view my transcript or certificate on my profile, how do I find a dedicated support that can take a look at this issue

Community Center | Not monitored
asked 2026-09-16T15:56:42.94+00:00
Aliyu Abdulkareem 0 Reputation points
answered 2026-09-16T18:01:18.39+00:00
Julian Sharp 44,201 Reputation points
2 answers

How do I retrieve my past certifications going back to 1990?

I have several Microsoft Certifications going back to 1990 - 2018 I need to validate with potential employer. How do I locate these being so old? I cannot seem to find anything on learn.

Community Center | Not monitored
asked 2026-09-16T16:11:15.8133333+00:00
DAVID COOK 0 Reputation points
answered 2026-09-16T18:01:03.65+00:00
Julian Sharp 44,201 Reputation points
1 answer

Certificate required for Get Started with Microsoft 365 Copilot

Advice me and help me on how to complete the Microsoft 'Get Started with Microsoft 365 Copilot' in order for me to get the certificate which I need to send on to my company in order to obtain Copilot 360. I may need to proof that I need the following…

Community Center | Not monitored
asked 2026-09-16T10:38:34.1266667+00:00
Van Niekerk, Wilmé (Bilfinger) 10 Reputation points
commented 2026-09-16T17:57:34.0133333+00:00
Julian Sharp 44,201 Reputation points
1 answer

Backup/Export a SQL Server DB from Data Factory - How to guarantee that the real data was backed up?

Temos algumas instâncias on-prem em nosso DC que possuem DBs principais. Estas DBs eram usadas como fontes por vários ETLs e pipelines dentro do Azure Data Factory para alimentar outra SQL DW DB dentro do Azure de 580GBs de tamanho. Esta DW DB era…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,817 questions
asked 2026-09-16T17:23:33.91+00:00
Antonio Abreu 0 Reputation points
commented 2026-09-16T17:54:49.3333333+00:00
Antonio Abreu 0 Reputation points
1 answer

I keep getting locked out without even putting in a bad password.

This has happened twice where I try to log into my user, but then it says “The referenced account is currently locked out and may not be logged on to”. What makes this confusing and scary is that I haven’t typed out a bad password. The latest time that…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-03T00:55:50+00:00
ZM11 5 Reputation points
commented 2026-09-16T17:53:49.4833333+00:00
ZM11 5 Reputation points
2 answers

unable to login to my outlook

My outlook account is blocked. How can I access it again ?

Outlook | Web | Outlook.com | Email
asked 2026-09-16T17:09:43.2466667+00:00
shahbaz akbar 0 Reputation points
answered 2026-09-16T17:50:41.41+00:00
paulr0511 48,885 Reputation points Independent Advisor
1 answer

How to recover an account that a child account is linked to?

I have 2 Microsoft accounts.1 was created to link a child's account for school. Second account was created after not being able to "find" the details of the first one, of which the child account is linked to. I cannot unlink the child's account…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T11:58:08.79+00:00
Ntombenhle Mthembu 0 Reputation points
answered 2026-09-16T17:50:36.14+00:00
Haytham-C 5,630 Reputation points Microsoft External Staff Moderator
1 answer

Signing into the authenticator app

Hello. I am having issues signing into the app. I have already signed in before, but now I have to sign in again. BUT, when I am trying to sign in on my mobile device, it wants me to confirm with af code, ON MY MOBILE DEVICE, which is not possible…

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T16:22:33.8966667+00:00
Maja Windahl Grøndal 0 Reputation points
answered 2026-09-16T17:44:27.5333333+00:00
Levi Cornwell 255 Reputation points
2 answers

URGENT: Blocked Tenant Due to Billing Loop — DPT and Billing Teams Dropping Hand-offs (Ticket #2608<***removed PII***>)

Our primary production tenant has been suspended due to an outstanding invoice. Because the tenant is in a deactivated/deauthenticated state, the Data Protection Team (DPT) cannot verify our identity and tells us to speak to Billing. However, the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-27T00:10:53.3333333+00:00
Lance Payne 0 Reputation points
edited the question 2026-09-16T17:41:11.24+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

unable to change folders on Xbox app and Microsoft store

When trying to download minecraft I am told to change my drive on the microsoft store, only for it to never accept/save my changes. On the Xbox app, there's a similar issue where it doesn't accept the "XboxGames" folder. in fact when i…

