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Desperatley need live agent for fixing account hacking problem

on my other microsoft account, i logged onto my pc and opened the minecraft launcher to find out that a hacker too my account, erased my emil, and changed the password. They have full control of my account and have locked me out, but i need a live agent…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-16T03:55:19.74+00:00
Aditya Singamaneni 0 Reputation points
answered 2026-09-16T05:11:37.4633333+00:00
DaveM121 935.1K Reputation points Independent Advisor
2 answers

Hotmail not reaching new recipients

My hotmail emails are not reaching new recipients, even after they have verified me as a trusted sender. Why is this happening?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T04:24:24.1066667+00:00
Doreen T 0 Reputation points
answered 2026-09-16T05:03:22.23+00:00
SD - IA 179.9K Reputation points Independent Advisor
1 answer

Able to sign into Microsoft, cannot sign into Azure

I'm able to log into my Microsoft account, but when I try logging into the Azure portal with the same email address (which has worked many times before), it says that my authenticator code is wrong, despite working for other Microsoft logins. Here is the…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-15T16:30:37.9233333+00:00
Amiel Hassan 0 Reputation points
edited an answer 2026-09-16T05:02:33.6633333+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
3 answers

Missing Microsoft Whiteboard from personal account – Azure whiteboard

Hello, I use Microsoft Whiteboard with a personal Microsoft account. One of my previously existing Whiteboards has disappeared from my Whiteboard board picker. I am signed in with the same Microsoft account that originally created the missing Whiteboard.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-14T10:44:59.73+00:00
Péter Palácsik 0 Reputation points
answered 2026-09-16T05:00:17.22+00:00
Xavier-D 13,400 Reputation points Microsoft External Staff Moderator
3 answers

cannot add or remove addresses to my safe senders list in OWA

I cannot add or remove any addresses or domains in my Safe Senders list. Every change fails with the message “Couldn’t save changes.” This happens in Outlook.com and in the Windows Outlook app. No Safe Sender updates are saved at all. This is a…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T03:04:44.0833333+00:00
Ben f 0 Reputation points
answered 2026-09-16T04:57:52.4933333+00:00
Hornblower409 15,815 Reputation points
2 answers

An Excel file disappeared after I saved it and shut down my laptop

An Excel file disappeared after I saved it and shut down my laptop earlier this afternoon. When I came back to continue working on it, the file is gone. I do not know how to find it. The laptop says the file does not exist.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T01:33:18.6866667+00:00
Marc Demers 0 Reputation points
answered 2026-09-16T04:57:33.7566667+00:00
Senthil kumar 2,500 Reputation points
1 answer

Outlook 2019 IMAP deleted items issue

Hey all Outlook 2019 - using IMAP Gmail. My 65 year old Mum has only ever used Outlook, and just complained that it's taking aaages to sync every time she does a send/receive. I discovered that the IMAP settings on the Gmail side were set to archive…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-15T07:06:49.02+00:00
Megan Z 0 Reputation points
commented 2026-09-16T04:43:38.6866667+00:00
Hendrix-V 19,300 Reputation points Microsoft External Staff Moderator
1 answer

Legal info displays only the heading, with no Developer tab or verification status.

Hi Microsoft Support, I registered a Microsoft Store Company developer account for our company, but the Account settings → Legal info page only displays the heading and “Each tab displays details for aspects of your business.” The rest is blank, with no…

Microsoft Partner Center | Other
asked 2026-09-16T04:37:12.51+00:00
PSJ 0 Reputation points
answered 2026-09-16T04:37:29.9833333+00:00

AI answer

3 answers

I can't seem to receive either a text or a call to "verify my account"

I have been trying to update according to the most current instructions. My email and password seem to be working, but I don't receive either a text or a call to verify. I can't seem to see what numbers are on file but I also can't get in to update…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-15T01:24:31.7166667+00:00
Kimberley Bjornsson 0 Reputation points
answered 2026-09-16T04:33:32.2333333+00:00
Hornblower409 15,815 Reputation points
2 answers

How to recovery a password of outlook account that was never used and it was created only to access a laptop

Hello, I am contacting you regarding the recovery of my Microsoft account, which was created specifically to access and set up a laptop. This account was never used for sending or receiving emails, and I did not use Outlook or any other Microsoft…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T13:45:11.39+00:00
Maylin Bacallao 0 Reputation points
edited the question 2026-09-16T04:30:54.8266667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
2 answers

I dont know IF this Emails is safe

hello guys, i've got this message in my hotmail however i did not registered on this, can you explain why and is it safe email ?

