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380 answers

Page jumps when I press Backspace key while typing a comment on Facebook

When typing comments in Facebook using Chrome or Microsoft Edge, if I use the backspace key on my keyboard, the entire window jumps up a page so where I was typing is now just off the top of my screen and I have to scroll up to see what I'm typing and if…

Microsoft Edge | Website issues | Windows 10
asked 2022-02-25T22:08:04+00:00
Anonymous
379 answers One of the answers was accepted by the question author.

Windows 7 Media player will not play back BluRay disc's

I just installed Windows 7 premium home,full retail 64 bit version. I was surprised to find media player does not support BluRay playback. I read the previous post in this forum and see, as far back as May, that Microsoft was aware of the codec issues …

Windows for home | Previous Windows versions | Music, photos, and video
asked 2009-10-25T16:16:04+00:00
Anonymous
378 answers

Cumulative updates - September 2020

This is a summary of the cumulative updates released on September 8th for all the supported consumer releases of Windows 10. Windows 10 2004 - KB4571756 Build 19041.508 Windows 10 1903 and 1909 - KB4574727, Build 18362.1082 and 18363.1082 Windows 10…

Windows for home | Windows 10 | Windows update
asked 2020-09-09T03:02:51+00:00
Sumit 44,226 Reputation points Volunteer Moderator
378 answers One of the answers was accepted by the question author.

Battery drain overnight while shutdown

Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully charged Surface Laptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What's going on and how can I fix this?  The laptop…

Surface | Surface Laptop | Power and battery
asked 2019-08-17T15:39:13+00:00
Anonymous
375 answers

My outlook is stuck on the new version. How to go back to classic version?

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home
asked 2024-05-01T01:35:22+00:00
Anonymous
373 answers

How to disable copilot on microsoft office (excel, word, ppt) on Macbook

I am using a Macbook Air, last week I tried the free trial of the copilot, but since I don't find it helpful, and even my word keeps on lagging, now I want to disable the copilot. I have already tried to uninstall and reinstall Microsoft 365, and…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2024-07-16T05:23:21+00:00
Anonymous
373 answers

Surface Laptop 3 Faint Buzzing Sound

Hello, I’ve got the i5 8GB Surface Laptop 3 (13.5-inch), and today, while browsing the internet, I noticed a fairly faint  buzzing sound coming from under the keyboard. It was faint enough you couldn’t hear it from a couple metres away, and sometimes…

Surface | Surface Laptop | Install and update
asked 2019-10-23T21:50:20+00:00
Anonymous
372 answers

I am unable to log into my hotmail account

Good morning, For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in. Please do not send…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2023-09-23T14:10:42+00:00
Anonymous
370 answers

The Zune Feature Request & Suggestion Thread

I suggest to sticky this thread! here are my suggests between zune and windows phone: see new apps like top app list and if u click u can see lot of new apps order lists by genre, date, price... see the download, install and sync status of an app …

Windows for home | Other | Music, photos, and video
asked 2010-11-01T13:54:53+00:00
Anonymous
365 answers One of the answers was accepted by the question author.

Continued BSOD video dxgkrnl fatal error Windows 10 dell XPS laptop

Final Edit: I'm updating this thread for future users. The problem is solved! Nvidia have released a new driver that fixes the issue. It's been in use for over 10 days as of time of writing and all reports are that the XPS 15 9560 is stable again. Thank…

Windows for home | Windows 10 | Performance and system failures
asked 2022-05-17T16:28:45+00:00
Anonymous
365 answers

Bluetooth Keyboard PIN

Split from this thread. I am having the same issue; namely, when I try to pair my keyboard (to a Win10 Mobile device) it sees the keyboard (Listing it as a "Bluetooth 3.0 Keyboard, Input") as available to pair.   When I touch on the keyboard…

Windows for home | Other | Devices and drivers
asked 2018-01-03T01:46:38+00:00
Anonymous
364 answers

outlook.live.com quick actions moved to far right of email and I can't move them back beside Sender/From and Subject.

My outlook.live.com quick actions moved to the far right of subject and received column and I can't move them back beside sender and subject. The quick actions appear on far right of email. I went to Mail - Customize actions -Quick actions. The template…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2022-05-04T16:03:40+00:00
Anonymous
362 answers One of the answers was accepted by the question author.

MacOS Catalina and Teams Screen Sharing

I updated to MacOS Catalina and now I cannot share my app screens. I can share my desktop, but that is all others can see.

Microsoft Teams | Microsoft Teams for business | Other
asked 2019-10-08T22:15:11+00:00
Anonymous
362 answers One of the answers was accepted by the question author.

Surface Go uefi version is 1.0.34 and No Bootable Device error

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34. I've tried all the recovery disk options without success. Have also noticed a few reddit threads with similar issues with this version in the last week or…

Surface | Surface Go | Install and update
asked 2022-05-27T23:37:40+00:00
Anonymous
361 answers One of the answers was accepted by the question author.

Microsoft Store Error Code: 0x80131500

When I try to access the Microsoft Store I get Error Code: 0x80131500     CV: 0H5MOZaq8Uye8k8W I've tried wsreset.exe- no success I've tried https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps - no success I've tried…

Windows for home | Windows 10 | Microsoft Store
asked 2019-02-06T05:46:07+00:00
Anonymous
359 answers

File Explorer search not working in Windows 10 1909

Ever since I updated to Windows 10 1909 the Search Box in the File Explorer is completely unuseable. It shows a text cursor but I cannot click inside the box or type any text into it. Essentially it's a text box with no "wiring".  Any ideas how…

Windows for home | Windows 10 | Files, folders, and storage
asked 2019-11-20T13:56:08+00:00
Anonymous
359 answers

KB3038314 Fails to Install get the error 80092004.

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The…

Windows for home | Previous Windows versions | Windows update
asked 2015-04-16T18:54:37+00:00
Anonymous
358 answers One of the answers was accepted by the question author.

How to change the theme of Office 2013

How do I change the Theme in Office 2013?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2012-10-25T13:14:57+00:00
Anonymous
356 answers

Keep Edge Up to Date

Please, see the last entry in this thread for what the latest Version of Edge is or should be, to keep yours up-to-date.  Thank-you �� Cheers, Drew

Microsoft Edge | Other | Windows 10
asked 2020-07-15T07:08:57+00:00
Drew - 810 Reputation points
353 answers One of the answers was accepted by the question author.

In windows 7 - I want to search for all files containing "A word or phrase in the file". The standard XP search box.

In Windows 7 - I want to search/find all files containing "A word or phrase in the file".  The old standard XP search box. I do NOT supply: file name; file type; drive letter; etc. - nothing.   I tried searching for this - just can't find…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2009-12-06T19:24:59+00:00
Anonymous