Windows for home | Windows 11 | Microsoft Store
asked 2026-02-11T21:37:35.3+00:00
lucy L 0 Reputation points
commented 2026-09-16T17:35:07.0866667+00:00
Amelie H 0 Reputation points
2 answers

my samsung phone no longer has outlook icon

i have been able to access my email account on my android by clicking an icon via outlook. It disappeared. I reinstalled outlook and now it does not look th same nor does it have all my emails and subsequent files. Please help, Hermine

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-16T16:13:01.8433333+00:00
Hermi Niesz 0 Reputation points
commented 2026-09-16T17:33:09.63+00:00
John Jefferson Doyon 88,820 Reputation points Independent Advisor
2 answers

Issue with Microsoft 365 Personal Monthly Subscription Purchased via Google Play

Hello, I recently purchased the Microsoft 365 Personal Monthly subscription through Google Play (Transaction ID: GPA.3397‑0641‑3820‑83399..0). The amount charged was ZAR 159.00. I attempted to request a refund through Google Play, but it was declined…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-09-16T06:25:15.0333333+00:00
Timothy Johan Schutte 0 Reputation points
answered 2026-09-16T17:31:23.99+00:00
paulr0511 48,885 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

DFS Path Not Found with short domain names

Clients fail to access DFS targets using short domain names, receiving "The network path was not found." How do we configure DFSN to prefer fully qualified domain names (FQDNs) in referrals using Set-DfsnServerConfiguration?

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-09-02T17:16:03.02+00:00
John Doe 40 Reputation points
accepted 2026-09-16T17:30:00.1666667+00:00
John Doe 40 Reputation points
2 answers

ESU KB5126256 results in error 0x80240017 -- daily

Every day since the last Patch Tuesday (effectively a Wednesday for me), which has now been a week, Reliability Monitor has been listing the following error: "Installation Failure: Windows failed to install the following update with error…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-09-15T19:42:37.41+00:00
e.c. marm 35 Reputation points
answered 2026-09-16T17:28:18.9133333+00:00
Lester Bernard Reyes 85,510 Reputation points Independent Advisor
1 answer

I have a Multi Factor Authentication Issue and cannot access my Microsoft 365 Business Basic Account - I am the only member of my organisation.

I am trying to log into my Microsoft business account but cannot do so because I need access to the Microsoft Authenticator. I no longer have access to the phone on which the authenticator was enabled for the account. I have downloaded the authenticator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T16:58:24.1566667+00:00
David Leather 0 Reputation points
answered 2026-09-16T17:25:35.87+00:00
Jay1 Tran 1,460 Reputation points Independent Advisor
4 answers

extra virus protection

do i really need extra protection like the pricey norton or is the included windows protection sufficient?

Windows for home | Windows 11 | Security and privacy
asked 2026-09-16T16:29:46.5833333+00:00
Frank Esposito 0 Reputation points
edited an answer 2026-09-16T17:24:21.7166667+00:00
Bulldog 4,740 Reputation points
3 answers

Win10 IoT Enterprise LTSC Build 1809 Extended Security Updates?

Hi question , I am currently using Win10 IoT Enterprise 1809. I see there is end of life in 2029. Will there an (paid) extended security update for this (ESU) and what year will it go out to, 2032? Thanks

Windows for business | Windows for IoT
asked 2026-09-14T17:31:33.94+00:00
Eric L 0 Reputation points
answered 2026-09-16T17:24:15.1133333+00:00
Chen Tran 13,270 Reputation points Independent Advisor
2 answers

Office for iMac with Ventura

How do I obtain MS Office Suite for iMac running Ventura 13.7.8?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-14T16:24:48.54+00:00
James McEachron 0 Reputation points
commented 2026-09-16T17:23:20.8466667+00:00
Victoria 0 Reputation points
1 answer

Change Microsoft 365 Family to Individual

How do I renew my subscription from the Family to the Individual plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T17:21:30.53+00:00
Andrea Jones 0 Reputation points
answered 2026-09-16T17:21:46.4+00:00

AI answer