Outlook | Web | Outlook.com | Email
asked 2026-09-16T03:21:05.5633333+00:00
andre boras 0 Reputation points
edited an answer 2026-09-16T04:28:12.7266667+00:00
ApexNáV 370 Reputation points
2 answers

How to correct Birthday at Microsoft account (from child account to adult account)?

When I registered my microsoft account in the year 2015, I put my birthday wrongly as 2015 (actually I was born in the year 1960). THerefore I have been treated as a child at Microsoft account. How can I change it? or how can I contact the microsoft…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T01:43:40.4766667+00:00
亚湘 袁 0 Reputation points
answered 2026-09-16T04:26:05.5166667+00:00
Xavier-D 13,400 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Setting up Remote Desktop Access to Clients' PCs with Azure

Is it possible to set up Microsoft Remote Desktop Access using Azure without port forwarding or 3rd party software? I'm looking for an easy way to log in to my clients' PCs to fix their technical problems. Ideally, I'd like to access all of my clients…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,379 questions
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-09-10T21:14:50.7766667+00:00
ronh 20 Reputation points
commented 2026-09-16T04:24:21.52+00:00
Eric Tang 0 Reputation points
2 answers

how do I add a user

How do I add a remote user on the same network to use the data in ms sql server

SQL Server Database Engine
asked 2026-09-13T13:28:06.26+00:00
Ceci Bylls 0 Reputation points
answered 2026-09-16T04:05:42.2433333+00:00
Asemeit 0 Reputation points
1 answer

Content couldn't be displayed in m365copilot

My M365 Copilot always acts up like this whenever it generates React/JSX code or complex Markdown content?????

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-16T02:38:54.9866667+00:00
SXD 0 Reputation points
edited an answer 2026-09-16T03:45:11.9833333+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

Configuration Manager 2603 Error in SMS_SERVICE_CONNECTOR Worker "OfficeCDNWorker"

SMS_SERVICE_CONNECTOR shows an error regarding OfficeCDNWorker. All this started Sep, 1st 2026. Analyzing the OfficeCDNWorker.log shows: [Critical][OfficeCDNWorker][1][System.Security.Authentication.AuthenticationException][0x80131501] The remote…

Microsoft Security | Intune | Configuration Manager | Updates
asked 2026-09-05T05:21:37.14+00:00
Michael Pfister 6 Reputation points
commented 2026-09-16T03:44:53.91+00:00
Michael Pfister 6 Reputation points
1 answer

Email has been compromised.

I am writing to ask for help on my account that has been compromised. I received a security notification about unauthorised activity or changes on my primary account sent to my secondary backup email address Unfortunately, I cannot remember my full…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T22:36:25.7166667+00:00
Mc Genesis De Vera 0 Reputation points
edited the question 2026-09-16T03:42:15.25+00:00
Norah-L 11,245 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing Public Trust blocked — AU10TIX won’t recognize valid New Hampshire driver’s license

I'm trying to complete Public Trust organization identity validation for Azure Artifact Signing. The organization validation has reached the representative identity-verification step, but I cannot complete the AU10TIX government ID scan. I'm using a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,323 questions
asked 2026-09-16T00:36:55.7466667+00:00
nicholas kasiaras III 0 Reputation points
answered 2026-09-16T03:38:16.3633333+00:00
SHOUMIK CHAKRAVARTY 910 Reputation points
1 answer

I am trying to login to my computer but it uses my discontinued email.

My computer login uses my discontinued Shaw webmail and I am unable to change to my email and password. How do I resolve this?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T17:11:39.1966667+00:00
Joanne Webber 0 Reputation points
commented 2026-09-16T03:34:26.8933333+00:00
Hendrix-V 19,300 Reputation points Microsoft External Staff Moderator
1 answer

Time synchronization failed. Please check network connectivity and retry.

I have been trying to synchronize my time clock. The last sync was on 9/2. I have moved from Arizona to Texas. Since that move, it will not connect to the network. The error I received is in the title. I have tried to reset through the command prompt…

Windows for home | Windows 11 | Settings
asked 2026-09-12T18:45:52.16+00:00
Eboni Bankhead 0 Reputation points
commented 2026-09-16T03:34:09.39+00:00
Hendrix-V 19,300 Reputation points Microsoft External Staff Moderator